Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1290 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,290 reviews
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Ubit as described

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has nice features and connectivity ability through the app to keep you updated on the status of the the appliance. Craft ice is nice as well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Spacious with sleek, modern stainless design. Very quiet. Perfect for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks very modern with lots of storage space. Great price and function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fidge, makes great sphere ice, and huge overall fridge capacity. Freezer could be a little bigger. Biggest con is the regular ice maker cannot keep up with my families needs, and we are constantly running out as it is on the door and has a small capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works as it should. The only complaints I have is that my refrigerator had a few dents upon arrival and I wish the part where you can view your drinks, would open but other than that, I see no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Good Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect fridge. We have been using since 8/4/2022, and so far, so good. We like to way it looks as well. Craft ice is a big plus!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the round ice maker balls it makes. Keeps you from using the ice maker. I do not really use glass door as much.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Sr. Program Manager

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to BUY this fridge. You cant beat the value at this price. Very quality built too. It absolutely is the Best unit ever. I bought it for work because i can see inside without openning to know if i need to restock sodas or snacks. I also bought it because it had a secondary ice machine in addition to a large door ice maker. Everyone loves the craft ice which is a big hit too. Note craft ice is the round ice that bar tenders use in fancy drinks. If you are interested please measure your door ways as it requires a 36" clearance.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I was hesitant on getting this LG because of all the negative reviews on YouTube but it’s been good so far. I think it’s really a French door refrigerator issue . The side by sides is the way to go. More features, more issues you know. The kids love the craft ice. We got the black stainless steel and it looks stunning with the glass window. I mean it’s only been 2 months so hahaha ! We got it on sale for $1699 ( price match with Total Tech).

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Awesome fridge!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i dont love that the knock viewing window doesnt open but other than that this is an awesome fridge! The inside kayout is a bit different than most refrigerators but i really like it. The dual ice system is absolutely amazing. Total game changer! I do 3 balls at a time so theyre nearly crystal clear. Lots of space in the refrigerator and i would definitely recommend this to a friend! I also get lots of comments about how nice it is.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Smart refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! What I like the most is the “Craft Ice” icemaker, which produces perfectly round ice and the “instaView door-in-door” glass window that allows you to see what is inside the fridge by knocking twice on it. One thing this refrigerator lacks is a Meat/Deli bin where to place small items such as butter, deli meat, cheese slices, hotdogs etc.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    See thru door

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Love the see thru door can see what’s inside without opening the door. Very quiet. Very roomy inside. Highly recommend this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Attractive appliance, does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG side by side

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed a few months ago. Works great. no issues so far. Wish the ice balls were more of a ball. hard not to have the bottom of the calls not flat or have a portion missing, not terrible but just annoying for my OCD lol One other thing I will say is the shelving scratches very easily. Also not a problem really but the glass door is hard to keep clean since there are not regular handles everyone closes the doors on the side and leaves finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great over all

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far, cooks great, a little compact. The freezer door can easily stay open so ensure you close it!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Good refrigerator!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues and look great too! Make large round ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lg fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge and good space and very quiet engine

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    LG It's one of the best products out there in my o

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice. It holds everything that we need two ice makers.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Best Buy ever LG

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Does a great job and works amazingly. Best one I have bought and used yet. Great system. Ice maker for craft ice is a plus. Must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to use more storage to use and i love the ice maker

    I would recommend this to a friend