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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1479 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,479 reviews
  • Rated 4 out of 5 stars

    LG Side By Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very deep shelving, I just wish there was an extra drawer (small one) to store cold cuts and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales personnel at our local best buy are always so very always helpful!! Helped us choose the best appliance for us

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Decent size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had few months, good size frig. Moved from French door to this side by side, since easier to access frozen foods. Only gripe is wish it had an ice catching tray, little annoying with little pieces of ice bouncing around..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for rental properties as well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our renters really like this fridge and all the capabilities. It was affordably priced, not cheap but not extremely expensive. Would recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and stacked shelves . I like the fact that you open the doors which it looks like French but it’s side by side . I had a Samsung French door with a middle compartment . The ice machine always broke down and it only lasted 7 years and broke . The recalled the ice part

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly happy with this Samsung. Sometimes when letting the door close, it shakes more than any refrigerator I’ve had before. I like the shelf space and the door shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely, courteous and professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very courteous, knowledgeable and helpful. Taught me how to open my new refrigerator and even helped put my door back up after I had to take it off the hinges to gain entry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Looking Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looks, lots of space, both sides. No deli tray. 2 large trays at the bottom of fridge have the pulls on the bottom. Very inconvenient. Fridge temp won’t go below 38.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my fridge Purchase. Only current problem I’m having is bad water taste, not sure if it’s a faulty filter but water tastes like chlorine/plastic and also smells.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed that all the shelves don't adjust. The ice bucket takes a long time to fill. No small place to store condiment jars or margarines sticks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LG Side By Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be improved by having a deli drawer and compartment for butter. Overall everything is fine on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Cx service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store agent was very attentive Katie she was very helpful Arlington Tx store i am so pleased with my new Refrigerator so happy i love this store. I will be back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have extra space, stainless finish is great. Would be good to have door handles, ice maker storage is minimal and slow to make ice. Great value overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrig. Roomy, well lighted. Good size ice holder. Only problem I have is opening the bottom drawer, as I have trouble bending over. Other than that, I love this frig! It did take a few days to get use to not having handles on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good and decent for the price good space .

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hey there. Thanks for your awesome feedback on your LG side-by-side fridge! It offers great space and value, making it a smart choice for your kitchen. For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ ^David #LifeisGood LG

  • Rated 5 out of 5 stars

    New LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new LG refrigerator. We were even happier that Best Buy not only delivered our new refrigerator but they took away the old broken one. They were quick and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was very effecient. Like the ice space saver in door. Only reason not 5 star is found it $200 cheaper 2 weeks later. Price match attempt did not work since competitor did not have in stock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok. It was in stock and we needed a fridge quickly. Expensive for a basic fridge although icemaker in door is nice and working well so far

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Big body little space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely doesn’t have enough space compared to bottom freezers the body is big for shoe works pretty good tho and keeps things very cold as long as you keep food away from vents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and roomy refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had his for only a month, but have been very happy with it so far. It is very roomy and the shelves are easily adjusted as our needs change. This replaced a 16 ear old refrigerator, and I hope it lasts as long.

    I would recommend this to a friend