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Customer Ratings & Reviews

$1,799.99
Save $800
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,293 reviews
  • Rated 4 out of 5 stars

    Great fridge but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge. But it doesn’t make enough ice. Constantly having to go on the app and enable more ice being made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. All the new features makes it a joy to own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK but when it came time for the Wi-Fi hookup I had a hard time doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would of been 5 star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of been a 5 star but the first crew sent out didn't know how to set it up. 2nd crew sent took care of everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seams to be a good buy , the water is a little slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Great storage capacity and the ice balls are a fun feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Take this over any Samsung.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent large fridge and bonus different ice types. love it so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Height specs are not accurate, no wifi LRSOS2706

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The height listed on the best buy specs states 70.25, in two different locations. But the inside of the refrigerator lists the height at 70.50 inches. The specs also show it is wifi capable, but this particular model doesn’t have wifi. Not sure why you would have the see through window without the door. But we realized we didn’t order the one with the extra window door.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. If it makes it to 4 years, it's a win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I n my use of this product it have made things easier when I am in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modern fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great conversation piece for the knocking feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My LG

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good equipment, efficient and comfortable, the ice machine has difficulty in the types of thread

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S123

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good refrigerator for the price , keeps kids from opening and closing door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for LG product. Nice view of inside groceries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this Refrigerator! The spherical ice is so unique and impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is good. Better quality on this two doors. Good capacity & cooling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator nothing too special about it apart from looking inside without opening the door lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend and very good quality and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All these fridge is amazing and very affordable with the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service! I’m stuck with a DUD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CRAFT ICE TASTES LIKE SALT WATER IS BEING USED! I requested a return/exchange and my order was cancelled the day before delivery was confirmed to occur! Now they are saying I’m outside of the return window! I’m stuck with a refrigerator I can not use!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ashley. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We understand how important it is for your appliance to perform as expected, especially when it comes to features like Craft Ice.

      If your Craft Ice tastes off, we recommend running a manual flush of the water line and replacing the water filter. To do this: Remove the current filter and install a new LG LT1000P filter.

      Dispense and discard the first 2.5 gallons of water to flush the system.

      Then, discard the first few batches of Craft Ice to ensure fresh water is cycling through. You can find more support and maintenance tips here: https://www.youtube.com/watch?v=Ong1rOxTmhw. If you'd like us to take a closer look at your case or assist further with your return/exchange request, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG