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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1289 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,289 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, nice new look and display, easy to adjust settings to whatever you need. Only had for a month, but all is good. The negative reviews about the ice maker and water dispense...ignore, those ones just need to stick to the old style they are used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’re happy with it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fine after all the years. Once the ice make clogged. Was easy fix

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG is the best!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG fridge! We replaced a Samsung that we had and couldn’t be happier! The Samsung is a great product but lacks on certain things like the ice maker. This unit not only dispenses cube ice but also makes cocktail ice(craft ice) balls which are a huge plus for us!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best.Fridge.Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a french door style fridge back to a side-by-side was the best ever. The freezer is so much larger than our old drawer style french door, and we can find what we have. The Craft Ice is the best, and the instaview door is a fun party trick. LOVE THIS FRIDGE!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot more spacious than I thought. Once you download the app, its a lot easier to maintain, everything is nice and cold and has kept my food fresh a lot longer. I do recommend, and please consider the inurance as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little early to rate this product, but for the short time we have used it we are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that we can see whats in the frig without opening it. We also like love the big golf size ice its capable of making! I wish the freezer part was a little bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Innovative & practical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size frige for us. Cool smart features that can be monitored through LG App. Wifey loves the craft ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Best decision!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this fridge in a discounted limited time and since its LG and side by side, that makes it a perfect fridge for my house. It has lotf of storage for literally every food size! Love the different style if ice making :)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent looks and very practical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, and very practical for it can easily accommodate several tall containers (like gallon milk...) unlike most french door refrigerators with bottom freezer. And its design still gives 4 door french style look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Four serious issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last LG lasted 12 years, and we only changed it because the freezer seals were worn out, freezing our produce. I expect similar longevity from this, but it is not without issues: 1) extremely flimsy plastic shelves and drawers without any stoppers. We already had a breakage when the ice drawer fell on a lower shelf. 2) The ice-maker is very, very loud as when the ice falls a long distance into the thin drawer, it's like someone is playing the Taiko drums in the fridge. It wakes us up on the second floor! 3) The see-through door is not dark enough. The contents of the fridge can be seen in regular light. 4) The replacement filter prices continue to be outrageous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe I had a dream about this product and I was like wow I love it the first night I was like up and down looking at how beautiful my new product was I am in love with the way it looks and works

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Exceptional produc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional product! Loving the quality and the design of the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best craft ice maker ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craft ice is excellent. We use it more than the crushed ice. See through window is nice to see without opening door. Delivery went well. They even moved my old refrigerator to the garage for me.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Pretty good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first unit bc of internal damage. Easy process. Working great so far. Sometimes the icemaker gets hung up and you have to manually loosen the ice inside. The craft ice maker is a nice extra. Bummed the instaview does not have an extra door to open just that panel. It's only knock to view. Overall working well and very sexy unit.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A welcome addition to our kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access and easy to see the refrigerator’s contents. Stylish looks and interesting ice choices. One of the best feature is that you don’t have to blindly search deep drawers since more storage is at eye level.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy Costumer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator, I was so happy that it fit perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger Newer Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fridge for about a month now. Love the craft ice dispenser. The see through door is fun so I can see what snacks I am running out of. Would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best delivery crew ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered the fridge were very professional. I have a tight house and the way they got it in place was amazing. The fridge works very amazing and the features are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome! Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure purchasing a side by side refrigerator. I sure do love it! We especially live the dual ice maker and the thinq app! Really great product at a reasonable price.

    I would recommend this to a friend