Customer Ratings & Reviews
- Model:
- LRSOS2706D
- SKU:
- 6468479
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers love the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice, especially the craft ice feature, overall performance, and design. Many customers also appreciate the ample storage space and the refrigerator's perfect size and quiet operation. However, some customers have expressed concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
LG Smart Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! And temperature are stable for food. We love it!
I would recommend this to a friend
Refrigerator
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and freezer combo. Very dependable.
I would recommend this to a friendVery nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very advanced and fun to use every time
I would recommend this to a friendFancy Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it; looks very fancy and it has a lot of extra space !
I would recommend this to a friendGood buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good buy for the family kids love it they love the tap it
I would recommend this to a friendSatisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliances! Easy to use and good quality! Would definitely recommend
I would recommend this to a friendAppliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service and we are very pleased with everything
I would recommend this to a friendProduct
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! I would highly recommend to family and friends!
I would recommend this to a friendFridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge it just won’t stop beeping and its loud
I would recommend this to a friendGood Luck getting it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the refrigerator. Was originally scheduled for Aug 15. Then got moved to the 22nd. Then to Sept 5. Each time I was texted the night before the delivery window the next day. Each scheduled date was pushed back, not by text, but by clicking on the previous nights text to view the item's status.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Daniel, thank you for sharing your experience with the LG LRSOS2706D refrigerator. We appreciate your feedback and understand how important it is to receive your appliance on time and with clear communication throughout the delivery process.
While we’re here to support LG product inquiries, delivery scheduling and fulfillment are managed directly by the retailer. We recommend reaching out to the retailer’s customer service team to address the delays and confirm your updated delivery timeline. You may contact Best Buy's Customer service 1 (888) 237-8289.
In the meantime, if you’d like to explore product features, specifications, or support resources for the LRSOS2706D, feel free to visit our official page here: https://www.lg.com/us/refrigerators/lg-lrsos2706d-side-by-side-refrigerator. And if you need further assistance, you're welcome to email us at lgdigitalcare@lg.sprinklrsupport.com.
Thank you again for your feedback — we’re here to support you. -Avril
No ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frig is fine. Freezer is fine. BOTH ice makers are garbage. The in-door ice maker is a horrible idea. It does not make enough ice because it is on the door. We have had two technicians come out and they have replaced all parts and it is still the same. The technicians stated that these frigs are most of what they see on service calls. And no matter what they replace, the ice output is always the same. They also said that the craft ice maker will ultimately go out. They see it all the time. We have resorted to keeping an old freezer in our garage for drink ice. It's sad and extra money. Not ideal when you buy a new frig.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s doing really good. Great product and good price.
I would recommend this to a friendIt’s okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud & ice production can’t keep up with guests. The sphere ice doesn’t always come out right sometimes it will be 1/2 a sphere.
No, I would not recommend this to a friendLG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is not enough freezer space good point is it really cools and freeze fast
I would recommend this to a friendLike the ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was ok… but it’s kinda expensive…. If ya want to waste 2k .
I would recommend this to a friendLeaking first day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Too bad it started leaking from the bottom the first day it was installed. Good thing i bought the geek squad protection plan. Gave 3 stars due to leak.
I would recommend this to a friendUNeasy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one that was delivered had an error code for the compressor. Best Buy replaced it after a lengthy battle since I had to have to compressor replaced first which went over the 15 day return policy stating "I got a lemon". 2nd fridge was delivered with a HUGE dent and the doors are uneven. When you open the freezer, it snows on you literally. I am thinking due to no seal. I am not awaiting the 3rd to be delivered. Best Buy manager has done a lot to make it right, but at this point, I have missed work and all the hassle has not been worth it.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Amanda. Thanks for sharing your feedback with us. We understand your concern about your experience with the LG Refrigerator (LRSOS2706S) model, dealing with issues like a faulty compressor, a dented unit, and uneven doors, especially after the challenges you’ve faced. We really want to make sure you have a great experience with our products and services. It’s nice to hear that Best Buy is working on getting things sorted out for you. If you ever need any help with the new unit or just want to chat about some options, feel free to reach out to us on social media @LGUSSupport. We're always here for you. ^Juvy
It’s pretty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty and the craft ice feature is nice but there are many design flaws with this fridge. There is no door handle so the the doors slam. The inside drawers don’t have handles and the lip that you grab the drawer by is on the bottom so you have to bend down to the floor practically to open the bottom drawer. Of course there are only two drawers and they are on the bottom. The drawers cannot be opened without opening the doors to the fridge completely. Very poor design. But it’s pretty. I did buy some self adhesive drawer pulls that work well.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
The Best of both Worlds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and an amazing fridge with crafted ice
I would recommend this to a friendLG refrigerator Knock to see
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Knock feature is definitely great
I would recommend this to a friend