Customer Ratings & Reviews
- Model:
- LRSOS2706S
- SKU:
- 6468484
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
Lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality best brand best service i believe Lg brand is the best
I would recommend this to a friendExcellent Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Customer Service. The crew for delivery were very meticulous by dropping them safely. No marks on the items. Very intact.
I would recommend this to a friend4dr look :) but its a side by side
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. I would only change the bottom drawer design to line up with top one & not have it stick out.
I would recommend this to a friendLG Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, I'm still not sure what to use the Craft Ice for but I'm sure we will find a use later.
I would recommend this to a friendExtremely satisfied
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge! And the delivery guys were amazing!
I would recommend this to a friendLove LG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my LG refrigerator. It’s beautiful. I love the see through panel.
I would recommend this to a friendProblems with Refrig and "Total Tech"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The referigerator was installed on a Friday. By Friday night, the water filter area was leaking. Called Best Buy and Total Tech since I had signed up for this. Total Tech was virtually no help at all. They don't know the products and ultimately, after several calls, are having someone come out in a week. That person(s) is not a bestbuy person but rather someone they farmed this out to since they don't have any geekquad people available to help. The jury is still out but I'm not sure how I can keep a refrigerator that immediately started leaking and Total Tech has an okay pitch but the reason test is when something goes wrong. So far, something went wrong and Total Tech wasn't there to help.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
Hope the quality lasts...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 week after it was delivered, issues started appearing. There was a leak and the ice maker was not producing ice, along with the cosmetic flaws and dents upon delivery. Luckily bestbuy was able to replace it, rhough it took several weeks. So far the replacement has been ok, hope it lasts.
No, I would not recommend this to a friendRefrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint would be there is no storage for meats or butter. Other than that love it.
I would recommend this to a friendGood fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Especially the window, very convenient and stylish
I would recommend this to a friendHandles are good for some things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, but no handles means constant hand and finger prints!
I would recommend this to a friend......................
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would recommend to everyone to buy a total protection
I would recommend this to a friendGood Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator with cool features. The "large ice ball" are nice the first week but never used after that.
I would recommend this to a friendLG best fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were excellent they put in a new waterline and not even a drop of water.
I would recommend this to a friendNice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great,just wish the see through door opened.
I would recommend this to a friendLG review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Craft ice is a joke! Ina week only 9 ice balls formed. The ice maker is insufficient in making ice. It takes over 24 hrs to refill the storage system. Not good!! Storage inside both freezer and refrigerator is minimal. I bought the wrong refrigerator .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Terry. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We understand your concern regarding the Craft Ice production and overall storage space. The Craft Ice maker is made to produce ice a bit slower than the usual ice makers, which helps create those nice, clear, spherical ice cubes. To help it work better, it’s a good idea to keep the fridge at a colder temperature and try not to open the freezer door too often, as that can mess with the freezing process. If you want to know more, check out this link: https://www.lg.com/us/support/video-tutorials/the-icemaker-is-not-making-enough-ice-CT10000021-20151808524961. If there's anything else you need, just drop us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help you find some possible solutions. ^Juvy
Dented refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in with dents in the front. They said they couldn’t replace it, out of stock. I could have a $150 gift certificate if I kept it or get a refund. They took my old refrigerator away, Christmas was in a few days, we had 20 people coming on Christmas Eve. We needed a refrigerator, so we had to keep it. Still haven’t seen the gift certificate. Not good!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out about your LG Refrigerator (LRSOS2706S) model. We understand the importance of having an appliance that is both aesthetically perfect and fully functional, especially when preparing for a large holiday gathering. If you haven't done so yet, we recommend contacting Best Buy customer service at 888-237-8289 regarding the compensation offer. Check the door alignment and seal integrity to ensure your new refrigerator's performance isn't affected by dents. Dents near hinges or edges may create gaps in the gasket. If you’d like us to take a closer look or assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Bad customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge great but customer service pretty bad. First fridge delivered got dents on the door. It took us several weeks and calls to get the final fridge. They said that $80-compensation was going to be sent but nothing came through. Disappointing
I would recommend this to a friendEnjoying Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. It has all features I love especially different ice sizes.
I would recommend this to a friendLove this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator especially the ice balls it makes
I would recommend this to a friend