Customer Ratings & Reviews

We bought this refrigerator to replace our whirlpool refrigerator which could not make ice without it melting all over the front of refrigerator. The led lights inside the refrigerator stoped working and it was hard to see anything.

I don't blame the store for this, but when I received the fridge and plugged it in there was a beeping that was coming from the fridge every 30 seconds or so. I checked the booklet and it said that it may either be the temperature alert, or that the doors were not closed all the way. After making sure both doors were closed adequately and waiting for most of the day for the temperature to come to setting it still was beeping. We contacted customer service. They sent someone out. They said that we couldn't get it fixed and needed a replacement fridge. When I called LG to get this done after only having the fridge for 3 days, they said that it couldn't be replaced. That we needed to contact the store and have them take care of it. So my husband unplugged the sensor that was causing the beeping and now we don't hear the sound anymore. Will not buy this brand again though.

This refrigerator is amazing. The only downside is trying to take the shelving out to wash they are a very tight fit. I love the app and having ice on hand at all times!

So far I love it No issues I did one time have to take out the freezer tray, the ice tray and let it defrost a little bit since then I’ve had nothing no

easy to install. its beautiful especially the see through. i get so many compliments when my family and friends see it

So far, I absolutely love this refrigerator. The knocking is a plus even though I haven't used it yet. I love the novelty ice balls that the freezer makes. Perfect for my glass of whiskey!!! Plus the fridge is nice and sleek

Great quality, the water fountain works super smoothly! The temperature of the fridge kept the food fresh and cold when we take out. I love how the alarm sets if we leave the fridge open for too long we can immediately shut when we hear it. Overall this fridge is a 5 star review!

What can I say. Craft Ice is a fantastic luxury to have. I use it all the time. The water on the front stops with no drips. The see thru door is definitely a plus too. 5*s

I love it! It works beautifully and the ice dispenser and water are Awsome with different ice sizes.

Great fridge. Love the door window. Craft ice maker is fun. Water and ice dispenser works well. Happy with the purchase.

Excellent purchase. Lots of room in both refrigerator and freezer. Love the additional ice maker.

It just fit perfectly and gives smart modern looks.

So far, I'm in love with this refrigerator!! I love just walking by to tap it to get a look inside. The insta view is great. It has all the extras that you will love

The product is worth every penny. My family is so pleased. The delivery and installation was extremely professional.

I absolutely love this refrigerator. I didn’t expect it to be as deep as it is on the inside but I am grateful it is. It has a tremendous amount of space and the features are endless. This is a great buy for the money.

It’s a wonderful refrigerator nice. to keep your food organized and the ball ice maker is awesome

Nice design, water and standard ice dispenser work well. but wish I would have researched their Craft Ice problems before I bought. I can't help but think the reviews here are filtered. Check Reddit and you will find TONS of people complaining about the Craft Ice maker breaking or quitting after a year or so like clockwork. (Just after the weak 1 year warranty too, imagine that!) Its about a $300 replacement. So expect to replace your craft ice maker entirely every year or so for a few hundred dollars if you want to keep the feature. And a 1 yr. warranty?! RED FLAG if the manufacturer only wants to stand behind their product for 1 YEAR ON THE PARTS THAT ARE MOST LIKELY TO BREAK!! The joke of a warranty is telling. Unless you expect a fridge to only last as advertised for a year, thats as long as LG will stand behind it (for the parts that actually fail). Won't make the mistake of buying an LG fridge again. Their brand does not stand for quality.

I was looking for a refrigerator with the capacity to hold large pans of food. This fits everything perfectly. It's sleek profile fits in my kitchen perfectly and has a modern flair.

Great i love it and i will recommend to all my friend

Overall, it's a decent refrigerator; however, it's not worth the price tag. We have nothing but issues with *BOTH* ice departments- they stop working a couple times a week. The large ball ice makes a super loud knocking noise that is unbelievably loud and if we have company, we have to explain what the obnoxious noise is! The freezer really does not hold much in retrospect and the refrigerator part is pretty large in itself. I will say, having younger children and a father with Alzheimer's it's nice to have the knocking glass part because instead of opening the door multiple times and standing there to look for a drink, they can just knock and view what they may want first. The other major issue is the water dispenser on the outside leaks all the time. Not only am I always cleaning it but even if I leave something inside the "shelf" unit under it, it just also fills with water and will run down the fridge causing streaks. I guess to some these may be minor issues but to myself and the price we paid it's really annoying that it's not even a year old and we have these issues.