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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1290 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,290 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Happy with our purchase so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for almost a month and are very happy with it. Plenty of space and love not having handles. We are just crossing our fingers that it last.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this Fridge for almost 3 months now, and Love everything about it. Space, color, connectivity! Every appliance in my home is LG, love the ThinQ app. I can change the CD settings on the Fridge from the app. And love knocking to see in the glass door before opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been several months since our purchase. The delivery and setup were flawless and quick. No dings and they actually fixed a prior plumbing issue with my waterline. All of the features work as advertised. The system is very quiet and efficient. Well worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Storage space

    Rated 5 out of 5 stars

    Gorgeous and spacious fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, design and space! An A+ for the ice in form of sphere’s!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    The best fridge out right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great fridge that satisfies all my family’s need with amazing features. The Icemaker has been very useful for all our daily needs. The fridge is everything we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    An amazing purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent purchase, the sleekness and quality of the refrigerator makes it amazing in our home. And the craft ice is off the charts!!! Highly recommend buying it form Best Buy. The installation process was very smooth and nice!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the transparent door. The craft ice is very nice,the only downfall is how long it takes to make the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge Looks great works amazing, storage space is huge and super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Our Best Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and all the space in the refrigerator part and also in the freezer. Freezer makes things cold quickly. The round craft cubes are a lot of fun to use and last longer in drinks. The regular ice cubes are made in a timely manner and are plentiful. Lighted window was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design, Overall performance

    Rated 5 out of 5 stars

    Man cave cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the craft ice. I love tapping on the door and being able to see inside

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. I love that. It makes the craft ice three choices for ice is what sold me.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is awesome, my kids love the knock door, I love the craft ice for my cocktails. It looks real elegant in our home, first thing our guest notice. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome LG 27 cu ft Side by Side Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this LG 27 Cu ft side by side refrigerator because I like the LG brand reputation. I like the stainless steel color and it has a smart wi-fi. I also like the see through glass door, it makes easier checking what is inside. I love buying appliances at Best Buy. It's the BEST!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 4 out of 5 stars

    Great addition to my LG ecosystem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator and so far its is amazing. The craft ice maker does take a little more time to make but a few weeks in, you will nice amount. Plus the InstaView helps a lot with my kids keeping the door closed, so they don't have to stand there with it open to figure out what they want. Excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large storage area on both sides. Craft ice maker is awesome, works like a charm! It’s quiet too. Would give the fridge 5 stars but all of the “handles” on the drawers are on the bottom of the drawer fronts, and there’s drawers going all the way down to the bottom of the fridge. So you have to bend WAAAAY down to grab the drawer and pull it out. I’ve given up on that, so I just leave it slightly cracked open so I can just grab it and pull it open.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the craft ice. Very spacious refrigerator The black glass feature does not excite me. I don’t want anyone seeing inside the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Nice interior space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a month but great so far. Large capacity and love the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    My new refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance, perfect size for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Great selection craft ice frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is wonderful. We love the craft ice feature and the space inside. It looks as expected and quite sleek. Of note the installed dimensions is taller by 1/2 inch than described. We had to modify a cabinet to fit but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Turley fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. The ice and water taste much cleaner, it cools so much better and I love the craft ice. The knock door light is awesome especially at night.

    I would recommend this to a friend