Customer Ratings & Reviews
- Model:
- LRSXS2706V
- SKU:
- 6468408
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.
This summary was generated by AI based on customer reviews.
Lemon
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, but we started noticing a lot of our food going bad. Stuck a thermometer in the fridge and noticed that it was about 9 degrees warmer than it was set for. Freezer was about 20 degrees warmer. Had two repair people out - no fix. LG customer support was horrible. Finally found their "Email the President" link on their website. Under no pretenses that the President of LG ever saw our email, but finally we got an exchange authorization.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
It’s been 8 days since I got that fridge and it’s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s 12:38 PM (January 8, 2025) & I’m still waiting for the delivery after 8 days with the fridge I brought that is not working at all & after almost 15 days or more since I made the 1st purchase… They said the delivery should be between 8:00 AM to 12:00 PM. That’s not fair BestBuy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding your LG Refrigerator (LRSXS2706S) model. We understand your concern about waiting for a replacement refrigerator, especially when it’s essential for your household. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
To minimize disruption, while you wait for the delivery, one step to consider is checking if any temporary cooling solutions, like a portable cooler, can assist in preserving perishables. If you have further concerns about your unit’s functionality after delivery, we're here to help.
Please send us a private message on social media @LGUSSupport so we can assist with troubleshooting or any post-delivery concerns. We’re committed to turning this around for you. ^Juvy
Poor service and merchandise.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience was AWFUL!!!!!!! I purchased a refrigerator, open box it was supposed to be delivered on Dec4, they never showed up came on Dec12. The refrigerator wasn’t at house for 18 hours stopped working. They’re suppose to have it serviced but I got refund do not want to deal with Best Buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Pamela. Thank you for sharing your experience with us. We understand your concern about an appliance delivery and setup don’t go as planned, especially when it results in a non-functioning refrigerator like your LG Refrigerator (LRSXS2706S) model. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
We recommend reaching out directly to our team on social media @LGUSSupport so we can assist you in getting things resolved with the service or warranty, and help you avoid further delays. We’ll make sure to look into the issue thoroughly and work toward a solution that benefits you.
We value your business and want to make sure you’re completely satisfied with your LG products moving forward. Let’s work together to get this resolved. ^Juvy
Frosty Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer keeps frosting and icing. Had the refrigerator unplugged and defrosted as suggested by LG Customer Service, cleaned up and corrected the messy installation job from the Geek Squad (not taking the tape off, not installing the water filter, etc), but the problem still exists. I will need to call LG again to get a technician come out and take a look at the problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Cons mentioned:Water taste
Awful Water From LG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water and ice from fridge taste terrible. Geek Squad finally showed up and did NOTHING to help us.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the water produced by your refrigerator does not taste good. You can reach us
directly at 800 243 0000. You may asked to provide your name, phone number, address,
email, model/serial numbers, and date of purchase and we will be happy to assist you.^Venette
LG FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivery was Wack and rude and not call in advance FRIDGE DOOR NOT STEADY
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ivan. Thank you for taking the time to share your feedback on the LG Refrigerator (LRSXS2706S) model. We're sorry to hear about your delivery experience and the issues with the unit. We aim to provide a professional, friendly service and ensure everything goes smoothly. If you have concerns about the fridge door, please contact Best Buy customer service at 888-237-8289 for help and solutions. You can also reach out to us on social media @LGUSSupport for more assistance. ^Juvy
Piece of Junk.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I wrote a review more than a month ago, and Bestbuy never posted it. I bought this LG fridge In Early April, and it completely stopped working after one month. Despite several promises, LG never finalized an exchange or a refund of our money yet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are concerned to learn of this ongoing issue. We would like to gather your information so that we can assist. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will research your case and doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work, customer service has not been great
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Matt. Thank you for reaching out about your LG Refrigerator (LRSXS2706S) model. We understand how important it is for your appliance to function properly, and we appreciate you taking the time to share your experience.
