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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1289 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,289 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great/beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this so far! Love the craft ice! Don’t really care for the see thru section but my daughter loves it and it looks great. Only thing missing is the long/thin deli drawer, but knew that going in. Space is perfect for me! Just need to know to open doors all the way to open the drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Water dispenser needs some modifications.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the craft Ice, but the regular ice dispenser isn't great. Ice seems to go everywhere. A better drip catch would be good. water seems to drip out too. Don't really use the knock on door but might be nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians came on time, delivered and installed the appliance, and left. It was as seamless as that.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my home, the craft ice is amazing! I would definitely recommend this item… Make sure you don’t tell your family about the craft ice, because that is all they will want when they visit…lol Happy Holidays

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    LG REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Looking Refrigerator and love the Craft Ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Everything works perfectly. I will continue recommending Best Buy outlet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the knock knock window would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    New icer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the craft ice.. The shelves are not adjustable that's not a good thing.. The light on the water dispenser is kind of annoying.. Seems like my food is lasting longer than in my previous unit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG we have gotten with this design. Love the glass door to see what’s inside for a quick glance. It’s a good size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT'S A BUCKET, NOT A DRAWER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new LG Refrigerator! Please be aware, the craft ice bucket is NOT A DRAWER! There is nothing stopping the bucket from falling out when you access it to get ice. Within the first week of owning our new refrigerator, a guest pulled on the bucket, thinking it was a drawer. The whole bucket fell, full of ice, and landed on the glass shelf below shattering it. It was embarrasing for them and us. Best Buy is replacing the shelf free of charge with our protection plan but it has been an hour on the phone getting that item ordered. The rest of the refrigerator/freezer is awesome and we are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 4 out of 5 stars

    Great refrigerator chose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with good looking design. Practical, lots of storage spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge got cold really quick which was good because I had food that needed to be in the frídge asap.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    LG fridge FTW

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and spacious. The best side by side fridge on the market imo

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    The craft ice makes the difference.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, looks awesome. Choose this one instead of Samsung's model, only because of the reviews about Samsung's Cust Service. Glad I did, I enjoy the craft ice feature, and the fridge looks so lovely. The only downside... It does not have a deli drawer, I miss my old deli drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really satisfied with my new refrigerator and the price was good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont waste money on finger print proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside ice maker to get the big balls of ice...you have to pull the tray out to get the balls and if you forget to push the tray all the way back in the balls will fall behind the tray and even though I added fingerprint proof protection it's still gets fingerprints on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish refrigerator with a good prize! Highly recommend this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    We get lots of compliments on this!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge we have ever owned. It is outside in a covered patio, and has held up great for years. We love the looks and the features!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best refrigerator for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge! We bought it on open box and it just has a small dent in the front. The shelving is deep in both the refrigerator and freezer- it fits food from a Sam’s club trip for sure! The cocktail ice is just bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year late and we are still happy with this purchase, oh and the craft ice, we love it.

    I would recommend this to a friend