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Customer Ratings & Reviews

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$486.99
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Customer reviews

Rating 4.6 out of 5 stars with 301 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers regard the 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System highly for its door design, substantial capacity, and overall performance. Many appreciate the ample space and suitable size, along with its quiet operation and excellent lighting. However, some customers have expressed concerns about the ice maker's performance and the water taste.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 301 reviews
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really good fridge!!! It has a good amount of storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large and In Charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option at a lower price. No issues with this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fridge is good Quality and meets all standards as far as space and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ref

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and working really good my family like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerador

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerador I recommended 100 % thank you bsb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box item and it looked like new, got it delivered pretty quickly, bought on Friday and delivered on Monday, great because the freezer on my old fridge went out. Guys were great that delivered, professional and even arrived earlier than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge is sleek and modern, easy install, works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so good, small issue is that when too much weight is on the door compartments, a dip is noticed on the top of the fridge between the two doors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but had a dent on it when i got it delivered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Settled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have delivery problems. Damage to my house and concealing issues unloading. I feel there my have been selling seconds. I went with a different brand. And after 3 trys, i finally got a good appliance, great delivery team and. Minimal compensation for my trouble.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MrBell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made my purchase easy. Sales people were helpful & knowledgeable about the product. Thank you for being able to answer all questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appearance and convenient storage. Quick cooling and freeze.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us. We understand that your LG - 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System - Stainless Steel is meeting your expectations with its appearance and cooling performance. We understand your inquiry and want to ensure you continue to enjoy your unit's convenient storage features. To maintain optimal cooling and storage efficiency, please ensure the air vents inside the refrigerator are not blocked by large food items, allowing for consistent airflow throughout the cabinet.
      https://www.bestbuy.com/product/lg-27-12-cu-ft-door-in-door-side-by-side-refrigerator-with-spaceplus-ice-system-stainless-steel/JJ8VPZH95S
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia fridge is exactly what we were needing! The door in door is a great feature and the water/ice don’t take up too much of the freezer! Couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG product. Love the look and the functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG fridge replacement, this one makes ice, hurray! The first one wouldn’t, but Best Buy took quick action, replacing it! We appreciated the fast service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, plenty of room. Only down side, no light at water/ice dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for my refrigerator to be delivered. Outstanding services provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a GE 3 door unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better access to freezer than our previous bottom drawer freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set up. The side by side is more convenient than having the freezer drawer below because nothing gets buried. Water and ice work great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointing ice maker.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice refrigerator but I was specially needing an ice maker that actually works after coming from a Samsung disaster (if you know you know!). Sadly, the ice maker cannot keep up with my husband and I. We use ice in a yeti each morning and make a protein smoothie in the evenings - nothing earth shattering over here. It only fills with ice 1/4 of the way and then takes hours to replenish the smallest amount of ice.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lauren. Thank you for sharing your experience with us regarding your LG Refrigerator (LY27S3240S) model. We understand how important it is to have a reliable ice maker, especially when you rely on it for daily use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      A few things that could help improve the ice production rate are ensuring that the ice maker’s water supply is not restricted and that the freezer temperature is set to the optimal level (around 0°F or -18°C). Sometimes, the ice maker may take longer to produce ice if the freezer temperature is too high, or if the water line is clogged. For more information, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982.

      We want to make sure you have the best experience with your fridge. Please send us a private message on social media @LGUSSupport, and our team will be happy to guide you through some troubleshooting steps or explore other solutions to help get the ice maker working at its best. ^Juvy LG