Customer Ratings & Reviews

This refrigerator is good for its price. We like that you can use the water or ice dispenser (which is on the freezer door) even if the refrigerator door is open. Our previous LG could not. Plenty of space inside. We had a drawer type refrigerator previously and over time the freezer door became loose. This side by side one seems very sturdy. Also, you can put magnets on this one. Our previous LG would not even though it was metal (strange).

Incredible Refrigerator, it is not only beautiful but works fantastic and both ice makers make it a treat when entertaining

he LG 27 cu. ft. Side-by-Side Refrigerator with Craft Ice is spacious, stylish, and has a great in-door ice dispenser. Users love the Craft Ice™ maker for fancy cocktails, but some report reliability issues with the ice maker. Consider the price and potential ice maker issues before buying.

Ice machine has been fixed twice already in Under a year. The craft ice maker froze over and broke the plastic inner parts- luckily I had the extra geek squad coverage or the part would be almost 500$ The water tasted like plastic for nearly six months. Tech replaced the water filter housing as it was defective. The doors are uneven - tech said this is normal as it’s my floor that’s uneven? The WiFi drops constantly making you go through an awful reconnect cycle. It doesn’t log back in on its own. Rather you have to restart the process again. The crushed ice jams constantly so stopped using it. It IS quiet though while running - looks nice and has a ton of room.

Works as expected ice makers are great front is clean looking

New unit and the ice maker cannot keep up with usage of 2 adults, even when in "turbo mode". Worse, the turbo mode is not constant, you have to reset it every day. If not for craft ice we would be without ice at times. My old Kenmore never had these issues. The water pressure is fine, no filter installed and freezer is at 0 degrees (checked with thermometer). The LG website for "No Ice" was of no help and the link in that KB for "Not enough ice" is broken. EXTENSIVE web searches were of no help. There is not an optical sensor as many of the web searches have shown. There is instead a metal bar. I am uncertain of the default position because IT IS NOT DESCRIBED IN THE MANUAL. I have to assume it is correct as it still makes ice, but the bucket has not been able to fill in 3 days now. It has not even gotten close to full, but has run completely out multiple times. I wanted to try lowering the temp (as suggested in one LG KB) but the manual does not say even how to do this. IS IT TOO MUCH TO ASK FOR A MANUAL THAT IS SPECIFIC AND UP TO DATE WITH THE UNIT PURCHASED. I installed the ThinQ app and tried setting temp there. It pretends to do something but the temp never sets. Bought this unit because of craft ice and that is working at 6 per day. Only thing saving us. Also liked the look with the window. I had hoped the window would open, but I suspected not since they never show that in photos of this model. It seems other models allow the window to open. Knock for window light is a gimmick we will get little use from because you have to open entire door anyhow. I am not sure I would recommend this unit 3 days in. A basic and important function it does not seem to do well.

Only had for a month but great so far. Large capacity and love the ice maker.

Nothing bad to say. Does what it should, looks great, and the craft ice!

Very good refrigerator, good size fits lots of food in both freezer and fridge. I like the 2 types of ice but it is a little slow making the ice and the water is slow coming out. My only real disappointment is the glass front, while I get being able to see inside I don’t like looking at the products on the door.

Enjoy the craft ice. Very spacious refrigerator The black glass feature does not excite me. I don’t want anyone seeing inside the refrigerator.

Ive had this Fridge for almost 3 months now, and Love everything about it. Space, color, connectivity! Every appliance in my home is LG, love the ThinQ app. I can change the CD settings on the Fridge from the app. And love knocking to see in the glass door before opening.

We have had it for almost a month and are very happy with it. Plenty of space and love not having handles. We are just crossing our fingers that it last.

I love the transparent door. The craft ice is very nice,the only downfall is how long it takes to make the craft ice.

Very excellent purchase, the sleekness and quality of the refrigerator makes it amazing in our home. And the craft ice is off the charts!!! Highly recommend buying it form Best Buy. The installation process was very smooth and nice!!

Love the color, design and space! An A+ for the ice in form of sphere’s!!!!

We chose first time lg refrigerator and it’s so beautiful make good ice ball tooli

Great++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I would suggest this fridge since its modern and comes with great function. I am happy with our purchase and it does the great job.

This LG refrigerator is awesome, my kids love the knock door, I love the craft ice for my cocktails. It looks real elegant in our home, first thing our guest notice. Love it

Love the performance, perfect size for my family.