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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1285 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the spacious design, craft ice maker, and Instaview feature of the LG 27 Cu. Ft. Side-by-Side Smart Refrigerator. They appreciate the generous storage space, unique ice shapes, and the ability to see inside the refrigerator without opening it. While some customers miss having a deli drawer and handles, overall, they are pleased with the product's design, functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,285 reviews
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Great looking fridge with a lot of space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with tons of space, and the design with the clear panel looks great in my modern kitchen. Have received several compliments on it since I got it. Craft ice is great for cocktails, but it only makes a couple cubes a day so make sure to accumulate some before a party. No real complaints other than the glass gets fingerprints but they are easy to clean and I don’t think that can really be avoided. Would completely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Ease of Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it's streamlined lines. The ability to see into the refrigerator portion is a nice plus. The storage was set up a little differently from our old 27 cu refrigerator- I was concerned that it would hold what I need but it held more. The set up for the ice dispenser is very easy to tell whether one is getting ice or water and the uv sterilizer is a good feature. The two types of ice is a fun feature, especially since one member of the household loves large ice cubes. I would recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very PERFECT. Item meets all specification details and works very well. So much space for storage and the ambience is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice side by side craft ice maker refrigerator. The kids loved to drink their beverages with the fancy round ice that the ice machine made. It’s easy to see what’s inside the fridge through the window without having to open the fridge door. The fridge and freezer work nicely. We love the water filtration system, With this refrigerator around we don’t have to worry about buying bottled water. I would recommend it to friends and family. If you want it buy it, you will not regret buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! It makes craft ice beautifully, though it’s smaller than we expected. We use two of the spheres in each dof glass. It’s roomy. I do miss having a meat drawer like my last LG fridge had, but it’s really nice. Hoping the quality is as good as the one we just lost that lasted almost 20 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick H.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the LG side by side to replace a GE side by side that stopped working. The tap glass see through really is a nice feature that the whole family uses. The storage in the freezer is generous and fits our needs well. We use the unit in our basement bar area and it is a perfect match for our needs. We looked at several options before buying this model. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has a lot of room, I love the craft ice for my coffees.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Refrigerator...Love the Ice Output

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been impressed with this refrigerator. Maybe it was because I was using a 15 year old refrigerator before, but this one is extremely quiet while running. The craft ice maker is a novelty, but the family seems to like it. Just know that if your fridge does sit against a wall on the sides, and the walls extend beyond the fridge, you will probably not be able to open the pull out drawers at the bottom. Overall though, I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It's quite, looks nice and the viewing panel from the door is helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    The Perfect Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you wanted to hang out in the kitchen and watch TV on your refrigerator, this is the perfect fridge. The only issue we had was that it took about a week for the water dispenser to get that new fridge taste out and a fresh clean taste in. Love the side by side. Love the options for craft ice, crushed ice and cubed ice. The knock-on-the-door-twice to light up the inside feature is nice but we find ourselves using it more for a night light than we do to check out fridge contents. When all is said and done you could spend more for tech in the door refrigerators by why. This does it all for us

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stylish design and lots of capacity. Note there is a molding on top that’s not In measurements that causes my cabinets over the refrigerator not to open.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Great size and features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge for 8 months now and have no complaints! Ice is still being made regularly, and everyone LOVES the craft ice. It is way more spacious than our previous side-by-side. I'm thrilled I can fit a 20-lb brisket in it!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    The best refrigerator EVER!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator EVER!!! We love the knock knock feature - we do it multiple times a day lol. Both the craft ice and regular ice works well for us depending on what type of drink you have. It never seems to run short on ice even with a crowd. Overall the design is great and hope to be happy for years to come!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG products

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG products so far has performed up to my standards may be a little bit above. This refrigerator was my third LG product . I had a LG refrigerator previous French door before this one that last me 14 years and they decided to go back with the side-by-side and so far it has performed up to my standards the ice maker . Makes the ice balls and it also makes the regular ice. It has the knock glass tap on the glass and it lights up. Nice ice box Best Buy service with the delivery was good.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Very pleased…high quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung fridge with this LG an so far we are very pleased! Looks great and works flawlessly. The ice maker keeps up with our daily needs and the craft ice maker is a great daily supplement, not just for parties! Very happy with this choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with this refrigerator until yesterday when the ice been for the craft ice cracked. But I ended up calling LG and they are sending me a new one so that is why I am reading this four stars. Other than that issue, the refrigerator is so quiet and we have had no problems. I love the knock knock light on the glass so you can see what's inside without opening the refrigerator. That is a neat add-on.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Adds Flare and even conversation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great and fun addition to our kitchen. Installation was quick. The unit is a great focal point. The door and the ice is great and the craft ice is a crowd pleaser. The "Smart" tech is great once you enable the smartphone application.,

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    The best fridge out right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great fridge that satisfies all my family’s need with amazing features. The Icemaker has been very useful for all our daily needs. The fridge is everything we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been several months since our purchase. The delivery and setup were flawless and quick. No dings and they actually fixed a prior plumbing issue with my waterline. All of the features work as advertised. The system is very quiet and efficient. Well worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Beautiful inside and out. The sphere ice balls are super cool to have and make the fridge stand on from the rest at the same price point. Keeps everything at perfect temperature and i notice veggies and fruits def last longer than our old fridge. Happy with this purchase (:

    I would recommend this to a friend