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Customer Ratings & Reviews

$1,799.99
Save $800
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,293 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Neecee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! I love everything about it. I love being able to just knock and see what you want out of it without opening the door and looking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid 1 year later, but very limited adjustability

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has been going solid for a year now. Ice and craft ice makers are doing great. Water/ice dispenser is working nicely. Ice is made and stored in the freezer--where it belongs *cough*. Doors pockets are nice an generously big. Really we haven't had any problems with how it functions as a fridge. The big problem we've had is the lack of adjustability with the fridge shelves. There are a grand total of 2 adjustments you can make and they are only for the top shelf. All other shelves in the fridge are either inserted or taken out. The pitcher/dispenser I use for iced tea JUST barely is tall enough to butt up against the next shelf above it. Instead of making the shelves adjustable they added some cool looking designs into the side of the fridge that look like you could slot a shelf into but can't. Really frustrating part of this fridge. Don't plan on putting very tall items into the main area.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Ng

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color combination great ice balls ..............................................

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Ice machine is cool! It has so much space I struggle to fill it. Although freezer could use a tad more space

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this refrigerator! It is so beautiful and the display window is a big plus!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Side By Side is The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for all your groceries, and everything is easily accessible- no more rummaging in a bin for me

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Enjoying my refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. The craft ice is awesome and the regular ice is a great shape too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s what I thought it would be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it so far I took a chance and I think it paid off

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love the color finish!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so happy and excited that Best Buy had the color finish and this model in stock! Was a nice surprise as well to see the rock glass ball ice feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE CRAFT ICE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sphere ice, adds style to my drinks. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge , love the craft ice balls and the double tap glass to see what’s inside

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. Great storage, great cooling, ice makers are perfect for get togethers.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Administrator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. The large ice cubes (balls) in the actual freezer are great for pets bowls and coolers while the smaller cubes are great for glass use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Even though my last refrigerator was same size, the LG seems to have so much more space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Paul

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Delivery was great. Only two days from purchase. Refrigerator works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second delivery went great. Product received with no damage and working beautifully..

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Beautiful and functional. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG 27 with Instaview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the spaciousness inside with taller shelf separation. Very clean and sleek design, not obtrusive! I like the deep pocket door bins as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been wonderful!! There are no complaints and I will be shopping there again real soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fridge, good capacity, no problems with it. we like the featured ice spheres.

    I would recommend this to a friend