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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1479 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,479 reviews
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Delivery Dissatisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, the size, the finish and the smaller ice maker. I also like the choice of cube or crushed ice. I very much like LG, I now have all LG appliances. I did not like Best Buy delivery though, very disappointed. On initial delivery, i did not have shut off for the water line so the delivery guys simply left and did not deliver my fridge. A week later I received it but it was dented, very frustrating. After arguing with Best Buy customer service, a tech ordered a new door and installed it. All turned out ok but was a big hassle. I have bought many appliances at Best But but no more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AAA+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, keeps food very cold. It doesn't have a handle but we are getting used to that. Over all a very good fridge for the minimal price

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance, Water taste

    Rated 2 out of 5 stars

    Not happy at all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy and good looking, that’s it! The ice maker makes ice when it wants to, the water isn’t really cold. Though it has a filter the water tastes hard. I regret purchasing this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Just needed organizational containers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large and accommodates everything. We used sturdy plastic baskets that we trimmed in the freezer for organization. Purchased produce keepers since drawers are not humidity controlled. Also uses stackable drawer fridge container for cheese and deli meat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem with this refrigerator is the drawers don't have a lip at the top to pull them open. You have to bend way down to grab the bottom of the drawer to open it. So far I have no other problems with it. Overall I like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Side by Side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase any refrigerator outside of the big 3 brands, but availability and immediate need led me to the LG 27.2 cu ft Side by Side. Still early on, but it is a great refrigerator, roomy, quiet etc. Very impressive. The ice machine isn't particularly prolific, and that was a concern, but it has been fine. After a month, I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    DFazzio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It’s so quiet and large inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small hiccup w purchase and customer service would absolutely not budge on just matching the floor sample price due to a dent ... But the refrigerator is absolutely awesome.. w lots of space ... Freezer works great ... I love it .. recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with this refrigerator, LG 27.2 Cu. Ft. Side-by-Side with SpacePlus Ice - Platinum Silver. It is spacious. The silver color is just right. The smaller ice cubes are a plus. It is great to have a water filter in it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, easy to clean smooth front due to no handles. Very spacious, solid shelves and rolling drawers. I would buy this refrigerator again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and lot of space. We are loving it. It perfectly fits Medium Frozen pizza boxes in the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge at a great price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this fridge. It gets super cold and the ice maker works quickly. We connected our water line to it without an issue too. I can definitely tell that the filter works and it's saving us from having to go through Hinckley for water service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty roomy and keeps things and a very even temperature. We are pretty happy with this. The only reason I gave it four stars is because the ice leaks sometimes and it struggles to make the smaller ice and get stuck sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I like it, I like it a lot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, great capacity, room for everything. Sleek and clean design looks great in our kitchen. Love the ice maker, always ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek Style for a refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek style of the no handle door and the design of the ice maker which makes more room in the freezer. For a side by side it's a refreshing new look and design and as far as function is concerned it's humming along after a month's use only time will tell of it's longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge for single family's

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Nice product with awesome space, love it ♥️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and beautiful,nice and cold. Would buy again from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Buy! Works great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an older fridge that was failing. This was a great buy, Best Buy installed quickly and efficiently. Fridge works fantastic- love the storage and ice machine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    LG frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, 2 months in, and no problems. Able to fit everything in that my old 28 cubic French door Samsung held. I can also find things in the freezer now it’s not buried in the bottom. Hopefully the icemaker will last more than 2 or 3 years unlike my Samsung frig, broke right away

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator but the delivery process was a nightmare and the appointments for the installation were not set up together and didn't have a good experience in the store after the delivery process and was treated like a customer at some point of the process--went to many channels to get a working non damaged fridge and had to wait on installation another couple days after delivery --1st fridge had severe damage spent the whole day waiting for it and after going to the store to explain the situation i was told i could just buy some dry ice unbelievable love the fridge but unhappy about the whole situation

    I would recommend this to a friend