Customer Ratings & Reviews
- Model:
- LRSOS2706S
- |
- SKU:
- 6468484
Customer reviews
Rating 4.6 out of 5 stars with 1301 reviews
(1,301 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Lg insta view
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I'm in love with this refrigerator!! I love just walking by to tap it to get a look inside. The insta view is great. It has all the extras that you will love
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 2 out of 5 stars
Do not buy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't blame the store for this, but when I received the fridge and plugged it in there was a beeping that was coming from the fridge every 30 seconds or so. I checked the booklet and it said that it may either be the temperature alert, or that the doors were not closed all the way. After making sure both doors were closed adequately and waiting for most of the day for the temperature to come to setting it still was beeping. We contacted customer service. They sent someone out. They said that we couldn't get it fixed and needed a replacement fridge. When I called LG to get this done after only having the fridge for 3 days, they said that it couldn't be replaced. That we needed to contact the store and have them take care of it. So my husband unplugged the sensor that was causing the beeping and now we don't hear the sound anymore. Will not buy this brand again though.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Trish. Thank you for sharing your experience with us. We understand your concern about dealing with the constant beeping from your LG Refrigerator (LRSOS2706S) model, especially so soon after receiving it. We strive to provide high-quality products that exceed our customer's needs and expectations.
The beeping you were hearing is typically related to either the door sensors or a temperature issue. We’re glad to hear you were able to address the sound by unplugging the sensor, but we recognize that this should not have been necessary, especially with such a new unit. It’s also concerning that you were told to go through the store instead of receiving direct support from LG.
We want to make this right for you. While you’ve taken steps to stop the beeping, if the fridge is still not functioning properly or if you feel the appliance isn’t meeting your expectations, please reach out to us directly via social media @LGUSSupport. We’ll work with you to ensure that the issue is fully addressed and explore options to resolve the situation.
We truly appreciate your feedback and want to make sure you have the best possible experience with your LG products moving forward. ^Juvy
Rated 5 out of 5 stars
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge got cold really quick which was good because I had food that needed to be in the frídge asap.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a refrigerator with the capacity to hold large pans of food. This fits everything perfectly. It's sleek profile fits in my kitchen perfectly and has a modern flair.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Love the door window. Craft ice maker is fun. Water and ice dispenser works well. Happy with the purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Buy! ❤️
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It works beautifully and the ice dispenser and water are Awsome with different ice sizes.
I would recommend this to a friend Rated 5 out of 5 stars
Love this purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I love the craft ice maker. So happy with the purchase!. I wish I can give it 6 stars!
I would recommend this to a friend- Pros mentioned:Design
Rated 2 out of 5 stars
Read the reviews and pick something else!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it's a decent refrigerator; however, it's not worth the price tag. We have nothing but issues with *BOTH* ice departments- they stop working a couple times a week. The large ball ice makes a super loud knocking noise that is unbelievably loud and if we have company, we have to explain what the obnoxious noise is! The freezer really does not hold much in retrospect and the refrigerator part is pretty large in itself. I will say, having younger children and a father with Alzheimer's it's nice to have the knocking glass part because instead of opening the door multiple times and standing there to look for a drink, they can just knock and view what they may want first. The other major issue is the water dispenser on the outside leaks all the time. Not only am I always cleaning it but even if I leave something inside the "shelf" unit under it, it just also fills with water and will run down the fridge causing streaks. I guess to some these may be minor issues but to myself and the price we paid it's really annoying that it's not even a year old and we have these issues.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Side by Side Craft Ice Instaview Refrigerator. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
- Pros mentioned:Craft ice
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Lots of room in both refrigerator and freezer. Love the additional ice maker.
I would recommend this to a friend - Pros mentioned:Design
Rated 2 out of 5 stars
Craft Ice quits after a year! Look it up.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, water and standard ice dispenser work well. but wish I would have researched their Craft Ice problems before I bought. I can't help but think the reviews here are filtered. Check Reddit and you will find TONS of people complaining about the Craft Ice maker breaking or quitting after a year or so like clockwork. (Just after the weak 1 year warranty too, imagine that!) Its about a $300 replacement. So expect to replace your craft ice maker entirely every year or so for a few hundred dollars if you want to keep the feature. And a 1 yr. warranty?! RED FLAG if the manufacturer only wants to stand behind their product for 1 YEAR ON THE PARTS THAT ARE MOST LIKELY TO BREAK!! The joke of a warranty is telling. Unless you expect a fridge to only last as advertised for a year, thats as long as LG will stand behind it (for the parts that actually fail). Won't make the mistake of buying an LG fridge again. Their brand does not stand for quality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, Jacob! We make sure to consistently meet the expectations of our customers, and your review is extremely valuable to us and will not go unnoticed. Please provide your thoughts and suggestions on our LG feedback page as well, at https://www.lg.com/us/support/feedback, so that our specialist teams make vast product improvements. ~Rita
- Pros mentioned:Storage space
Rated 5 out of 5 stars
Great freezer/fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really nice refrigerator. That is roomy and the freezer makes great craft ice. The stainless steel can get a little smudgy and you have to use a separate glass cleaner for the front of the see-through panel.
I would recommend this to a friend - Pros mentioned:Craft ice
Rated 5 out of 5 stars
Really nice fridge with a lot of features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fridge. Lots of room. There is so much storage just in the doors. Everyone loves the craft ice. I like all of the features. You can push a button & make more ice if you need more at a certain time.
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
great fridge to have!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love our fridge.. the app for it is great, i can control all the features using my phone. the quality and designs are all on point!!
I would recommend this to a friend Rated 5 out of 5 stars
HQ Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, the water fountain works super smoothly! The temperature of the fridge kept the food fresh and cold when we take out. I love how the alarm sets if we leave the fridge open for too long we can immediately shut when we hear it. Overall this fridge is a 5 star review!
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a wonderful refrigerator nice. to keep your food organized and the ball ice maker is awesome
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
AI refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just fit perfectly and gives smart modern looks.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy Return customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an excellent experience with the sales manager at the appliance department from start to finish. We are very happy with our purchase.
I would recommend this to a friend - Pros mentioned:Craft ice
Rated 4 out of 5 stars
Great fridge good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been great so far! Easy to use...we love the having the craft ice a available for entertaining and the fridge holds so much!
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator I've own so far. Makes craft ice with keeps my drinks cold for hrs. Definitely would recommend. The smart view feature is amazing.
I would recommend this to a friendRated 4 out of 5 stars
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freeze small area to small fridge area very big and spacious
I would recommend this to a friend
























