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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1479 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,479 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love how much space it has. Also love the compact ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works really well. Great build quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Great build quality. Energy efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item lots of room and keeps food fresh will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish smooth process of purchasing and getting delivered. Works great took only a couple of hours to get to temp.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful LG fridge. Would definetly buy again in the future

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gigantic fridge, it’s deep and has plenty of storage. I love the black color but it does show finger prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and exactly what my kitchen needed ! Took awhile to get used to the water filter taste but it tastes good regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of LG product. Specially design and quality also price

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Worked for 4 mos, NO LG tech fix R600a refrigerant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge when it worked. Got Dec '21 broke in March '22. Turned out LG sent some 3rd party repair guy a month after it broke to repair, and he didn't have the right tools or parts either. So he VENTED ALL R600a refrigerant out our window with a hose and told my wife to keep the windows open a little while after in case any gas was in the house.... What a joke! Meanwhile it broke again 2 weeks later at the tail end of April, threw more food away for the 2nd time (and we all know how inflation has screwed up for prices) but because initially we only reported the freezer wasn't working we only got a 1 time for credit of 150 and not $300 for both sides. For a 27cu ft appliance, it costs more like $500 to fill, x2 since it broke twice. Anyway, finally after another month LG agreed to replace it and it's been a month after that best buy finally got all paperwork to exchange. So for 3 if the 6 months is been at our house, it's not worked. Hoping it was a faulty compressor and the identical replacement isn't problematic either. Make sure if you go through all this, best buy PROPERLY refunds your warranty if you bought one, cuz we're fighting to get the appropriate pro rated refund back $130 spent and only getting $45.20 back after 6 months, vs ~$108 if you count for 1/6 time gone. I've heard all appliance companies are struggling to get parts and repairs done so hopefully any of you can at least be mentally prepared for all this if it happens to you... I get the delay due to parts and labor, but don't delay the exchange so long if that's what's needed... LG has taken care of phones and TVs for us no problem, why appliances suck so bad is beyond me.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and meets our family needs. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product we really love it. It spacious and the color is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is excellent. I haven’t had a problem with it and works efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well Ice maker still works despite the beat down by my son

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints at all since it got delivered!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great for a reasonably priced side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig that is spacious and the design is skeek

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look. Love it !!! Lots of space Great ice choices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big but small ice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has lots of space. It has good organization and roomy. BUT the ice bucket is so small!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it sometimes I wish it has a handle but other than that it works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG side by side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stainless steel LG side by side! Lots of space!

    I would recommend this to a friend