Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Angle. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Left. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • LG is ranked #1 in Customer Satisfaction by J.D. Power CUSTOMER HIGHEST SATISFACTION J.D. POWER FRENCH DOOR REFRIGERATORS Side-by-Side Refrigerators *Data is based on the first 12 months of ownership. For J.D. Power 2025 award information, visit jdpower.com/awards.
  • The image features a large, silver refrigerator with a built-in ice dispenser and water dispenser. The refrigerator has a side-by-side design, with a large freezer on the bottom and a refrigerator section above it. The refrigerator is filled with various bottles, showcasing its spacious interior. The refrigerator is also described as America's most reliable line of appliances, as per the leading consumer organization.
  • The image features a large refrigerator with a water dispenser on the door, advertising the LG ThinQ Care app. The app is designed to provide smart alerts and usage reports to keep your appliances running smoothly. The refrigerator is shown with a door open, and a hand is holding a cell phone, likely showcasing the ThinQ Care app. The advertisement emphasizes the convenience and efficiency of the app in managing your home appliances.
  • Alt View 11. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 12. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 13. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 14. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 15. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 16. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 17. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 18. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 19. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 20. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 21. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • Alt View 22. LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - PrintProof Stainless Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • Cool Guard video 0 minutes 20 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • LG Advantage Refrig ThinQ Optimal Performance 30sec Video video 0 minutes 30 seconds
  • LRSOS2706_ 27 cf Refrigerator Product Features Video video 1 minutes 44 seconds

LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Stainless Steel

Model:
LRSOS2706S
SKU:
6468484
Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 1289 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,289 reviews
  • Pros mentioned:
    Craft ice

    We love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks so nice and the craft ice is amazing.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Lg refigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning how to work new refrigerator it work real good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LG fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge , would definitely buy it again , worth every penny

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Buy buy buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock knock and you can see inside. The inside on both sides are spacious. Ice craft is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LG refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love it and it's expectional. Storage is a bit small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Donna

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product with seamless purchase and delivery

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator so far. Lots of storage space, and the craft is really cool.

    I would recommend this to a friend

  • Craft ice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator and the craft ice maker

    I would recommend this to a friend

  • This is my fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge came right and ready. Has wheels in bottom for eaay movement. The temperature is right where you need it, and it comes aith WiFi connection. And that nice little double-knock on glass panel that illuminates the spaceous insides for visibility through the glass is so goergeous. I couldn't ask for a better fridge. This is my fridge.

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Perfect Fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the craft ice cubes and the overall technology

    I would recommend this to a friend
  • Pros mentioned:
    Size

    LG FRIDGE

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, so much space. ESP love the see thru door

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Perfect for large family fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge for the price, can’t beat it. Spacious and has craft ice

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Had to swap out

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not hold temp, swings from 37-48F in minutes swapped for same unit

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Beautiful Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Fridge! Really changed the look of my kitchen, Its beautiful and has nice features

    I would recommend this to a friend

  • LG Smart Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the new LG fridge. The only issue that I have is the operating instructions could be more detailed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Love it

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, its amazing. And we love everything aboutnit

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Just excellent!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, very spacious, elegant and useful

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    My LG refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Love the space love the alexa features and over beautiful color

    This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great fridge

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great! My only wish is if it had more space.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    OUR LG REFRIGERATOR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife and I love our new refrigerator. We have cubed Ice and Craft Ice.

    I would recommend this to a friend
Page 44, Showing 861-880 of 1,289 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.