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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1289 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the 27.1 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice for its popular Craft Ice feature, overall great performance, and appealing design. Many appreciate the ample storage space and the perfect size for families, as well as its quiet operation. However, some customers have expressed concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,289 reviews
  • Rated 4 out of 5 stars

    LG fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good refrigerator for the price range and quality plus home delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It has all features I love especially different ice sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side frige

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks really nice. I love the ice options. Has plenty of door space which is very handy. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has quality, enjoy the two ice bins for special occasions. The glass double tap is just a benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is so nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think IQ is a great asset! Makes it easy when replenishing groceries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FABULOUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it at the Bestbuy Outlet and it was in BRAND NEW Condition and very reasonably priced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like it a lot so far, the light feature its very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend it to anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this fridge good quality keep my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my refrigerator and freezer. I haven’t had any drinks. So I can’t answer about the craft ice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the 2 icemakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything and more than i expected. installation was quick and flawless, love the two icemakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy Total Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Great install experience too. Total Tech ROCKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice love it good product can’t wait to move in our new gouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy look and has a lot of room. I’m happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is Good with this LG Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator we ever bought! Crazy cool features! Whiskey Ice and the knock feature is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge184

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had different choices for ice size. I love the look although a blue light would look a lot better for the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Side by Side is the best investment for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Just delivered Aug 29,23. Delivery team were awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service! I’m stuck with a DUD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CRAFT ICE TASTES LIKE SALT WATER IS BEING USED! I requested a return/exchange and my order was cancelled the day before delivery was confirmed to occur! Now they are saying I’m outside of the return window! I’m stuck with a refrigerator I can not use!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ashley. Thank you for sharing your experience with the LG Refrigerator (LRSOS2706S) model. We understand how important it is for your appliance to perform as expected, especially when it comes to features like Craft Ice.

      If your Craft Ice tastes off, we recommend running a manual flush of the water line and replacing the water filter. To do this: Remove the current filter and install a new LG LT1000P filter.

      Dispense and discard the first 2.5 gallons of water to flush the system.

      Then, discard the first few batches of Craft Ice to ensure fresh water is cycling through. You can find more support and maintenance tips here: https://www.youtube.com/watch?v=Ong1rOxTmhw. If you'd like us to take a closer look at your case or assist further with your return/exchange request, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. Difficult linking to the Wi-Fi. Water filter that came with the fridge makes the water taste funny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge. But it doesn’t make enough ice. Constantly having to go on the app and enable more ice being made

    I would recommend this to a friend