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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1290 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,290 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product by LG.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, purchased two other brands in the past 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size, Storage space

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the layout ans size of this fridge. Looks great and is roomy.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Fridge for rental

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought fridge for a rental love the look and 2 ice-makers. The see through panel is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Craft Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable refrigerator with craft ice to replace my old, broken refrigerator. The LG has that, as well as regurlar ice. So far, this refrigerator and freezer are working great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    LG delivers once again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren’t asure about going away from the french door fidge but it was a great decision. Ice problems are behind us and the craft ice is a nice feature to have. Oh yeah and the double tap is also cool. The glass panel gets dirty kinda easy tho

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance, Size

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Perfect size for my kitchen. Love the round ice balls it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Love craft ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the craft ice. That is why we bought it but it just looks very high class. The freezer and refrigerator has enough space for a thanksgiving dinner and wine bottles standing up. Recommend it to others. The instaview is just that it is a view. The door does not open and we are ok with that.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Good ice maker. Good fit into allowed space.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Jenny Cubillaa

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fancy round maker Nice and elagant Fancy glass

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this fridge has been great. I love the craft ice option. Thats one of the biggest reasons that we purchased this. The fridge and freezer are very spacious. The only thing I don't like is the crushed ice through the door. It flies everywhere and makes a huge mess

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    love my craft ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect buy! The craft ice is perfect and lasts a while in your glass. The food stays cold in the fridge and in the freezer everything stays frozen. Have set at 37/0 And the window is great with knock knock! I can still write my grocery list by just knocking. It's very quiet sometimes you hear ice fall when the bucket is empty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The best refrigerator to buy from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest this fridge since its modern and comes with great function. I am happy with our purchase and it does the great job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator, with a couple small flaws

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old LG refrigerator from 2007 with this one in 2021. Great space! Fits three milk gallon bottles deep. The ice makers are awesome! Plenty of capacity. Its nice to be able to customize settings through the app. Just a couple things I dont like: 1) the shelves mostly cannot be adjusted, and there is no option for things like a deli drawer - the latter seems like a big missed opportunity for LG. 2) the bigger issue is that unlike our old LG, the bottom drawers can’t be pulled out without the doors ALL the way open, so if you have a wall on either side of the fridge, you won’t be able to access that bottom drawer at all without leaving the cover glass out.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Life is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose first time lg refrigerator and it’s so beautiful make good ice ball tooli

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Love my fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Beautiful , nice ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the craft ice. My kids love knocking on the door. Even with the door they still manage to open the door about a million times a day. I do like that it beeps my kids when they have been in the fridge for too long instead of me telling them to close it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great despite a couple nitpicky things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. My old fridge was causing stress and sucking money, and the LG is cold, beautiful and roomier even with the same dimensions as my old one. It’s sensitive through. One extra degree will frost up the freezer glass, but it magically defrosts itself. I’m a bit sad it doesn’t have a cheese/tortilla/meat drawer in the middle—you have to buy organizer containers as the shelves are cavernous. We don’t really use the knock knock feature lol. Overall I am thankful for my new fridge and hope it lasts a long time without incident as apparently the repair guys in smaller towns don’t know how to work on LGs (not that they were good at fixing my Whirlpool!).

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Refrigerator! It’s very spacious, has crushed, regular and craft ice, the machine is very quiet. The instaview is a cool option to use to not have to open your door and let the cold air out.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Great fridge. Keeps food fresh!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. It has plenty of space for our food now. The ice cube balls are fun to make. Our old fridge wouldn't keep our food fresh. This fridge keeps the temperature more steady.

    I would recommend this to a friend