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Customer Ratings & Reviews

$1,899.99
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Customer reviews

Rating 4.6 out of 5 stars with 1301 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,301 reviews
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the side by side doors. Easier to see whats in my freezer now, instead of the freezer being on the bottom drawer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lg instant view

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service ever, i ordered a Lg an they put in a samsung i didnt notice untilthey had left , i went to best buy an was charged another almost $100.00 becauseThey made a mistake, B... the store mgr. had a very bad attitude from the beginning, a young man was helping me an she walked up an just shoved that employee out of the way an didnt ask can i help you she ask Whats up, not very professional at all , anyway the delivery people was wonderful. but because of the store mgr. attitude i wont buy anything else from them!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, SandraGrace. Thank you for sharing your experience regarding the LG Refrigerator (LRSOS2706S) model. We appreciate your support of LG and are glad to hear the delivery team made a positive impression. It’s important that every part of the process reflects the quality you expect, and we understand how disappointing it can be when that doesn’t happen.

      While LG doesn’t manage retail store operations directly, we recommend confirming your purchase details with Best Buy customer service at 888-237-8289 to ensure the correct model—LRSOS2706S—is properly installed. If you need help verifying your unit or accessing product support, you can visit https://www.lg.com/us/support/product/lg-LRSOS2706S.ASTCNA0 for resources tailored to your refrigerator.

      If you’d like us to assist further or help escalate your case, please email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    CT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is awesome but ive had 3 delivered. First one was dented.. 2nd the glass was cracked and the 3rd i kept it has a scratch but i give up!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge. Stupid alarm.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars were it not for the "door open alarm," that cannot be turned off. Great otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it on line went and picked it fast friendly service i love my new frige

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with frig and all it’s features like ball ice cubes and lighted window in door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just amazing, all the features it has makes it unique. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new upgrade from 2018 I wish it could’ve last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a week now, everything is good so far, stays cold and lighting is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has cool features and can be connected to your phone so you can monitor it from time to time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it so far!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The only thing that drives me crazy is the beeping when loading groceries in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is all it says it is. Great refrigerator and cools quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice unit, large capacity, disappointed on the 2 ice makers, they dont produce alot everyday. Nice to be zble to operate it with your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward, no issues. Only thing I would say the fridge needs is slightly more storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy ref

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was totally worth every dollar spent… So , so happy…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's easy to keep clean. It continues to remind to close the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and freezer and the special ice cubes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is perfect for what we need. I love the big ice balls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a unique fridge. You can take a peak through the glass and look inside. L side has freezer, R side normal fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am loving my new fridge! at first delivery it didnt happen due to some emergency but they deliver it to different day and all is well

    I would recommend this to a friend