Customer Ratings & Reviews

We love it! It makes craft ice beautifully, though it’s smaller than we expected. We use two of the spheres in each dof glass. It’s roomy. I do miss having a meat drawer like my last LG fridge had, but it’s really nice. Hoping the quality is as good as the one we just lost that lasted almost 20 years!

Overall a great fridge that satisfies all my family’s need with amazing features. The Icemaker has been very useful for all our daily needs. The fridge is everything we expected.

I have been happy with this refrigerator until yesterday when the ice been for the craft ice cracked. But I ended up calling LG and they are sending me a new one so that is why I am reading this four stars. Other than that issue, the refrigerator is so quiet and we have had no problems. I love the knock knock light on the glass so you can see what's inside without opening the refrigerator. That is a neat add-on.

Unless you wanted to hang out in the kitchen and watch TV on your refrigerator, this is the perfect fridge. The only issue we had was that it took about a week for the water dispenser to get that new fridge taste out and a fresh clean taste in. Love the side by side. Love the options for craft ice, crushed ice and cubed ice. The knock-on-the-door-twice to light up the inside feature is nice but we find ourselves using it more for a night light than we do to check out fridge contents. When all is said and done you could spend more for tech in the door refrigerators by why. This does it all for us

LG products so far has performed up to my standards may be a little bit above. This refrigerator was my third LG product . I had a LG refrigerator previous French door before this one that last me 14 years and they decided to go back with the side-by-side and so far it has performed up to my standards the ice maker . Makes the ice balls and it also makes the regular ice. It has the knock glass tap on the glass and it lights up. Nice ice box Best Buy service with the delivery was good.

Have been impressed with this refrigerator. Maybe it was because I was using a 15 year old refrigerator before, but this one is extremely quiet while running. The craft ice maker is a novelty, but the family seems to like it. Just know that if your fridge does sit against a wall on the sides, and the walls extend beyond the fridge, you will probably not be able to open the pull out drawers at the bottom. Overall though, I am very satisfied with this purchase.

It has been several months since our purchase. The delivery and setup were flawless and quick. No dings and they actually fixed a prior plumbing issue with my waterline. All of the features work as advertised. The system is very quiet and efficient. Well worth the purchase

We've had this fridge for 8 months now and have no complaints! Ice is still being made regularly, and everyone LOVES the craft ice. It is way more spacious than our previous side-by-side. I'm thrilled I can fit a 20-lb brisket in it!

Enjoy the craft ice. Very spacious refrigerator The black glass feature does not excite me. I don’t want anyone seeing inside the refrigerator.

Replaced a Samsung fridge with this LG an so far we are very pleased! Looks great and works flawlessly. The ice maker keeps up with our daily needs and the craft ice maker is a great daily supplement, not just for parties! Very happy with this choice.

The best refrigerator EVER!!! We love the knock knock feature - we do it multiple times a day lol. Both the craft ice and regular ice works well for us depending on what type of drink you have. It never seems to run short on ice even with a crowd. Overall the design is great and hope to be happy for years to come!!

This refrigerator is good for its price. We like that you can use the water or ice dispenser (which is on the freezer door) even if the refrigerator door is open. Our previous LG could not. Plenty of space inside. We had a drawer type refrigerator previously and over time the freezer door became loose. This side by side one seems very sturdy. Also, you can put magnets on this one. Our previous LG would not even though it was metal (strange).

We chose first time lg refrigerator and it’s so beautiful make good ice ball tooli

Great++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

What a great and fun addition to our kitchen. Installation was quick. The unit is a great focal point. The door and the ice is great and the craft ice is a crowd pleaser. The "Smart" tech is great once you enable the smartphone application.,

Great fridge. Beautiful inside and out. The sphere ice balls are super cool to have and make the fridge stand on from the rest at the same price point. Keeps everything at perfect temperature and i notice veggies and fruits def last longer than our old fridge. Happy with this purchase (:

I would suggest this fridge since its modern and comes with great function. I am happy with our purchase and it does the great job.

he LG 27 cu. ft. Side-by-Side Refrigerator with Craft Ice is spacious, stylish, and has a great in-door ice dispenser. Users love the Craft Ice™ maker for fancy cocktails, but some report reliability issues with the ice maker. Consider the price and potential ice maker issues before buying.

Ice machine has been fixed twice already in Under a year. The craft ice maker froze over and broke the plastic inner parts- luckily I had the extra geek squad coverage or the part would be almost 500$ The water tasted like plastic for nearly six months. Tech replaced the water filter housing as it was defective. The doors are uneven - tech said this is normal as it’s my floor that’s uneven? The WiFi drops constantly making you go through an awful reconnect cycle. It doesn’t log back in on its own. Rather you have to restart the process again. The crushed ice jams constantly so stopped using it. It IS quiet though while running - looks nice and has a ton of room.

Incredible Refrigerator, it is not only beautiful but works fantastic and both ice makers make it a treat when entertaining