Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Last Minute Deal
Your price for this item is $1,799.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1258 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the spacious design, craft ice maker, and Instaview feature of the LG 27 Cu. Ft. Side-by-Side Smart Refrigerator. They appreciate the generous storage space, unique ice shapes, and the ability to see inside the refrigerator without opening it. While some customers miss having a deli drawer and handles, overall, they are pleased with the product's design, functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,258 reviews
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Nice and spacious.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality refrigerator. Had it a year now and no issues to report. Plenty of room. Live the craft ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Refrigerator

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this LG refrigerator. Excellent performance, on-time delivery, and professional installation. Everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price. Lot of space. And great features. I thought the price of this compared to similar brands was much bettervand bigger capacity and more options

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the see thru glass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this refrigerator begining of May 2023. So far it has been good. I like the see thru glass. I just knock knock and see what I have behind the glass door which helps limit opening the door and lost all the cold air. The inside is huge but I wish they could have one more comparment on the right door. So far so good. I have always been a Whirlpool customer until the last Whirpool Gold series (refrigerator compressor failed x2 just after a few years, the washing machine failed after a few years) didn't hold up the quality. This is the 1st time I purchased LG based on friends recomendations. I hope this will last me a good long time. I rated the Quality Good because I only had it for a month.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Craft ice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty and working well. Craft ice is the best! Didn’t know how much I would enjoy the see through function. Hoping the ice maker doesn’t break down in a few months as others have written about as I have hard water here

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Great upgrade from smaller fridge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the new fridge, the Craft Ice is a hit. Love the extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love my LG Refrigerator

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek, smooth and versatile look is amazing. The coldest and absolute best self cleaning refrigerator. I thoroughly enjoy the craft ice maker as it goes well with my nightcaps.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Great Refrigerator at a great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator. The sleek look, the partial glass door, no handles, which I prefer, and plenty of space. Can’t go wrong for the price either. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Happy so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge, it keeps perfect temperature lots of room inside the  refrigerator, love the craft ice cube maker

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that fits into out kitchen perfectly. We love the ice maker and being able to see inside though the window is a very cool feature.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it has been a little over a month since I purchased this refrigrator and so far so good. I'm very happy with it. The only, somewhat negative comment I would make is that "Craft Ice" aren't perfect spheres-which they imply. The "Craft Ice" has a small section at the top cut off. If this is extremely important to you, then take note. However, I really don't care. The refrigerator looks good, produces plenty of ice, and has a lot of room for food storage.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my1st LG refrigerator . It is nice design , working well so far .

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Love the extras

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with The LG Side by Side. All the features that I thought were a bit "gimicky" are what I have fallen in love with. The Instaview proves to be quite handy and the Craft Ice is wonderful. The cubes last long and area a big hit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation problem

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our fridge delivered today and the crew that delivered the fridge was not give us a full service, they did not installed the water line and they did not bring the water line kit that included in the order instead they told us to call a plumber to install the water line without give us a reason why they cannot install it. Also the crew put the fridge door lining to the cabinet because they have to take it a part when they bring it in and the feezer door fell on the floor seems like it’s fine but hope is nothing broken, I tried to call customer service also not helping at all, so we came to the store in Poughkeepsie we spoke to Alex and Zahne about what happened they right away taking care of us and helped us to reschedule for the installation, Alex and Zahne they both very knowledgeable and explained to us that we might need extra service for the installation, they made everything very clear and explained to us so patienly. Thank you for Alex and Zahne for helped us. They deserve raised.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great. The ice balls are a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing! The craft ice feature is great for drinks, and the smart controls make it easy to adjust settings. It has plenty of space and keeps everything cool. The black stainless steel finish looks beautiful and doesn’t show fingerprints. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful in my kitchen. Well organized, and the knock on glass door is great! Keeps us from opening and closing the fridge. Very roomy on both sides. The artisan ice is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Buy it you wont regret it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator very luxurious has that 4 door look but the simple of a 2 door refrigerator. Would highly recommend to anyone. The sphere ice is great with orange juice and ice coffee

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 4 out of 5 stars

    Great fridge good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so far! Easy to use...we love the having the craft ice a available for entertaining and the fridge holds so much!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Check for leaks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking refrigerator with some cool features. Why it has 4 stars instead of 5 is after installation the line to the ice maker was leaking, After 2 visits from the plumber they noticed the line was not symmetrical causing the line to leak when it was filling up the ice maker. Due to a leak from our old refrigerator we purchased a water detector! So happy we did.. we were able to be notified of the leak in a few hours .. not a few weeks when water would have been coming up from our floors.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Well hello there. We want to thank you for taking the time to communicate with LG about your experience. Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need assistance with your LG Refrigerator please don't hesitate to send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info and we'll be happy to assist you. `Jai. LG