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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1259 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the spacious design, craft ice maker, and Instaview feature of the LG 27 Cu. Ft. Side-by-Side Smart Refrigerator. They appreciate the generous storage space, unique ice shapes, and the ability to see inside the refrigerator without opening it. While some customers miss having a deli drawer and handles, overall, they are pleased with the product's design, functionality, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,259 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far lots of room , more then we had in our old fridge . The only kinda of bad thing is the ice despenser can be a little bit messy with some ice ending up on the floor when using the crushed ice setting . But this fridge has it all ,lots of space and makes plenty of ice both regular ice and craft ice . I would highly recommend this fridge and the install by Bestbuy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price discrepancy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except the refrigerator was $1549 online but was charged $1599.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute love this fridge. The gentleman that installed it was really terrific and personable. We have purchased numerous items from Best Buy and so far we have no complaints. LG is the only brand we buy from now on. Have the Range as well and runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 3 out of 5 stars

    LG Side by Side Smart Refrigerator w/craft ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t make enough ice for more than 2 people in the home using it consistently. Runs out fairly quickly and takes too long for ice to reproduce. Love the craft ice feature as and the tap to see feature from outside, but would probably choose another LG refrigerator that accommodates more ice next time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A New Modern Look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator! Love the knock , knock door so you can see inside and the ultra violet light on the water dispenser is a great feature . The craft ice maker works great . It gives a great modern look to your kitchen . This LG fridge is a winner .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice and has good space, It was delivered in good condition

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Less Bending

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have a French door refrigerator that has a bottom freezer and my complaint was I bend down too long many times when I’m searching for something and sometimes I get lazy looking for something in the freezer because I don’t feel like bending down. This refrigerator right here is better for me because I don’t have to bend down as much and the nice look and the craft ice is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    LG has a nice large storage refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size storage. But we thought we purchased the door indoor. Because there were no demos in the store, we apparently ordered the wrong door. The storage bins are a good size in the refridgerator side and are a good addition to the freezer. We also like the double ice cube makers. The round cubes are great for drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator came in good condition and delivery also was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from start to finish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly what we were looking for. Sales staff was extremely knowledgeable and helpful! Delivery went smooth and the staff was helpful and treated our home like it was their own

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Recommended for all

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge to add to kitchen elegance. Love the craft ice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge for the Value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. Craft ice is slower but you don’t frequently use it as fast as it creates so it stacks up over time, size to value is really good, make sure you measure well for how it fits I got a bit too big for my space but it still is great having such a large fridge we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    LG for the Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, beautiful design, great performance. Definitely a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not just a looker!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, lots of space and I like that we can see what is in the refrigerator without actually having to open it (helps with kids and husbands).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, so far it runs great! Very attractive and noticeable when people come over . At first I was reluctant to buy because I had friends that owned an LG and had so many issuesbut that was 8 years ago. I figured LG may have improved since then. Glad I bought this

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Refrigerator Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product plus the service and attention at Best Buy was amazing. Love the Craft Ice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it very excellent product i love all the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It’s quiet and we love the round ice for drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This side by side has made my life so much easier by helping keep freezer organized & still allowing enough fridge space for everything I need. The look of the fridge gets compliments from anyone who sees it & the double tap feature to light up & take a peek from the outside is an extra bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge - perfect size - love the design and

    I would recommend this to a friend