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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1477 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,477 reviews
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this fridge. At first when my husband bought it I wasn’t sure. I was so use to having the freezer on the bottom. But…..now I’m in love. It’s so nice to be able to see everything in both the freezer and fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator is perfect and not expensive, delivery was fast, alot of space inside for everything, looks great and works perfectly..

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bigger than I expected which is nice. .................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away from LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the taste of water is important to you then I would not recommend this fridge. I would also not recommend LG as their customer service has gone down drastically. I have called several times regarding our water issue and have done what they recommended (change the water line to a pex line) and it didn't change the taste. I started the calls from the onset of getting our fridge. Recently I called back and it was promised that a supervisor would call me back. It has been a week and still no call. They previously told me they would send a tech out to check on our water dispenser and they did not follow through on that. I will not be purchasing an LG appliance again. Our old fridge was an LG and had great success with Geek Squad as that fridge had challenges with the ice maker (it ended up being a recall situation). I figured it was safe to go with LG again however I was wrong.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, StephanieB. Thank you for sharing your experience with your LG 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice.

      We understand your inquiry regarding the persistent water taste issue and the challenges you have faced with reaching a resolution through customer service. We recognize that not having access to great-tasting water from your refrigerator is disappointing, especially after taking steps like changing the water line as recommended.

      We would like to look into your case and ensure the promised steps, like the supervisor callback and technician visit, are addressed.

      Simple Troubleshooting Step: Please verify that you are using an official LG certified water filter and that it has been replaced recently and properly installed. An uncertified or old filter can significantly impact the water taste.
      https://www.bestbuy.com/product/lg-27-2-cu-ft-side-by-side-refrigerator-with-spaceplus-ice-stainless-steel/JJ8VPZS9LF
      For further assistance and to check on the status of your existing case and previous communications, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Keep everything organized

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator!! No it's not connected to the internet but if you're considering this model, like me, thats probably not important anyway. This is a simple refrigerator with a ginormous 27.4 cf of capacity. I replaced an LG French door model that was still running perfectly after 15 years but really wanted a bit more space and had grown tired of the French door design - especially the freezer which for me was difficult to find items in. Love how both sides of the refrigerator have shelves which make it simple to find items and keep things organized. Also I am really impressed with the door cooling function which keeps items stored in either the freezer or the refrigerator side at a consistent temperature so no worrying about milk or other items kept in the door getting spoiled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    inside is very spacious and bright. the food is always kept at cold temperatures and its alarm sounds inform you when something is not working well in the refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ice is nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing installed! Very clean lines without handles getting in the way. Extremely satisfied with our choice to purchase this refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice and sturdy refrigerator. It has a lot of space and dividers. The coolness is enough for all the foods that we put inside that will stay fresh longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Small/slow to refill ice maker. No lunch meat drawer or shelf on door for butter dish is tough to get used to as is the lack of exterior handles. Otherwise a fine unit.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design looks very elegant and great interior design as well for storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Big and very spacious inside. Makes a sound to let you know that you left it open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased customer in Oklahoma!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides large amount of refrignerated space and freezer space. Very happy with our decision to purchase the LG over other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge due to needing more space. Best decision I’ve made. I don’t love the side by side and ice maker. All around great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything in the fridge and freezer cold 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG SpacePlus Ice Side-by-Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG side-by-side. Previous LG had the lower freezer drawers. Got tired of needing to dig items out. Great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this Lg refrigerator , it is a side by side. and very roomy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge..love the look and very roomy fits all my stuff perfectly and lots of freezer space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is fantastic. Stylish, great size, amd the orice was even better. I totally recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Side-by Side. Very spacious. Would recommend it to anyone looking for a new fridge. Love the look of the doors - - - no handles sticking out.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful and sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and sleek. I love the design and how simple it is for my children to open the doors.

    I would recommend this to a friend