Customer Ratings & Reviews
- Model:
- LRSOS2706S
- |
- SKU:
- 6468484
Customer reviews
Rating 4.6 out of 5 stars with 1289 reviews
(1,289 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
4dr look :) but its a side by side
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. I would only change the bottom drawer design to line up with top one & not have it stick out.
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I love my new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am loving my new fridge! at first delivery it didnt happen due to some emergency but they deliver it to different day and all is well
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Customer Service. The crew for delivery were very meticulous by dropping them safely. No marks on the items. Very intact.
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LG Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, I'm still not sure what to use the Craft Ice for but I'm sure we will find a use later.
I would recommend this to a friendRated 5 out of 5 stars
Good fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Especially the window, very convenient and stylish
I would recommend this to a friendRated 5 out of 5 stars
......................
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i would recommend to everyone to buy a total protection
I would recommend this to a friendRated 5 out of 5 stars
Handles are good for some things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, but no handles means constant hand and finger prints!
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Hope the quality lasts...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 week after it was delivered, issues started appearing. There was a leak and the ice maker was not producing ice, along with the cosmetic flaws and dents upon delivery. Luckily bestbuy was able to replace it, rhough it took several weeks. So far the replacement has been ok, hope it lasts.
No, I would not recommend this to a friendRated 2 out of 5 stars
Problems with Refrig and "Total Tech"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The referigerator was installed on a Friday. By Friday night, the water filter area was leaking. Called Best Buy and Total Tech since I had signed up for this. Total Tech was virtually no help at all. They don't know the products and ultimately, after several calls, are having someone come out in a week. That person(s) is not a bestbuy person but rather someone they farmed this out to since they don't have any geekquad people available to help. The jury is still out but I'm not sure how I can keep a refrigerator that immediately started leaking and Total Tech has an okay pitch but the reason test is when something goes wrong. So far, something went wrong and Total Tech wasn't there to help.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
Rated 4 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint would be there is no storage for meats or butter. Other than that love it.
I would recommend this to a friendRated 5 out of 5 stars
Nice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great,just wish the see through door opened.
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Bad customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge great but customer service pretty bad. First fridge delivered got dents on the door. It took us several weeks and calls to get the final fridge. They said that $80-compensation was going to be sent but nothing came through. Disappointing
I would recommend this to a friendRated 5 out of 5 stars
LG best fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were excellent they put in a new waterline and not even a drop of water.
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator especially the ice balls it makes
I would recommend this to a friendRated 5 out of 5 stars
Good Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator with cool features. The "large ice ball" are nice the first week but never used after that.
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only doesn't make enough ice! But very nice product
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Happiness
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product, I’m so happy!! I would buy it again
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the Best Refrigerators I have purchased. I like the setup.
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge i love the two different ice it makes .
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
LG Fridge Faulty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks and works well... when it wants to. We received our appliances before we moved in, so when we moved in, we connected the water line, plugged it in, and the quick view knock display didn't work, and the entire thing just kept chiming as if the doors are open when they're closed. To top it off, the freezer-ice maker kept popping very loudly and would not make ice at all. The ice and water dispensers lit up but never dispensed. Thankfully, I reached out in time and Best Buy offered to pick it up and replace it. Will review the new one!
This review is from LG - 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice - Black Stainless Steel
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kylie. Thank you for sharing your experience with us. We understand your concern about your LG Refrigerator (LRSOS2706D) model and the issues with the dispenser, ice maker, and door alarm. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
One common reason a refrigerator’s dispenser and ice maker might not be working is if there’s a new water line with some air trapped in it. We suggest running a few gallons of water through the dispenser to help clear out any air from the system. For more assistance, feel free to check out https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. As for the door and the alarm, you can take a look at https://www.youtube.com/watch?v=Vfh9CXDabt8. If you need anything else, just shoot us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to help you find some possible solutions. ^Juvy
























