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Customer Ratings & Reviews

$1,799.99
Save $800
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,293 reviews
  • Rated 4 out of 5 stars

    She’s a slider!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early days and still getting used to the layout. Only gripe is that when the doors close it forces the whole unit to slide backwards and we are continually having to then pull it forward so that both doors can be opened fully (needed to pull the drawers out fully)

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful in my kitchen. Well organized, and the knock on glass door is great! Keeps us from opening and closing the fridge. Very roomy on both sides. The artisan ice is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Buy it you wont regret it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator very luxurious has that 4 door look but the simple of a 2 door refrigerator. Would highly recommend to anyone. The sphere ice is great with orange juice and ice coffee

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and my family loves it. We enjoy seeing it everyday. And brings us lots of joy to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, super spacious, craft ice is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that fits into out kitchen perfectly. We love the ice maker and being able to see inside though the window is a very cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge just be aware of outlet cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge! However, it wasn’t really clear that the outlet was on the top of the fridge so we had to drill a small hole in the cabinet above so that the cord could get plugged in behind it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Size

    Rated 5 out of 5 stars

    Excellent Model!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments you can make. This fridge is a great size, fairly priced, and has tons of amazing features. The ice maker, in particular, is a stand out feature. Different shapes for your various needs.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Happy so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge, it keeps perfect temperature lots of room inside the  refrigerator, love the craft ice cube maker

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Check for leaks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking refrigerator with some cool features. Why it has 4 stars instead of 5 is after installation the line to the ice maker was leaking, After 2 visits from the plumber they noticed the line was not symmetrical causing the line to leak when it was filling up the ice maker. Due to a leak from our old refrigerator we purchased a water detector! So happy we did.. we were able to be notified of the leak in a few hours .. not a few weeks when water would have been coming up from our floors.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai. LG

  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it has been a little over a month since I purchased this refrigrator and so far so good. I'm very happy with it. The only, somewhat negative comment I would make is that "Craft Ice" aren't perfect spheres-which they imply. The "Craft Ice" has a small section at the top cut off. If this is extremely important to you, then take note. However, I really don't care. The refrigerator looks good, produces plenty of ice, and has a lot of room for food storage.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE everything about this refrigerator! Ease of placing and retrieving items both in the fridge and the freezer makes this model a plus. The hands free self-closing doors are a convenient perk.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the options, particularly the round ice cubes it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LFG Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Fridge a year ago has been working great. Enjoy the large whiskey ball style ice cube maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and very nice price and easy to set up and clean

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Size

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a couple months ago and definitely roomy and fits our family style. Sipping a nice margarita now using custome ice from Fridge. Overall great fridge so far!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 4 out of 5 stars

    My first fridge ever and I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks really nice and elegant! Love the tap feature and the craft ice. I have my setting to 3 a day, but you can set it to make 6 a day (they come out smaller). It usually takes full 24 hours to build 3 craft ice balls

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 4 out of 5 stars

    Great fridge good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so far! Easy to use...we love the having the craft ice a available for entertaining and the fridge holds so much!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is way bigger than I expected. I am very happy with the purchase. The ice makers work well and it looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my1st LG refrigerator . It is nice design , working well so far .

    I would recommend this to a friend