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Customer Ratings & Reviews

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$1,499.99
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Customer reviews

Rating 4.6 out of 5 stars with 295 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator with SpacePlus Ice System highly for its door design, substantial capacity, and overall performance. Many appreciate the ample space and suitable size, along with its quiet operation and excellent lighting. However, some customers have expressed concerns about the ice maker's performance and the water taste.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 295 reviews
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A practical and elegant model,you can put things in an organized way , I loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony Smith

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,very pleased will make all my purchases from best buy. The sales person was on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space Plus Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat Buy had what we wanted and got it here when they said that they would: more can you want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable salesman. Pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge so far!! Great purchase!! Got for a great price too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, ice/water dispenser is a pain in the butt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price for a name-brand refrigerator. Timely delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy, kids are excited, and Best Buy saved us money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerador

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente service. Best Nuy staff were very efficient and helpful

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fridge but the ice maker portion is difficult to access and ice freezes inside the compartment which makes it difficult to remove the little bucket.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Aida. Thank you for sharing your feedback with us. We’re glad to hear you’re enjoying the overall performance of your LG Refrigerator (LY27S3240S) model, but we understand your concern about dealing with the ice maker compartment freezing up and making it difficult to access the ice bucket. We strive to provide high-quality products and ensure a smooth experience. To help resolve this issue, we recommend checking the following: Ensure the ice maker is correctly installed and leveled. Check the freezer temperature. Inspect the ice maker for any blockages or ice buildup. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-buildup-in-an-lg-refrigerator--20153121269970. Please send us a private message on social media @LGUSSupport with your unit's details if this persists, and we’ll be happy to assist you further to ensure your ice maker is functioning properly. ^Juvy LG

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Water taste

    Rated 1 out of 5 stars

    Old version was better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No outside handle donut is easy to slam the door Very dim light Steel leaves marks easily Fridge works fine though Water still tastes strange after two months Changing between water and ice not easy But it is cheaper

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate your feedback on the LG Refrigerator (LY27S3240S) model. It’s great to hear that the fridge is functioning well, but we understand the concerns about the handle, lighting, and water taste. We strive to provide top-notch products that exceed our customer's needs. For the dim light, ensure the bulb is properly installed and consider replacing it with a higher wattage bulb if possible. For the strange water taste, try flushing the water system by running several gallons of water through the dispenser to clear any residual tastes from the system. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208. If you need further assistance or have more questions, please reach out to us on social media @LGUSSupport. We’re here to help and address any additional concerns you may have. Thank you for choosing LG. ^Juvy LG

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoutout to the professional install everything went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator I will reward 5 stars I am very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG side by side refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is functioning as described. Quality of materials is appropriate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE a brand that always delivers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE a brand that always delivers… great product for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SpringMt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome LG and Excellent BestBuy Service for me thanks ^^*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice LG Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly from purchase to delivery!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New lg refrigerator side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator does not cool that good for.brand new purchase 38deg tops

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. We understand your inquiry regarding the cooling performance of your LG 27.12 Cu. Ft. Door-in-Door Side-by-Side Refrigerator. To help with the temperature, we recommend ensuring that the air vents inside are not blocked by food items and that the condenser coils are clean.
      https://www.bestbuy.com/product/lg-27-12-cu-ft-door-in-door-side-by-side-refrigerator-with-spaceplus-ice-system-stainless-steel/JJ8VPZH95S
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 2 out of 5 stars

    Disappointing LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really impressed with the interior of freezer. It has only one drawer. Interior of refrigerator is ok-shelves are deep but are not adjustable. Ice maker does not keep up with our needs. We always need to have a bag of purchased ice on hand.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Terry. We appreciate you reaching out and sharing your experience with your LG Refrigerator. We understand that the interior layout and ice maker performance have not met your expectations. No worries, we'll keep your feedback documented.

      For more details on the features of our LG Refrigerators and to browse different models that may better suit your needs, please visit our website: https://www.lg.com/us/refrigerators -Shae LG

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator very cold in fridge and freezer.

    I would recommend this to a friend