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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1289 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,289 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Storage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just received our fridge this morning and I could not be happier! This fridge has so much space for storage and holds condiments galore! I love the double storage in the bottom bins of the fridge and freezer. It looks so great in my kitchen. What a timeless piece!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, since I bought it has been working great

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Happy with this refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks perfect in my kitchen. Ice maker works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice and has good space, It was delivered in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart fridge with ice craft is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new fridge. LG has out done themselves with this one. Opening and closing the fridge was getting to be a little annoying. However, the knock feature allows me to see inside before opening. it's just perfect. Way to go LG.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m in love with this refrigerator. You knock from the outside and are able to see whats inside without opening it. Also water dispenser is great and stays clean, the fridge makes ice balls in the inside which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek fridge with 2 different ice makers built in.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our french door refrigerator went out so we decided to try this instead. We love the amount of space there is inside compared to the french door layout. We can finally fit tall items comfortably throughout the refrigerator. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Refrigerator Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product plus the service and attention at Best Buy was amazing. Love the Craft Ice!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Storage space

    Rated 5 out of 5 stars

    Stylish and good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Pretty big space. Craft Ice for drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Size

    Rated 4 out of 5 stars

    RLG refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its big, useful if you have partied. I am impressed on the Ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator has been great! I purchased for my parents and they love it. They replaced an old LG model and the see through door with the light is great!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Craft ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is working well, love the craft ice!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. It’s so nice and spacious. I’ve machine and water is what was important for me. I highly recommend. Set up and haul away made this a easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It’s quiet and we love the round ice for drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Great Refrigerator the two ice makers are great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    BostonTennisPlayer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Model LRSO2706D got on July 2, 2022, drove home this refrigerator on my pickup truck. It's working great- no issue, the door were not lineup evenly, the door bins & glasses shelf(s) not adjustable for small or large nor tall items. Missing accessories from inside the refrigerator at BestBuy. Totaltech not knowledgeable from hotline, must remove both doors, there are electrical & electronics box of circuits boards on top of refrigerator- several connections, water lines. The manual not well draft English instructions. The craft IceMaker missing accessories.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 4 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freeze small area to small fridge area very big and spacious

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    We’re Content

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the fridge but a couple foolish designs holds back that 5th star. Top on the list - why are the pullout drawer handles at the very bottom? My bad back thinks about your hack engineering team that thought it was a good idea to make people touch their tows to open a drawer. Love the craft cubes though..(must have been a different project team).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it very excellent product i love all the way

    I would recommend this to a friend