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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1479 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,479 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Icemaker issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The icemaker never worked and the fridge isn't even a month old. Tech came out to replace icemaker but it would not fit. The connector was different than the initial icemaker. So now I have to wait once again for him to reorder and reinstall. It's not the Techs fault but it is the manufacturers fault. I would only recommend without the icemaker.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jacquiel. Thank you for sharing your experience with the LG Refrigerator (LRSXS2706S) model. We understand your concern about dealing with issues related to the icemaker, especially with a new appliance. We strive to provide high-quality products that exceed our customer's needs. While waiting for the icemaker to be repaired, consider using alternative methods to keep your ice supply. You might use ice cube trays or a temporary ice maker if needed. Please send us a private message on social media @LGUSSupport with your purchase details, service request number, and a description of the problem. We’ll expedite the process and ensure that the correct parts are ordered and installed promptly. Rest assured, we’re here to help you get your refrigerator functioning as expected. ^Juvy LG

  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No handles on the fridge where the handles are is pretty weird , there is not much space inside the fridge.The ice maker makes little ice one cup and the ice is gone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Roomy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of room. I’ve maker easy to use. Love this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving New Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, my mom is loving her new refrigerator. I was very please with the service and how fast they delivered it and set it all up. Also hauling away the old refrigerator was the cherry on the top of a great customer service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic model without the handle to look cool. huge space for sure but totally a garage keeper if you minus the door style. I do not recommend LG kitchen appliances so far.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is fine. I find the inside space to be hard to organize and the black exterior looks dirty no matter how much you clean it. But there are things I should have known, so I can’t blame the appliance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG side-by-side

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. Had a little hiccup in the beginning where it wasn’t ceiling properly LG came out and fixed it. Been excellent ever since great customer service great value for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible experience. Spend the extra hundred

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fridge and holds a lot, but the first one of these we got and the carburetor didn't work, which made the entire system not really work. Kept making a loud thumping noise every now and again. Got it replaced, and the new one continued to make weird noises. Eventually had this one replaced too and went with a whirlpool. Didn't want to give them another chance.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, DaleH. We are truly disheartened to learn about the challenges you encountered with the LG Refrigerator (LRSXS2706S) model. Your experience falls short of the exceptional quality and performance we aim to deliver, and we deeply regret any inconvenience this has caused. We sincerely apologize for the issues you faced with the initial unit and the subsequent replacement. This is not the standard of reliability and satisfaction we strive for, and we understand your decision to explore alternative options. To address with the weird noises issue, you may visit this link: https://www.lg.com/us/support/help-library/refrigerator-noises-CT10000021-20150292153479. If you need assistance on your other LG product, please send us a private message on Facebook or X (Twitter) uisng @LGUSSupport, and our team is dedicated to assisting you and ensuring that any future experiences with our products are nothing short of exceptional. ^Juvy LG

  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it lots of room inside in both fridge and freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Online order

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought all my appliance sight unseen other than pic online and for the most part I am happy with my lg appliances. I just wish the refrigerator was a little taller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG makes us happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very happy with our new LG refrigerator. Our salesman quickly ordered a missing shelf and we had it delivered in 2 days. Our old refrigerator had a drawer freezer. The new one is a side by side and I like it so much more. Items are easy to see and nothing gets lost like it did in the,drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fridge, looks good, good size, I do recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were awesome and very helpful . Didn’t leave until it was set up properly .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! Best perchase we could get

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good fridge for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge but doesn’t fill ice bucket completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sila Morais

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my refrigerator and Inlike to buy my electronics at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge sleek design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge didn’t think we would like it at 1st!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms. Lin review for LG-27.2 cu ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my client. They love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keeps the ice cold

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good fridge, installation went smooth but there was a dent. Customer service was very nice and provided us with either an exchange or gift card. def something id purchase when i move out good price esp during the sale.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    LG Ref/Freezer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons for buying this item was the outside ice/water dispenser. As per the instructions before using I dispensed the required amount of water from the unit and disposed of it before using it for ice and water. This turned out to be ineffective as the water still had a peculiar taste to it. Since that time I have had to empty pitchers of water until the taste would go away. However the bad taste always returns if the despenser is not used for a spell. Using the ice to chill faucet water or other drinks also contributes to an unplesant taste to the drink. Dissapointed with the the product for that reason.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG