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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1479 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,479 reviews
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Worst fridge!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handles are too low. The ice maker is pathetic!! We have to buy ice because it can't keep up with two people!! Its the worst fridge I've ever bought!!!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Lisa. We apologize for the disappointment you've experienced with your LG refrigerator, model LRSXS2706S, and the issues you've described with the handle placement and ice maker performance. Your feedback is valuable, and we're here to assist in addressing your concerns.

      Regarding the handle placement, we understand that the design might not meet your preferences. As for the ice maker, it should provide sufficient ice for your needs. If you're experiencing issues with ice production, there might be an underlying issue we can help you with.

      Please contact us directly so we can work with you to resolve these concerns and ensure your satisfaction with your refrigerator.

      To address your concerns and seek assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. We appreciate your feedback and are committed to providing the support you need. ^Jolly LG

  • Rated 4 out of 5 stars

    Good To Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Refrigerator everyone should have. Very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. We used it as an extra fridge in our garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modern Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this fridge. It feels modern and I love the layout.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Looks Great; Seal not tight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit looks great. It is sleek and attractive. Unfortunate, the cabinet may be warped. Consequently, frost build up has accumulated in the freezer. LG is working on a solution. If repair issue is a resolved it would be great. Right now, jury is still out. Cools well. The only problem is ineffective seal. LG Technician has been very thorough. He listened and has diagnosed the problem. I have been assured that LG will stand by their product. This is yet to be seen. I can not recommend one way or the other right now other than to say "NO". If the repair is made and unit works properly then I will amend the rating.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great works fine so far. Easy delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better late than never excellent professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was late but it was quick professional and excellently done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does want it is supposed to do, Keep food from spoiling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit through doorframe with no protruding handles to catch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy. I would definitely recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg 27.2 side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor lighting. A nice side by side. If you need black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services and products. Easy and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REFRIGERATOR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST WHAT WE WANTED WE LOVE IT IT HAS MUCH MORE ROOM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have had a betteroffer for a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5610

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Keeps everything fresh and cold.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Don’t do it !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this piece of junk ! One cup of ice per 24 hours! One ‘ we were away on vacation for a month and 3 weeks. Gave it 2 to warm up, now it’s non returnable!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha LG

  • Rated 5 out of 5 stars

    Refrigerator Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive experience with purchase and delivery. Timely crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase at an excellent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the quality of this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 27.2 cu ft Side by Side Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator; just wish there was a deli drawer.

    I would recommend this to a friend