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Customer Ratings & Reviews

$1,699.99
Save $900
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1290 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,290 reviews
  • Rated 5 out of 5 stars

    Ice spheres

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an excellent refrigerator. Ice spheres are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item very happy with it! I would recommend it to my friends and family!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    frost build up inside freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frost buildup inside the freezer - Geek Squad membership doesn't cover it; you have to pay an additional $90 on top of the $180 membership. I recommend the product if you buy it from a reputable appliance store that stands behind what they sell, like a Home Depot or Lowe's, but Best Buy H no and skip buying Geek Squad, it covers NOTHING!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fridge, good capacity, no problems with it. we like the featured ice spheres.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUYING A REFRIDGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY HAPPY WITH MY PURCHASE AND USING THE REFRIDGERATOR VERY WELL. THANKS FOR RECOMMENDING THIS ITEM TO ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , love the ice cube options. Of course, like other reviews, the lack of handles. You get used to it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! The craft cubes are a huge plus! So much more room height wise on the shelves

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New home owner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! It looks wonderful ang works well. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    NEW LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator its got lots of room and nice deep shelves for larger items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid 1 year later, but very limited adjustability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has been going solid for a year now. Ice and craft ice makers are doing great. Water/ice dispenser is working nicely. Ice is made and stored in the freezer--where it belongs *cough*. Doors pockets are nice an generously big. Really we haven't had any problems with how it functions as a fridge. The big problem we've had is the lack of adjustability with the fridge shelves. There are a grand total of 2 adjustments you can make and they are only for the top shelf. All other shelves in the fridge are either inserted or taken out. The pitcher/dispenser I use for iced tea JUST barely is tall enough to butt up against the next shelf above it. Instead of making the shelves adjustable they added some cool looking designs into the side of the fridge that look like you could slot a shelf into but can't. Really frustrating part of this fridge. Don't plan on putting very tall items into the main area.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    My perfect new FRIDGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Excellent. Everybody likes the window. Icemaker ect. perfect. Space for everything. Easy to wipe clean.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this refrigerator, the space ,options and the fancy ice balls.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Spacious fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, so much space. Easy to clean. Good price. Had LG appliances for over 25 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestservice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST QUALITY wit best delivery service. spacious fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s a pretty nice fridge. I wasn’t aware at the time of purchase that this is a “smart fridge” but it’s mainly for just a few helpful features in the app. My one gripe with this fridge has to do with the icemaker. Be mindful of what you’re putting on the top shelf in the freezer as it seems to affect how often it makes ice. It took us a few months to figure out why it was having issues making ice but otherwise it’s a good fridge

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Loving my fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! So spacious! So glad we went back to the side by side model!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ideal refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing. It is so much better than the french door lower freezer model we previously had.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stylish refrigerator. Very spacious and fancy looking. Love the craft ice option. Only negative is it took a lot of emptying water and ice to get the filter taste out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG InstaView

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the display on the Craift Ice and InstaView LG Fridge. The craft ice is top notch for aged Scotch!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s what I thought it would be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it so far I took a chance and I think it paid off

    I would recommend this to a friend