Customer Ratings & Reviews
- Model:
- LRSOS2706D
- SKU:
- 6468479
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers love the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice, especially the craft ice feature, overall performance, and design. Many customers also appreciate the ample storage space and the refrigerator's perfect size and quiet operation. However, some customers have expressed concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
Great looking refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a unique fridge. You can take a peak through the glass and look inside. L side has freezer, R side normal fridge!
I would recommend this to a friendHorrible customer service! I’m stuck with a DUD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CRAFT ICE TASTES LIKE SALT WATER IS BEING USED! I requested a return/exchange and my order was cancelled the day before delivery was confirmed to occur! Now they are saying I’m outside of the return window! I’m stuck with a refrigerator I can not use!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ashley. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We understand how important it is for your appliance to perform as expected, especially when it comes to features like Craft Ice.
If your Craft Ice tastes off, we recommend running a manual flush of the water line and replacing the water filter. To do this: Remove the current filter and install a new LG LT1000P filter.
Dispense and discard the first 2.5 gallons of water to flush the system.
Then, discard the first few batches of Craft Ice to ensure fresh water is cycling through. You can find more support and maintenance tips here: https://www.youtube.com/watch?v=Ong1rOxTmhw. If you'd like us to take a closer look at your case or assist further with your return/exchange request, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
Good fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Especially the window, very convenient and stylish
I would recommend this to a friend......................
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would recommend to everyone to buy a total protection
I would recommend this to a friendI love my new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am loving my new fridge! at first delivery it didnt happen due to some emergency but they deliver it to different day and all is well
I would recommend this to a friendHandles are good for some things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, but no handles means constant hand and finger prints!
I would recommend this to a friendLG Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, I'm still not sure what to use the Craft Ice for but I'm sure we will find a use later.
I would recommend this to a friendExcellent Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Customer Service. The crew for delivery were very meticulous by dropping them safely. No marks on the items. Very intact.
I would recommend this to a friendHope the quality lasts...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 week after it was delivered, issues started appearing. There was a leak and the ice maker was not producing ice, along with the cosmetic flaws and dents upon delivery. Luckily bestbuy was able to replace it, rhough it took several weeks. So far the replacement has been ok, hope it lasts.
No, I would not recommend this to a friendProblems with Refrig and "Total Tech"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The referigerator was installed on a Friday. By Friday night, the water filter area was leaking. Called Best Buy and Total Tech since I had signed up for this. Total Tech was virtually no help at all. They don't know the products and ultimately, after several calls, are having someone come out in a week. That person(s) is not a bestbuy person but rather someone they farmed this out to since they don't have any geekquad people available to help. The jury is still out but I'm not sure how I can keep a refrigerator that immediately started leaking and Total Tech has an okay pitch but the reason test is when something goes wrong. So far, something went wrong and Total Tech wasn't there to help.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
Bad customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge great but customer service pretty bad. First fridge delivered got dents on the door. It took us several weeks and calls to get the final fridge. They said that $80-compensation was going to be sent but nothing came through. Disappointing
I would recommend this to a friendNice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great,just wish the see through door opened.
I would recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint would be there is no storage for meats or butter. Other than that love it.
I would recommend this to a friendLove this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator especially the ice balls it makes
I would recommend this to a friendLG best fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were excellent they put in a new waterline and not even a drop of water.
I would recommend this to a friendLove it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only doesn't make enough ice! But very nice product
I would recommend this to a friendHappiness
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product, I’m so happy!! I would buy it again
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge i love the two different ice it makes .
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the Best Refrigerators I have purchased. I like the setup.
I would recommend this to a friendGood Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator with cool features. The "large ice ball" are nice the first week but never used after that.
I would recommend this to a friend