Customer Ratings & Reviews
- Model:
- LY27S3240S
- |
- SKU:
- 6573586
Customer reviews
Rating 4.6 out of 5 stars with 284 reviews
(284 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System highly for its door design, substantial capacity, and overall performance. Many appreciate the ample space and suitable size, along with its quiet operation and excellent lighting. However, some customers have expressed concerns about the ice maker's performance and the water taste.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Replaced a GE 3 door unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better access to freezer than our previous bottom drawer freezer.
I would recommend this to a friendRated 4 out of 5 stars
Settled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have delivery problems. Damage to my house and concealing issues unloading. I feel there my have been selling seconds. I went with a different brand. And after 3 trys, i finally got a good appliance, great delivery team and. Minimal compensation for my trouble.
I would recommend this to a friendRated 5 out of 5 stars
Awesome fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box item and it looked like new, got it delivered pretty quickly, bought on Friday and delivered on Monday, great because the freezer on my old fridge went out. Guys were great that delivered, professional and even arrived earlier than expected.
I would recommend this to a friendRated 5 out of 5 stars
Amazing fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thia fridge is exactly what we were needing! The door in door is a great feature and the water/ice don’t take up too much of the freezer! Couldn’t be happier!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
LG fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great but had a dent on it when i got it delivered
I would recommend this to a friend Rated 5 out of 5 stars
LG rules
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my LG fridge replacement, this one makes ice, hurray! The first one wouldn’t, but Best Buy took quick action, replacing it! We appreciated the fast service!
I would recommend this to a friend- Cons mentioned:Ice maker performance
Rated 2 out of 5 stars
Dissapointing ice maker.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice refrigerator but I was specially needing an ice maker that actually works after coming from a Samsung disaster (if you know you know!). Sadly, the ice maker cannot keep up with my husband and I. We use ice in a yeti each morning and make a protein smoothie in the evenings - nothing earth shattering over here. It only fills with ice 1/4 of the way and then takes hours to replenish the smallest amount of ice.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lauren. Thank you for sharing your experience with us regarding your LG Refrigerator (LY27S3240S) model. We understand how important it is to have a reliable ice maker, especially when you rely on it for daily use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
A few things that could help improve the ice production rate are ensuring that the ice maker’s water supply is not restricted and that the freezer temperature is set to the optimal level (around 0°F or -18°C). Sometimes, the ice maker may take longer to produce ice if the freezer temperature is too high, or if the water line is clogged. For more information, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982.
We want to make sure you have the best experience with your fridge. Please send us a private message on social media @LGUSSupport, and our team will be happy to guide you through some troubleshooting steps or explore other solutions to help get the ice maker working at its best. ^Juvy
Rated 5 out of 5 stars
Happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the set up. The side by side is more convenient than having the freezer drawer below because nothing gets buried. Water and ice work great.
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy this fridge. Piece of junk!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this fridge it has been a complete nightmare. We got the fridge delivered and placed in the house. Once the ice started making the dispenser would not dispense the ice. We called Best Buy and they had the geek squad come out to look at it. Yep, ice maker wouldn’t dispense ice like we said. They had to order a whole new fridge because the fridge was so new there wasn’t replacement parts on it. Now, 3 months later the entire freezer and fridge went out. I had to throw away hundreds of dollars of food and had melted ice from the freezer all over my kitchen. I called Best Buy, they routed me to LG. They said they would put this in as a rush and it’s been 4 days and I still haven’t heard a word. I don’t want another replacement fridge and wish I could just get my money back. It’s been awesome living for this long without a fridge at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Alice. Thank you for sharing your experience with us. We understand your concern about dealing with repeated issues with your LG Refrigerator (LY27S3240S) model, and we want to make sure we assist you as quickly as possible. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
Since the refrigerator and freezer have stopped working, we recommend checking the power supply to ensure the appliance is properly connected and receiving power. Additionally, if you haven't already, please confirm whether the circuit breaker for the unit has been tripped, as this can sometimes cause a power disruption. For more help, you may visit https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542.
Please send us a private message on social media @LGUSSupport, and our team will prioritize resolving your situation. We’ll work to ensure you receive the support you need. ^Juvy
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and alao provided instructions on how the refrigerator worked. Very professional
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Very easy to clean. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
LG Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were awesome. They were very cautious when they removed my old refrigerator as well as cautious bringing in the new one. They were efficient as well as quick
I would recommend this to a friendRated 5 out of 5 stars
Will check and look to buy at Bestbuy again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for home style and convenient. Save more money.
I would recommend this to a friendRated 5 out of 5 stars
Great delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.William & Guy we’re in and out with the new Fridge installed and ready to use so quickly!
I would recommend this to a friendRated 4 out of 5 stars
Nice Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is totally functional. Nice icemaker, I like the external access. The only thing I don't like is that you pull from the bottom of the slide out drawers on the refrigerator side.
I would recommend this to a friendRated 5 out of 5 stars
Beautiful and Deep
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. I'm so glad we went with another side by side.
I would recommend this to a friendRated 4 out of 5 stars
New refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice item but also I need a little Dror so can fit my cheeses inside
I would recommend this to a friendRated 4 out of 5 stars
Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator, except for the interior vegetable and fruit trays, are not very friendly. They open from the bottom of the tray instead of from the top, which is more convenient.
I would recommend this to a friendRated 5 out of 5 stars
eeee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item, food performance, amazing freeezing coolingggg
I would recommend this to a friendRated 4 out of 5 stars
Great value buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest complaint is the small door on the fridge it doesn’t seal well and has condensation around lip if you catch on sale around $1200 buy great fridge
I would recommend this to a friend










