If the unit isn’t powering on or cooling as expected, we recommend checking that it’s securely plugged into a dedicated outlet and that the circuit breaker hasn’t tripped. If the display is on but the cooling isn’t working, try activating the Express Freeze or Refrigerator button to test compressor response. For more help, visit https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542. If you’d like us to take a closer look or assist with service options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help get things back on track. ^Juvy
total junk tech
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the store, they sold me an installation service for total junk tech and they told me that they were going to install the new fridge with the new hose and they didn't do it because those who arrive are not installers, only those who make the delivery and pay for an installation professional total tech garbage, this is amazing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 weeks and it still won't make ice cubs. two geeks and no results.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your concerns about the LG Refrigerator (LRSXS2706S) model. We understand how important it is for your appliances to work efficiently and reliably. We aim to offer outstanding products and services and ensure a smooth and seamless experience. Since the issue persists despite previous repairs, it might be helpful to check a few things in the meantime: Ensure that the water line is properly connected and that there are no kinks or blockages. For additional help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. Please reach out to us on social media @LGUSSupport with your unit details and a description of the issue. We will escalate your case and work to provide a more effective solution or arrange further assistance. ^Juvy
LG Fridge dead after 3 weeks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought brand new from Best Buy and after 3 1/2 weeks, it stopped working as in DEAD. $1500+ and food items down the drain. Worst, BB said it’s outside their 15 days standard warranty so NOT their problem. Don’t buy!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Geko. Thank you for reaching out about your LG Refrigerator (LRSXS2706S) model. We understand your concern about having a brand-new appliance fail so soon after purchase, especially with losing food and dealing with warranty issues. We aim to offer top-notch products that exceed our customer's needs. For help, verify that the refrigerator is properly plugged in and that the outlet is functioning. Ensure there are no tripped circuit breakers or blown fuses affecting the power supply. Look for any visible signs of damage or malfunction that might help diagnose the problem. For more help, visit https://www.lg.com/us/support/help-library/refrigerator-has-no-power--1337808630542. For more assistance, please reach out to us on social media @LGUSSupport with your purchase details and issue description.
We're here to assist you in getting this issue resolved as quickly as possible. ^Juvy
MS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs could not properly install the refrigerator to water supply because of copper line. I had to employ a plumber to connect and install it. However freezer door could not close tight causing food to spoil. New techs came out to adjust the door but to no avail. A new door has been ordered and scheduled an appointment scheduled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly-noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us and we hope for a speedy repair. ^Jennifer
- Pros mentioned:Size
Fragile shelfing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves are glass and shatteted while removing packaging tape. Otherwise, this would have been a wonderful product. It is spacious and very stylish.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Open box item made loud noises
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box refrigerator made loud popping noises, Best Buy couldn’t help repair. Was able to exchange
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for reaching out. Hopefully you were able to exchange your LG - 27.2 cu ft Side by Side Refrigerator with SpacePlus Ice - Smooth Black and is fully functional again. But should you have any additional concerns please feel free to send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
LG refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really made a BAD purchase buying this fridge. The design is terrible. The bottom crisper the glass sticks out so it got broken a few months after we bought it. We called LG and nothing was done. The doors don't have a lot of storage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
LG Defective product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy LG products there very defective they don't honor warranty and if they do, the product will be defective. Also too many. Too many problems. Do not buy. Beware
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Billy. Thank you for sharing your experience with us. We understand your concern about the LG Refrigerator (LRSXS2706S) model, especially if you’ve been dealing with repeated issues. We take customer concerns very seriously, and we want to make sure you have the best experience possible with our products. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
We’d love to assist in resolving the problems you're facing. If there are specific issues with the refrigerator, please feel free to send us a private message on social media @LGUSSupport. We can help guide you through troubleshooting steps, provide support on warranty concerns, and explore solutions to get your appliance working as it should.
We truly value your feedback, and we’re here to help make things right for you. ^Juvy
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't got it yet. eagerly awaiting. second try
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Craig. Thank you for taking the time to review the LG Refrigerator (LRSXS2706S) model. We understand how important it is to receive your new refrigerator promptly. We strive to provide all our customers with a smooth, efficient, and seamless delivery experience. We recommend contacting Best Buy customer service with your order details at 888-237-8289 for immediate assistance. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Worst Horrible Experience with BestBUY appliances
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE experience with BestBUY appliances poor customer service and support weeks months still without a fridge. Wasted 3 days of work waiting all day for no one to show up. Best buy appliances don't order
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRSXS2706S) model. We understand the importance of prompt and reliable service and regret to hear that you have been left without a resolution for a long time. Your feedback is crucial to us, and we want to assure you that we take it very seriously. We are committed to understanding the details of your situation and working to find a solution that meets your needs. Please reach out to us on social media @LGUSSupport so we can help you further. We look forward to providing the support and service you deserve. ^Juvy
LG refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great. The salesperson it's a minus five oh, because he didn't know a thing about refrigerators.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for the feedback. ^Jennifer
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door doesn't stay open when looking for something. Need a handle to open on top
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette