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Customer Ratings & Reviews

$1,799.99
Save $800
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,293 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Good ice maker. Good fit into allowed space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The best refrigerator to buy from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest this fridge since its modern and comes with great function. I am happy with our purchase and it does the great job.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Life is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose first time lg refrigerator and it’s so beautiful make good ice ball tooli

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Solid Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The craft ice is a really cool feature, will be great for parties. The fridge is very spacious, keeps everything cool or frozen. The window feature, while not that useful for me personally; it is a nice feature to have if you want to quickly look at things like milk levels.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Incredible Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great and we really like the window feature. The side by side feature is key in my opinion, as I do not like the drawer or pullout freezer, as things at the bottom would tend to get forgotten about. The craft ice feature is nice to have and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Knock knock Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s sleek and very modern. The golf bowl shape ice cubes are another unique convo when having a iced beverage. The deep glass shelves and extra storage in the freezer. I stock cool soda and juices in the see thru window. I rate it a 10!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge, couldn't be happier with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. Quiet, cold, dispenses water and ice. 2 comments on features: 1) the view through the door when you knock on it - not as exciting as I anticipated. I appreciate the idea - you don't open the door and waste energy for a quick peak, but in practice that door is full of drinks and such, so you can't really get a full view anyway. Honestly, we don't use this feature at all, sadly, since it was an extra $300. 2) the "craft" ice is large golf ball size+ spherical balls of ice, in addition to the standard ice "cubes". This is a real winner, and I didn't expect to care about it. But these ice balls are large enough to keep drinks cold for a really long time without melting. Since they melt less, but keep things just as cold, they don't dilute whatever you are drinking. And they are fun. This feature itself is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy but a little floor damage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery experience was generally positive. However, I did encounter an issue during the installation process. When the technician pushed the refrigerator back into place, it caused two scratches on my hardwood floors. The technician promptly took photos of the damage and informed me that he would share them with his supervisor to address the issue and arrange for the scratches to be repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the fridge. Its nice. Good quality. Love the color and design.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Very nice looking refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the glass door and modern look , round ice maker is my favorite

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Craft ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty and working well. Craft ice is the best! Didn’t know how much I would enjoy the see through function. Hoping the ice maker doesn’t break down in a few months as others have written about as I have hard water here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price. Lot of space. And great features. I thought the price of this compared to similar brands was much bettervand bigger capacity and more options

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the see thru glass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this refrigerator begining of May 2023. So far it has been good. I like the see thru glass. I just knock knock and see what I have behind the glass door which helps limit opening the door and lost all the cold air. The inside is huge but I wish they could have one more comparment on the right door. So far so good. I have always been a Whirlpool customer until the last Whirpool Gold series (refrigerator compressor failed x2 just after a few years, the washing machine failed after a few years) didn't hold up the quality. This is the 1st time I purchased LG based on friends recomendations. I hope this will last me a good long time. I rated the Quality Good because I only had it for a month.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my refrigerator. When activated it notifies me if i left the door open (which i tend to do) so its very helful. Enough space

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving everything about this refrigerator. The craft ice makes our drinks look so fancy. Being able to knock on the door to see inside without having to open the door is awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Nice and spacious.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality refrigerator. Had it a year now and no issues to report. Plenty of room. Live the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Love the extras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with The LG Side by Side. All the features that I thought were a bit "gimicky" are what I have fallen in love with. The Instaview proves to be quite handy and the Craft Ice is wonderful. The cubes last long and area a big hit!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying our new refrigerator. The refrigerator and freezer are more spacious than I expected with a side by side. My husband loves the craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Great Refrigerator at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator. The sleek look, the partial glass door, no handles, which I prefer, and plenty of space. Can’t go wrong for the price either. Highly recommended

    I would recommend this to a friend