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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1290 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,290 reviews
  • Rated 5 out of 5 stars

    Worth the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a need of a fridge i an affordable price but actually good. The glass let’s me see what things are in the fridge before opening it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest service ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen installing my refrigerator were super friendly and helpful. I really appreciate them noticing a defect with my refrigerator and providing me with instructions for replacing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing it’s been an amazing purchase. The refrigerator is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is exactly what I was looking for storage is a good amount and it is a great fit for my kitchen and quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is very nice to touch the door to see what's in it and not have to open it. The ice cube sizes are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the product, love the glass door that once you tap on it you able to see what’s inside your refrigerator.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think Wifi connectivity was going to be useful. However, I do appreciate knowing the appliance is working as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Out Lighted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one I've been having trouble getting the touch screen to light up with one touch. I have to continuously touch it until it eventually lights up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tuterkkok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the capacity. However don’t like the glass window show lots of fingers spots, would rather have the screen instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    anazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator it’s pretty awesome keeps my veggies very fresh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG REFIGERATOR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THOUGHT IT WAS A 3 DOOR ALSO THERE ARE NO HANDLES SO DOORS CLOSE TOO QUICKLY WITHOUT DOOR HANDLES ALSO THEY SHUT LOUDLY AND SHAKE BOTTLES ON INSIDE DOORS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing fridge kids love it the best part of this fridge is the fact that you can see inside of it without opening your fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 1 out of 5 stars

    Nice looking but does not last

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Good looking and works well with other kitchen appliances. Craft ice maker broke after 4 months. Was repaired and worked fine for about a month but leaking again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Nikki LG

  • Rated 4 out of 5 stars

    Cool fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a really nice fridge, but the freezer side temperature settings seem to always be a little off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge!! It has many nice features that work well to meet the needs of our family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 nd to none. Very satisfied with my purchase I have all LG product. Wise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great customer service, let’s see how the product is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor ice quantity!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything I expected. However, the amount of ice is crap. Three people always running out of ice. Even with the crafted.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, thanks for your review! We're glad to hear you're satisfied with your 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice. Regarding the amount of ice your fridge provides- your feedback is invaluable to us! Please feel free to fill out the following feedback form: https://www.lg.com/us/support/feedback. Should you need support, don't hesitate to reach out to us! We're available via in-browser chat support for your convenience. More over, our phone based support is available Mon. to Sun. 8AM – 9PM EST. Please find more details for these support options here: https://www.lg.com/us/support/contact. We're here to assist you! ^Chris LG

  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job well, and as expected. Reasonably priced for the value. Definitely recommend.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.
      `Jai LG

  • Rated 5 out of 5 stars

    Knock Knock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! I like the knock knock feature, we keep drinks and snacks in the window so we can see what’s available and what we need.

    I would recommend this to a friend