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Customer reviews

Rating 4.6 out of 5 stars with 1301 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,301 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    The Perfect Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you wanted to hang out in the kitchen and watch TV on your refrigerator, this is the perfect fridge. The only issue we had was that it took about a week for the water dispenser to get that new fridge taste out and a fresh clean taste in. Love the side by side. Love the options for craft ice, crushed ice and cubed ice. The knock-on-the-door-twice to light up the inside feature is nice but we find ourselves using it more for a night light than we do to check out fridge contents. When all is said and done you could spend more for tech in the door refrigerators by why. This does it all for us

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 3 out of 5 stars

    Meh - Ice maker - craft ice maker and water filter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice machine has been fixed twice already in Under a year. The craft ice maker froze over and broke the plastic inner parts- luckily I had the extra geek squad coverage or the part would be almost 500$ The water tasted like plastic for nearly six months. Tech replaced the water filter housing as it was defective. The doors are uneven - tech said this is normal as it’s my floor that’s uneven? The WiFi drops constantly making you go through an awful reconnect cycle. It doesn’t log back in on its own. Rather you have to restart the process again. The crushed ice jams constantly so stopped using it. It IS quiet though while running - looks nice and has a ton of room.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Beautiful inside and out. The sphere ice balls are super cool to have and make the fridge stand on from the rest at the same price point. Keeps everything at perfect temperature and i notice veggies and fruits def last longer than our old fridge. Happy with this purchase (:

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    LG Refriferator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he LG 27 cu. ft. Side-by-Side Refrigerator with Craft Ice is spacious, stylish, and has a great in-door ice dispenser. Users love the Craft Ice™ maker for fancy cocktails, but some report reliability issues with the ice maker. Consider the price and potential ice maker issues before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected ice makers are great front is clean looking

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Adds Flare and even conversation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great and fun addition to our kitchen. Installation was quick. The unit is a great focal point. The door and the ice is great and the craft ice is a crowd pleaser. The "Smart" tech is great once you enable the smartphone application.,

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Overall performance

    Rated 5 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say. Does what it should, looks great, and the craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent purchase! I love the craft ice cubes and how the temp stays steady through out. It has so very much organized storage!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It's quite, looks nice and the viewing panel from the door is helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Happy with our purchase so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for almost a month and are very happy with it. Plenty of space and love not having handles. We are just crossing our fingers that it last.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, especially my granddaughter she's to cu ny, she comes over and she knocks on the the door and says wake up friend I'm here..

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    OMG!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this refrigerator is super nice. The moment we seen it we knew what our next purchase was going to be. Looks great in our kitchen has plenty of storage and one of the best features is the round ice balls

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG products

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG products so far has performed up to my standards may be a little bit above. This refrigerator was my third LG product . I had a LG refrigerator previous French door before this one that last me 14 years and they decided to go back with the side-by-side and so far it has performed up to my standards the ice maker . Makes the ice balls and it also makes the regular ice. It has the knock glass tap on the glass and it lights up. Nice ice box Best Buy service with the delivery was good.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has a lot of room, I love the craft ice for my coffees.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this Fridge for almost 3 months now, and Love everything about it. Space, color, connectivity! Every appliance in my home is LG, love the ThinQ app. I can change the CD settings on the Fridge from the app. And love knocking to see in the glass door before opening.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Storage space

    Rated 5 out of 5 stars

    Gorgeous and spacious fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, design and space! An A+ for the ice in form of sphere’s!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge to purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with great capacity. Love the ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge Looks great works amazing, storage space is huge and super quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with this refrigerator until yesterday when the ice been for the craft ice cracked. But I ended up calling LG and they are sending me a new one so that is why I am reading this four stars. Other than that issue, the refrigerator is so quiet and we have had no problems. I love the knock knock light on the glass so you can see what's inside without opening the refrigerator. That is a neat add-on.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    An amazing purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent purchase, the sleekness and quality of the refrigerator makes it amazing in our home. And the craft ice is off the charts!!! Highly recommend buying it form Best Buy. The installation process was very smooth and nice!!

    I would recommend this to a friend