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Customer reviews

Rating 4.6 out of 5 stars with 1301 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,301 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    See thru door

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Love the see thru door can see what’s inside without opening the door. Very quiet. Very roomy inside. Highly recommend this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks very modern with lots of storage space. Great price and function.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i dont love that the knock viewing window doesnt open but other than that this is an awesome fridge! The inside kayout is a bit different than most refrigerators but i really like it. The dual ice system is absolutely amazing. Total game changer! I do 3 balls at a time so theyre nearly crystal clear. Lots of space in the refrigerator and i would definitely recommend this to a friend! I also get lots of comments about how nice it is.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. I really enjoy the cocktail ice part of it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Side by Side Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage even with big bowls for the sour dough. Love this refrigerator!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 3 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works well, however the space in the freezer is on the smaller side for my experience. The glass panel to tap on doesn't always respond but does work with a few tries. I love the ice spheres it creates, and the style of the fridge is very modern.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, NicolasF. Thank you for sharing your experience with us. We understand your inquiry regarding the freezer capacity and the InstaView glass panel responsiveness on your LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice. Your feedback is important, and we'd like to assist you further. To ensure the glass panel responds correctly, we recommend tapping firmly in the center of the glass to trigger the sensor effectively.
      https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-stainless-steel/JJ8VPZS938
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Great Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, not only the it changes the kitchen to a very stylish area but the freezer not at the bottom saves my wife and I from constantly bending down. The Craft ice feather is great for drink one of the large ice balls last a very long time. Great for parties. I would recommend this unit!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very good functionality, working very well

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Best Buy ever LG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Does a great job and works amazingly. Best one I have bought and used yet. Great system. Ice maker for craft ice is a plus. Must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Smart refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! What I like the most is the “Craft Ice” icemaker, which produces perfectly round ice and the “instaView door-in-door” glass window that allows you to see what is inside the fridge by knocking twice on it. One thing this refrigerator lacks is a Meat/Deli bin where to place small items such as butter, deli meat, cheese slices, hotdogs etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG side by side

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed a few months ago. Works great. no issues so far. Wish the ice balls were more of a ball. hard not to have the bottom of the calls not flat or have a portion missing, not terrible but just annoying for my OCD lol One other thing I will say is the shelving scratches very easily. Also not a problem really but the glass door is hard to keep clean since there are not regular handles everyone closes the doors on the side and leaves finger prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fidge, makes great sphere ice, and huge overall fridge capacity. Freezer could be a little bigger. Biggest con is the regular ice maker cannot keep up with my families needs, and we are constantly running out as it is on the door and has a small capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Looks great in our kitchen and has Much more volume than what we had. Craft ice is awesome. Delivery from geek squad was great

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Right choice for us !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first looked at a smaller cheaper Refrigerator. But decided for $ 300.00 more this was the one for us. The fridge and freezer is much deeper, and we can get his hospital mug under the ice machine. Too a minute to get used to the chrome and black combo, but the stove is black and the dishwasher is chrome, so it really works for us. They also have a ice maker inside the freezer that make round ice cubes, great to put in drinks on the rocks or the travel mugs. Also kinda of cool is that there are no door handles : )

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Good refrigerator!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues and look great too! Make large round ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    LG It's one of the best products out there in my o

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice. It holds everything that we need two ice makers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Instaview side by side Lg Fridge w/ craft ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this fridge. The instaview door does not open but there is a lot of room in the fridge. Make sure that the doors do not hit walls, preventing the inside freezer or fridge bins from opening.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Attractive appliance, does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge and good space and very quiet engine

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Functional and esthetically pleasing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with our purchase. Best Buy white glove delivery was hassle free. Our new fridge is functional, meets our every need and is esthetically pleasing as well.

    I would recommend this to a friend