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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1285 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the spacious design, craft ice maker, and Instaview feature of the LG 27 Cu. Ft. Side-by-Side Smart Refrigerator. They appreciate the generous storage space, unique ice shapes, and the ability to see inside the refrigerator without opening it. While some customers miss having a deli drawer and handles, overall, they are pleased with the product's design, functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,285 reviews
  • Rated 5 out of 5 stars

    Love this purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I love the craft ice maker. So happy with the purchase!. I wish I can give it 6 stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love LG Anything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Refrigerator. Only thing missing is a deli drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Really nice fridge with a lot of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge. Lots of room. There is so much storage just in the doors. Everyone loves the craft ice. I like all of the features. You can push a button & make more ice if you need more at a certain time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my parents! It is a great refrigerator to own

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Craft ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovw the i can get long pans in it . 3 types of ice. Don't like theltop of it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv my fridge and the round ice balls. Plenty of room many compartments and easy to see inside and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an awesome refrigerator! The big ice balls are a hit at parties. Love that this refrigerator has a big ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG double door refrigerator with craft ice cube ey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge raider. The service is good. Installed it and so far everything is working good I’m very happy with it. Thanks for Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    frost build up inside freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frost buildup inside the freezer - Geek Squad membership doesn't cover it; you have to pay an additional $90 on top of the $180 membership. I recommend the product if you buy it from a reputable appliance store that stands behind what they sell, like a Home Depot or Lowe's, but Best Buy H no and skip buying Geek Squad, it covers NOTHING!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator like the quality and design, and the ice makers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fridge, good capacity, no problems with it. we like the featured ice spheres.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It’s wonderful being able to knock on the front and have it light up and see what’s inside is great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge the balls of ice the secondary ice maker makes are the best and the double tap on the fridge to see through door is next lvl

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge in every way. From any angle it is truly a beautiful sight. I have so much space to store food. Honestly would purchase this again!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Ice ice baby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator with the double ice feature. Craft ice and regular ice. Lots of room and glad I went back to the side by side style. LG product’s are made well. Looks good in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    January 2025 Purchase: LG Smart Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator is perfect for us. The gentlemen that installed it was amazing. The woman in appliances was so patient and helpful in making this decision and getting it ordered and scheduled for delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Best refrigerator on the market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just because it has the coolest craft ice feature, but this refrigerator has it all. Plenty of space, and the water dispenser also dispenses two additional types of ice as well. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this fridge spacious and perfect for my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty & works great . What a nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, the kids finally knock twice before entering,I've only had it for a couple of months, but i love it .best looking & works greats ,life's good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pros and cons: please read

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros and cons: This refrigerator is nice and stylish. The interior is very dark, though, which gives it a boring commercial feel, instead of a welcoming bright well-stocked family fridge. There's a bright white LED light at the top but anything below the top shelf is stuck in the dark ages. This was an open item and it was in perfect condition, so we were happy with the price.—————The glass door does NOT open separately (contrary to the item's description) You tap the glass twice and the interior light comes on for a moment, but that's all there is to it. The exterior is a nice color and I like the glossy finish, which makes it easy to clean.—————Another con is the water dispenser: only the top half of the paddle moves/activates; you have to push the top end of a really tall glass against the paddle for flow. It's like it was installed upside down.—————The biggest con aside from the poor lighting and water dispenser is that the very bottom drawer rubs on the door seal unless you open the door all the way. So, overall it's a nice-looking fridge but has some awkward designing that are very obvious every time you use this fridge. I give it 3 stars.

    No, I would not recommend this to a friend