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Customer reviews

Rating 4.6 out of 5 stars with 1301 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,301 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great/beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this so far! Love the craft ice! Don’t really care for the see thru section but my daughter loves it and it looks great. Only thing missing is the long/thin deli drawer, but knew that going in. Space is perfect for me! Just need to know to open doors all the way to open the drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my home, the craft ice is amazing! I would definitely recommend this item… Make sure you don’t tell your family about the craft ice, because that is all they will want when they visit…lol Happy Holidays

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    LG REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Looking Refrigerator and love the Craft Ice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator has been great! I purchased for my parents and they love it. They replaced an old LG model and the see through door with the light is great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 4 out of 5 stars

    Great refrigerator chose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with good looking design. Practical, lots of storage spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Recommend!!! A++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. It’s so nice and spacious. I’ve machine and water is what was important for me. I highly recommend. Set up and haul away made this a easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator it has large storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very nice and has good space, It was delivered in good condition

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG Refrigerator Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product plus the service and attention at Best Buy was amazing. Love the Craft Ice!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    The craft ice makes the difference.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, looks awesome. Choose this one instead of Samsung's model, only because of the reviews about Samsung's Cust Service. Glad I did, I enjoy the craft ice feature, and the fridge looks so lovely. The only downside... It does not have a deli drawer, I miss my old deli drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Water dispenser needs some modifications.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the craft Ice, but the regular ice dispenser isn't great. Ice seems to go everywhere. A better drip catch would be good. water seems to drip out too. Don't really use the knock on door but might be nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont waste money on finger print proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside ice maker to get the big balls of ice...you have to pull the tray out to get the balls and if you forget to push the tray all the way back in the balls will fall behind the tray and even though I added fingerprint proof protection it's still gets fingerprints on it

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    New icer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the craft ice.. The shelves are not adjustable that's not a good thing.. The light on the water dispenser is kind of annoying.. Seems like my food is lasting longer than in my previous unit..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT'S A BUCKET, NOT A DRAWER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new LG Refrigerator! Please be aware, the craft ice bucket is NOT A DRAWER! There is nothing stopping the bucket from falling out when you access it to get ice. Within the first week of owning our new refrigerator, a guest pulled on the bucket, thinking it was a drawer. The whole bucket fell, full of ice, and landed on the glass shelf below shattering it. It was embarrasing for them and us. Best Buy is replacing the shelf free of charge with our protection plan but it has been an hour on the phone getting that item ordered. The rest of the refrigerator/freezer is awesome and we are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, since I bought it has been working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice machine works and it is wonderful. You do want to save ice in the bottom tray as the ice machine does not have a large internal capacity. Everything else is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best refrigerator for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge! We bought it on open box and it just has a small dent in the front. The shelving is deep in both the refrigerator and freezer- it fits food from a Sam’s club trip for sure! The cocktail ice is just bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, nice new look and display, easy to adjust settings to whatever you need. Only had for a month, but all is good. The negative reviews about the ice maker and water dispense...ignore, those ones just need to stick to the old style they are used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It’s quiet and we love the round ice for drinks.

    I would recommend this to a friend