Customer Ratings & Reviews

Very spacious refrigerator but miss a deli drawer. Craft Icemaker stopped working twice in 3 years. Replaced first time under warranty but one year later stopped working again. Over $500 to repair. no thank you. Had service tech disconnect, now there's a bit more storage in the freezer.

Fridge has been treating us very well and it is very beautiful in person picture doesn’t doesn’t do the justice as in person

Love it. It has a modern look. Is easy to organize the food by category. And we love that we can see everything easily

Very happy with our new LG refrigerator. It's not as large as our old LG (30 Cu. Ft.) but was worth the sacrifice with all the up grades. Love the Craft Ice maker.

This refrigerator looks great! There is plenty of storage! I really like this refrigerator! A happy customer.

Very happy with my purchase I would highly recommend this product

I am excited about my bundle. Always wanted an ice maker, grill on my stove and a microwave over my stove. Must have

Bought this Fridge in November of 2021 as we had never had issues with other LG products we had purchased up to that point. Since then, our craft ice maker has broken twice and needed repaired, which honestly was more of an annoyance than anything (and LG graciously replaced it under warranty free of charge both times.) However, the bigger issue and the reason this gets 1 star is due to the compressor dying out after only 2.5 years of use. Not only that, but it took me over an hour on the phone with LG, along with 5 or 6 transfers between two different departments before I could get someone to send out a technician to my house to diagnose the problem. Which is ALSO an issue as the error codes the fridge was showing was not related to the compressor AT ALL. To top it off, the LG ThinQ app that's supposed to have a smart diagnoses function to tell if something is wrong literally says "your fridge is working fine." Even now after the tech came out and discovered it has a bad compressor and literally isn't running / blowing ANY AIR AT ALL. So not only did I have to wait two days to even get a tech to come out, I now have to wait another week before the part will come in and I can get another repair appointment setup. Which would be acceptable for any other appliance BUT a fridge, which is arguably the most necessary appliance anyone will ever own. Thank God we have another fridge that still works on our back porch, that we did our best to overfill with as much food from the front fridge and freezer as we could. Unfortunately because the app itself is useless and didn't tell me there was a problem I had to find out the hard way - seeing most of my freezer food had melted or dethawed almost completely. So. Lots of wasted / unsalvageable food due to this. Oh and the fridge in the backyard? It's an Electrolux brand that we bought 8 years ago at a Sears Outlet store. Never had an issue with it once. Which just shows how much the quality of appliances has gone downhill. I can't recommend a product that has this many failures (including such a major one) in such a short period of time.

I just love it!!! This is of the best refrigerator I have ever owned.

Deep shelves and i love the ability to see tbru the door

I am very happy with this appliance. Best buy delivered this refrigerator on time and in excellent condition.

Highly recommend this fridge. Best quality and very spacious

Awesome refrigerator, craft ice lovely. Once I received my new LG side-by-Side, all is well.

The second ice makers took a minute to get use too. But works fine

My first time buying a LG brand, it looks very nice and I will enjoy many years to come.

Excellent delivery and installation service. The fridge looks perfect.

Great fridge love it. The crew helped us load it up. Great team

Beautiful and sleek. I love the tap feature. Great addition to the hosue

Outstanding delivery. Refrigerator working very well.

Very happy with this frize. Delivered at my residence and installed with sefty precaution. Old one was removed safely to garrage.