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Your price for this item is $1,799.99
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Customer reviews

Rating 4.6 out of 5 stars with 1257 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the spacious design, craft ice maker, and Instaview feature of the LG 27 Cu. Ft. Side-by-Side Smart Refrigerator. They appreciate the generous storage space, unique ice shapes, and the ability to see inside the refrigerator without opening it. While some customers miss having a deli drawer and handles, overall, they are pleased with the product's design, functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,257 reviews
  • Pros mentioned:
    Craft ice, Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected ice makers are great front is clean looking

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 3 out of 5 stars

    Looks nice but ICE Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New unit and the ice maker cannot keep up with usage of 2 adults, even when in "turbo mode". Worse, the turbo mode is not constant, you have to reset it every day. If not for craft ice we would be without ice at times. My old Kenmore never had these issues. The water pressure is fine, no filter installed and freezer is at 0 degrees (checked with thermometer). The LG website for "No Ice" was of no help and the link in that KB for "Not enough ice" is broken. EXTENSIVE web searches were of no help. There is not an optical sensor as many of the web searches have shown. There is instead a metal bar. I am uncertain of the default position because IT IS NOT DESCRIBED IN THE MANUAL. I have to assume it is correct as it still makes ice, but the bucket has not been able to fill in 3 days now. It has not even gotten close to full, but has run completely out multiple times. I wanted to try lowering the temp (as suggested in one LG KB) but the manual does not say even how to do this. IS IT TOO MUCH TO ASK FOR A MANUAL THAT IS SPECIFIC AND UP TO DATE WITH THE UNIT PURCHASED. I installed the ThinQ app and tried setting temp there. It pretends to do something but the temp never sets. Bought this unit because of craft ice and that is working at 6 per day. Only thing saving us. Also liked the look with the window. I had hoped the window would open, but I suspected not since they never show that in photos of this model. It seems other models allow the window to open. Knock for window light is a gimmick we will get little use from because you have to open entire door anyhow. I am not sure I would recommend this unit 3 days in. A basic and important function it does not seem to do well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the transparent door. The craft ice is very nice,the only downfall is how long it takes to make the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Overall performance

    Rated 5 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say. Does what it should, looks great, and the craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this Fridge for almost 3 months now, and Love everything about it. Space, color, connectivity! Every appliance in my home is LG, love the ThinQ app. I can change the CD settings on the Fridge from the app. And love knocking to see in the glass door before opening.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, super spacious, craft ice is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    My new refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance, perfect size for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    An amazing purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent purchase, the sleekness and quality of the refrigerator makes it amazing in our home. And the craft ice is off the charts!!! Highly recommend buying it form Best Buy. The installation process was very smooth and nice!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Happy with our purchase so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for almost a month and are very happy with it. Plenty of space and love not having handles. We are just crossing our fingers that it last.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is awesome, my kids love the knock door, I love the craft ice for my cocktails. It looks real elegant in our home, first thing our guest notice. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Storage space

    Rated 5 out of 5 stars

    Gorgeous and spacious fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, design and space! An A+ for the ice in form of sphere’s!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the options, particularly the round ice cubes it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Our Best Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and all the space in the refrigerator part and also in the freezer. Freezer makes things cold quickly. The round craft cubes are a lot of fun to use and last longer in drinks. The regular ice cubes are made in a timely manner and are plentiful. Lighted window was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Jenny Cubillaa

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fancy round maker Nice and elagant Fancy glass

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge Looks great works amazing, storage space is huge and super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and my family loves it. We enjoy seeing it everyday. And brings us lots of joy to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Turley fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. The ice and water taste much cleaner, it cools so much better and I love the craft ice. The knock door light is awesome especially at night.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 4 out of 5 stars

    Great addition to my LG ecosystem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator and so far its is amazing. The craft ice maker does take a little more time to make but a few weeks in, you will nice amount. Plus the InstaView helps a lot with my kids keeping the door closed, so they don't have to stand there with it open to figure out what they want. Excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Love my fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Beautiful , nice ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Overall performance

    Rated 5 out of 5 stars

    Man cave cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the craft ice. I love tapping on the door and being able to see inside

    I would recommend this to a friend