Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Angle. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Left. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • LG is ranked #1 in Customer Satisfaction by J.D. Power CUSTOMER HIGHEST SATISFACTION J.D. POWER FRENCH DOOR REFRIGERATORS Side-by-Side Refrigerators *Data is based on the first 12 months of ownership. For J.D. Power 2025 award information, visit jdpower.com/awards.
  • Alt View 5. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 11. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 12. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 13. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 14. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 15. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 16. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 17. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 18. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 19. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 20. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • Alt View 21. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Black Stainless Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • Cool Guard video 0 minutes 20 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • LG Advantage Refrig ThinQ Optimal Performance 30sec Video video 0 minutes 30 seconds

LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

Model:
LRSOS2706D
SKU:
6468479
Highly rated by customers for:
$1,699.99
Save $900
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1290 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,290 reviews
  • Pros mentioned:
    Craft ice

    Lovely fridge. A bit narrow but enough for 2 peopl

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It’s a bit narrow but the ice maker is lovely and so are the various shelves. The spherical ice is so cool!

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Side by Side

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is great, have had for a few months and everything works great. The craft ice maker is the cherry on top for an already great product.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as it should. Enjoying the craft ice and all the other functionalities. Would recommend if you want the craft ice but don’t want to pay an arm and a leg.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    LG Refrigerator

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent , my kids are obsessed with the craft ice it's a circle and they look forward to use it all the time.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Best refrigerator ever!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator for the craft ice and and because it’s fingerprint proof. By far the best refrigerator I’ve owned. It looks amazing and sleek and truly doesn’t show any fingerprints.

    I would recommend this to a friend

  • Quiet operation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator seems to be made well. Very quiet . A lot different than the kenmore which this replaced

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • January 2025 Purchase: LG Smart Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator is perfect for us. The gentlemen that installed it was amazing. The woman in appliances was so patient and helpful in making this decision and getting it ordered and scheduled for delivery.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! My parents love it. BestBuy delivered with care.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Rocks my new kitchen

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a sleek design and multiple conveniences like easy access to ice and water in the door this is a favorite appliance in my new kitchen. Big storage capacity.

    I would recommend this to a friend

  • Good Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about my LG, it keeps food good for a long time and I like that. The big balls of ice are great, it’s quiet too!

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    love the craft ice feature!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this fridge for the craft ice feature...and it's amazing. freezer is a bit small. looking to possibly upgrade ..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design of the fridge and being able to monitor settings thru the app.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    So far…Really good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We love the Craft Ice, however the regular ice cubes are too small. We bought the 27 & I regret not purchasing the 23. Other then those issues, I love the the LG Refrigerator…after 6 Months.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    wonderful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, lots of room. the look inside feature is awesome! The ice makers are a little slow otherwise a great purchase so far.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Beautiful Addition

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great... beautiful refrigerator. Very good storage capacity and performance.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Good ol fridge.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent size. Lots of moveable shelves. Water dispenser works even when fridge is open. We love the ice balls and use them for everything.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • Love the craft ice.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG fridge. The craft ice maker is awesome! I use it a lot more than I thought I would.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Everything is working great. Installation was superb. Very satisfied!

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend

  • I will highly recommend this product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful refrigerator with plenty of room and all the modern features.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Lg refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love all the space. Works great. The app is fun to have to. Let's me see my usage. The ice machine is great as well. A good buy.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

    I would recommend this to a friend
Page 34, Showing 661-680 of 1,290 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.