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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1480 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the refrigerator's overall performance, ample storage space, sleek design, and appropriate size. Many appreciate the quiet ice machine and precise temperature control. However, some customers have expressed concerns about the ice maker's ability to completely fill the ice bucket. A few have also noted an undesirable plastic taste in the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,480 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    LG side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Spacious, love that there is no handles to clean, easily opens pulling the black under handles. Love that it is finger proof resistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size holds more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our new refrigerator about 2 month's. So far we have really liked having it. The shelves are bigger than our last the ice maker takes up less room so we have more room in the freezer. It also reminds you when you have left the door open to long so you know to shut it. Also we love how to open it, it does not have door handles we love that! It has place in the middle of the door to open. It has a lot of neat features. Its very user-friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Efficiency and Elegance: The LG Side-by-Side Refr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice in Stainless Steel is a kitchen essential! The spacious design, along with the efficient ice feature, makes it perfect for any family. The stainless steel finish adds a touch of elegance, making it a stylish and practical addition to any home. Highly recommended for anyone looking for a reliable and functional refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the refrigerator for its quality and it has plenty of space in the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Larrym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG refrigerator is great! It is spacious, attractive, and has modern features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim side by side but is a great, cold fridge and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator, perfect in every way!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! Great inner size storage, with both freezer and refrigerator working exactly perfect. Our family loves the white color, while it was difficult to find even a white refrigerator anymore. We replaced a 12-year-old refrigerator. The Best Buy installers were the best ever. They never gave up adjusting things to install the refrigerator into our kitchen space. A refrigerator is a rather big object to maneuver around a home. Thank you Best Buy installers, you sure my life easier by not giving up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, it’s nice and big! It looks beautiful in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Buy and Service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and works Great... Thank you Best Buy for the savings, Delivery and Installation.

    I would recommend this to a friend
  • Cons mentioned:
    Water taste

    Rated 2 out of 5 stars

    Stay away from LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the taste of water is important to you then I would not recommend this fridge. I would also not recommend LG as their customer service has gone down drastically. I have called several times regarding our water issue and have done what they recommended (change the water line to a pex line) and it didn't change the taste. I started the calls from the onset of getting our fridge. Recently I called back and it was promised that a supervisor would call me back. It has been a week and still no call. They previously told me they would send a tech out to check on our water dispenser and they did not follow through on that. I will not be purchasing an LG appliance again. Our old fridge was an LG and had great success with Geek Squad as that fridge had challenges with the ice maker (it ended up being a recall situation). I figured it was safe to go with LG again however I was wrong.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, StephanieB. Thank you for sharing your experience with your LG 27.2 Cu. Ft. Side-by-Side Refrigerator with SpacePlus Ice.

      We understand your inquiry regarding the persistent water taste issue and the challenges you have faced with reaching a resolution through customer service. We recognize that not having access to great-tasting water from your refrigerator is disappointing, especially after taking steps like changing the water line as recommended.

      We would like to look into your case and ensure the promised steps, like the supervisor callback and technician visit, are addressed.

      Simple Troubleshooting Step: Please verify that you are using an official LG certified water filter and that it has been replaced recently and properly installed. An uncertified or old filter can significantly impact the water taste.
      https://www.bestbuy.com/product/lg-27-2-cu-ft-side-by-side-refrigerator-with-spaceplus-ice-stainless-steel/JJ8VPZS9LF
      For further assistance and to check on the status of your existing case and previous communications, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and design! I have a large amount of freezer and refrigeration space!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, quiet, but I'm 6'3" and having the drawers all the way at the bottom is a bummer. Other than that, good product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Very nice sleek white fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice looking, no handles makes it easy to keep clean, it is quiet and works perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for us and works like a charm. Happy we bought it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Storage space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Large storage and very fashion we love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Works excellent, enough space to handle food, cooler system easy to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple but spaciously effective!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but spaciously effective. Just a regular refrigerator without any bells and whistles but functions as it is intended for - cool down and freeze your stuff. No other extra features not related to cooling like internet connectivity, tablet like functionality or speaker.... just plain fridge which I just need. Very spacious that can accommodate a lot. Can be easily get dented though so be carefull in handling or moving this heavy fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a great price! Very spacious and stays very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love this Fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Fridge. It's sleek and looks great and it works perfectly!!! Having no handles adds to the great look!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May not be the most common style fridge but its functionality is 10/10. Great size and great bang for your buck. Seen a couple French door fridges in this price range but none had the size. Also it doesn’t have handles that are visible but they do work well.

    I would recommend this to a friend