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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1286 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the spacious design, craft ice maker, and Instaview feature of the LG 27 Cu. Ft. Side-by-Side Smart Refrigerator. They appreciate the generous storage space, unique ice shapes, and the ability to see inside the refrigerator without opening it. While some customers miss having a deli drawer and handles, overall, they are pleased with the product's design, functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,286 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Beautiful fridge for every home and great deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing space and storage in the fridge very fancy and so useful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks very nice in my kitchen, I have gotten many compliments on this refrigerator. Very happy with it. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item highly-qualified recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    space is excellent for the freezer and refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good refrigerator, the craft ice feature is a good touch

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Easy features. Love the custom ice

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for close to a month, but as a bourbon drinker so the craft ice alone was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this fridge fits and looks at home however it it’s not very spacious inside

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Craft Ice: not so much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The craft ice maker did not work from the get go. It wasn’t until after we bought the fridge that we learned a Class Action lawsuit has been filed in New Jersey against LG for knowingly marketing this “flagship” fridge without admitting the known issue with the inherent defect of the craft ice maker. A Geek Squad member came out today and replaced the ice maker with another of the exact same kind. He did say he thinks LG has come out with an “updated” craft ice maker to address the problem and if I have problems with the replacement he just installed, he will order the updated model and replace it again. Otherwise, the freezer freezes and the fridge cools. The knock-knock door is cool.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Love the craft ice maker and large size.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and spacious definitely recommend it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with refrigerator that i bought and delivery was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    But it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is by far the best I have ever had. Everything is so nice in it. Get it you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek looking. Keeps food cold. Love the craft ice maker. The knock knock view screen is useless.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG REFRIGERATOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Looks great in my kitchen. Love the craft ice feature!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective ice machine on door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item spacious good quality features enticing. Given a 3 rating overall as some features were defective on arrival and waited one month before completing repairs for the door ice machine

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. At times, our staff may be a bit overwhelmed with the amount of volume that's processed daily. With that said, We appreciate the fact that we had a chance to serve you, and leave you with a final resolution which is a good working LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice and InstaView - Stainless steel. Feel free to contact us should you need any additional assistance with your LG Products. ~Tanisha LG

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Updated kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge beautiful. Space is amazing. Only issue was it would not connect to the wifi as it says it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It is very sleek and has alot of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a plenty of space. There are space for storage off vegetables, fruits, milk and juices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first LG purchase. We love this refrigerator.

    I would recommend this to a friend