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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1289 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,289 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We love our LG. It’s stylish and we get a lot of compliments

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice we are very happy with the purchase!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Highly recommend this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was replacing a Samsung a cost me a mini fortune!!! it is indeed a superior product and offers the opportunity to have round cubes for my bourbon and whiskey. Highly recommend it. Thus far has been problem free. Surprising amount of storage capacity as the interior space is carved out smartly.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Side by Side that rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator love the craft ice. This is an extremely well-made side-by-side at least from my short-term experience with it. Hope it lasts for years and years.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Less Bending

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have a French door refrigerator that has a bottom freezer and my complaint was I bend down too long many times when I’m searching for something and sometimes I get lazy looking for something in the freezer because I don’t feel like bending down. This refrigerator right here is better for me because I don’t have to bend down as much and the nice look and the craft ice is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I always like LG, this practically model is beautiful and reliable that’s all matters.Thanks LG for great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price discrepancy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except the refrigerator was $1549 online but was charged $1599.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    LG - Smart Refrig w/Craft Ice Stainless Steel

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator - had it a year. Perfect for a small kitchen, tap the glass to see what's in it and list items need for your shopping list!!! Waiting for service tech to check on the "craft ice maker" - being a member of the "Geek Squad Service" is worth our time and costs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute love this fridge. The gentleman that installed it was really terrific and personable. We have purchased numerous items from Best Buy and so far we have no complaints. LG is the only brand we buy from now on. Have the Range as well and runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and so roomy, very efficient with energy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice machine works and it is wonderful. You do want to save ice in the bottom tray as the ice machine does not have a large internal capacity. Everything else is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    LG has a nice large storage refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size storage. But we thought we purchased the door indoor. Because there were no demos in the store, we apparently ordered the wrong door. The storage bins are a good size in the refridgerator side and are a good addition to the freezer. We also like the double ice cube makers. The round cubes are great for drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Recommended for all

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge to add to kitchen elegance. Love the craft ice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Our LG refrigerator met our expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space inside our new LG frige is exactly what we needed the shelves and vegetable bins are quite roomy. The freezer area has plenty of shelves for all our frozen foods. Great price for an awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A New Modern Look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator! Love the knock , knock door so you can see inside and the ultra violet light on the water dispenser is a great feature . The craft ice maker works great . It gives a great modern look to your kitchen . This LG fridge is a winner .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG for the Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, beautiful design, great performance. Definitely a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Side by side fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Love the BIG ice cubes. All is as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great delivery from the Best Buy team

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge for the Value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. Craft ice is slower but you don’t frequently use it as fast as it creates so it stacks up over time, size to value is really good, make sure you measure well for how it fits I got a bit too big for my space but it still is great having such a large fridge we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. It holds alot of things and it keeps vegetables/produce nice and fresh. The freezer is also amazing. I'm glad I purchased this item.

    I would recommend this to a friend