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Customer Ratings & Reviews

$1,799.99
Save $800
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,293 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG - Side-by-Side Smart Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it!!! This is of the best refrigerator I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this appliance. Best buy delivered this refrigerator on time and in excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator wi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this fridge. Best quality and very spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Side by Side 27”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator, craft ice lovely. Once I received my new LG side-by-Side, all is well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second ice makers took a minute to get use too. But works fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr Ernest Duran

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and installation service. The fridge looks perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge love it. The crew helped us load it up. Great team

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Qui

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time buying a LG brand, it looks very nice and I will enjoy many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and sleek. I love the tap feature. Great addition to the hosue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retired Marine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery. Refrigerator working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Ramesh Home owner.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this frize. Delivered at my residence and installed with sefty precaution. Old one was removed safely to garrage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, would definitely recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Arrived

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Arrived on time and installers were very professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again will i buy anything from this company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the worst company to deal with .This refrigerator has been giving me problems for months and all best buy does is send people from the extended warranty to “fix it “ and its never fixed . I had people come at least 4-5 times , the last being a couple of weeks ago . He did not finish the job , yet told them he did . My freezer is still not working right. Ive had food spoil 3 times already . When i call they are no help at all .. I WILL NEVER BUY ANYTHING FROM BEST BUY !! I went a purchased a new fridge from home depot .. i made sure to ask about the extended warranty.. they will come within 3 days and if they cant fix the problem they replace the fridge or give you credit ..I decided that its not worth dealing with best buy or their extended warranty, as i have more important things to do .. a refrigerator should not break after only 2 years .. do not buy from best buy ..

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, ChristinaB.Thank you for sharing your experience. We understand how challenging it must have been dealing with repeated issues with your LG LRSOS2706S refrigerator and the service process. While your frustrations with Best Buy’s extended warranty are evident, we want to ensure you receive the support you deserve.

      We recommend reaching out to us directly on Social Media @LGUSSupport so we can assist you properly. Our team is dedicated to helping resolve appliance concerns and ensuring you get the most from your LG product.

      We value your feedback and appreciate the opportunity to assist you. Please don’t hesitate to contact us. —Renzo LG

  • Rated 5 out of 5 stars

    LG Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product to putchase with updated features especialky on sell

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Four Faulty Compressors in 6 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my LG Refrigerator, while it worked; however, I will NEVER buy another LG product EVER! The original compressor went out within the warranty period. They replaced it, the replacement went out within a year. They replaced the replacement, and it went out in less than a year. They replaced the replaced, replacement and IT when out in less than a year. NOW GUESS WHAT, they said it's no longer in Warranty and won't repair it. So I've owned it for a total of 6 years, and had 4 faulty compressors, and all they did was replace them until it was out of warranty. that's BS!! - Trying to find out if I can sue them in small claims court.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model, and we regret for the inconvenience and frustration caused by the recurring compressor issues. This is certainly not the standard of reliability and performance that we aim to provide.


      We understand your disappointment, and we are committed to addressing this matter with the utmost urgency to prevent such occurrences in the future. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 5 out of 5 stars

    Moveable shelves

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator I’ve had no problems with it. The only thing that would have made it better is to allow the shelves to be movable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of things broke on this fridge right before its 2 year warranty expired, thank the lord. The ice maker constantly froze, water filter darn near impossible to replace, and many other issues.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Brad. Thank you for taking the time to review our LG Refrigerator (LRSOS2706S) model. We appreciate your feedback and apologize for the issues you have encountered with the ice maker, water filter, and other components.

      We understand how frustrating it can be when appliances experience problems, especially nearing the end of the warranty period. We would like to assist you in resolving these issues. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library/ice-maker-and-water-dispenser-troubleshooting-refrigerator-CT10000021-1337884416316. If you find that the issue persists, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG

  • Rated 5 out of 5 stars

    Kitchen must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited about my bundle. Always wanted an ice maker, grill on my stove and a microwave over my stove. Must have

    I would recommend this to a friend