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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1285 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the spacious design, craft ice maker, and Instaview feature of the LG 27 Cu. Ft. Side-by-Side Smart Refrigerator. They appreciate the generous storage space, unique ice shapes, and the ability to see inside the refrigerator without opening it. While some customers miss having a deli drawer and handles, overall, they are pleased with the product's design, functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,285 reviews
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Great Refrigerator at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator. The sleek look, the partial glass door, no handles, which I prefer, and plenty of space. Can’t go wrong for the price either. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Love the extras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with The LG Side by Side. All the features that I thought were a bit "gimicky" are what I have fallen in love with. The Instaview proves to be quite handy and the Craft Ice is wonderful. The cubes last long and area a big hit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new fridge. Lots of room. The ice maker is a bit slow on making ice but everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Side by Side Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage even with big bowls for the sour dough. Love this refrigerator!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After issues for years with Samsung finally got a LG like our other appliances and the process from purchase to delivery and set up were flawless. It is nice and quiet and ice and water are perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigertor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just right size for my kitchen and the functions of this is really doing what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that fits into out kitchen perfectly. We love the ice maker and being able to see inside though the window is a very cool feature.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge, it keeps perfect temperature lots of room inside the  refrigerator, love the craft ice cube maker

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful in my kitchen. Well organized, and the knock on glass door is great! Keeps us from opening and closing the fridge. Very roomy on both sides. The artisan ice is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Buy it you wont regret it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator very luxurious has that 4 door look but the simple of a 2 door refrigerator. Would highly recommend to anyone. The sphere ice is great with orange juice and ice coffee

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it has been a little over a month since I purchased this refrigrator and so far so good. I'm very happy with it. The only, somewhat negative comment I would make is that "Craft Ice" aren't perfect spheres-which they imply. The "Craft Ice" has a small section at the top cut off. If this is extremely important to you, then take note. However, I really don't care. The refrigerator looks good, produces plenty of ice, and has a lot of room for food storage.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my1st LG refrigerator . It is nice design , working well so far .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Check for leaks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking refrigerator with some cool features. Why it has 4 stars instead of 5 is after installation the line to the ice maker was leaking, After 2 visits from the plumber they noticed the line was not symmetrical causing the line to leak when it was filling up the ice maker. Due to a leak from our old refrigerator we purchased a water detector! So happy we did.. we were able to be notified of the leak in a few hours .. not a few weeks when water would have been coming up from our floors.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai. LG

  • Pros mentioned:
    Craft ice, Size

    Rated 5 out of 5 stars

    Excellent Model!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments you can make. This fridge is a great size, fairly priced, and has tons of amazing features. The ice maker, in particular, is a stand out feature. Different shapes for your various needs.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. The ice balls are a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our fridge delivered today and the crew that delivered the fridge was not give us a full service, they did not installed the water line and they did not bring the water line kit that included in the order instead they told us to call a plumber to install the water line without give us a reason why they cannot install it. Also the crew put the fridge door lining to the cabinet because they have to take it a part when they bring it in and the feezer door fell on the floor seems like it’s fine but hope is nothing broken, I tried to call customer service also not helping at all, so we came to the store in Poughkeepsie we spoke to Alex and Zahne about what happened they right away taking care of us and helped us to reschedule for the installation, Alex and Zahne they both very knowledgeable and explained to us that we might need extra service for the installation, they made everything very clear and explained to us so patienly. Thank you for Alex and Zahne for helped us. They deserve raised.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 4 out of 5 stars

    Great fridge good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so far! Easy to use...we love the having the craft ice a available for entertaining and the fridge holds so much!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    LG side by side

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Refrigerator. Fit nicely and looks amazing even makes Ice Balls separately Week worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    knock, knock, what's there?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a fancy yet affordable refriderator, this just gets it. The craft ice maker makes it easy for me to throw ice balls at my husband when he's in the kitchen debating about how I cook dinner. (Joking) although I have though about it. my kids also enjoy thge knock window and i also like so they dont open and close the door every ten mins hoping for something new to amgically appear. Overall a very good investment and very spaciuos as well.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing! The craft ice feature is great for drinks, and the smart controls make it easy to adjust settings. It has plenty of space and keeps everything cool. The black stainless steel finish looks beautiful and doesn’t show fingerprints. Highly recommend it!

    I would recommend this to a friend