Customer Ratings & Reviews
- Model:
- LFXS28596M
- SKU:
- 6225312
Rating by feature
- Quality
Rating 4.4 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the spaciousness, ice maker, and door-in-door feature of the 27.5 Cu. Ft. French InstaView Door-in-Door Smart Wi-Fi Enabled Refrigerator. They appreciate the fingerprint-resistant stainless steel and energy efficiency of the appliance. However, some customers have concerns about the inaccurate temperature display and limited adjustability of the shelves.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Door-in-door
So far, so good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced one from another company due to ice maker issues. This LG had a few bumpy days to start. Guess what. The ice maker. However, it seems to have gotten it's legs. It is keeping up with us, producing ice. It is a very nice looking fridge. Inside and out. The see through door? It's ok but seldom used honestly. The storage in the doors is far better than the unit that we had prior to this as the ice makes doesn't take up a huge amount of space in the upper left corner of the fridge. Door storage is also superior on this LG. The door in door is especially good. We'll see how it goes with this one. It's only been in the house a bit over a month. A bit of advice? Buy the extended warranty.
I would recommend this to a friend - Cons mentioned:Compressor, Warranty
Stay away from LG Linear Compressors!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like great tech, but my LG Linear Compressor broke after 4 years of use. LG has not been responsive and makes you jump through a lot of hoops to activate the compressor 10 year warranty. I've spent close to $1000 for repairs and have gone close to 3 weeks without a fridge.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Very good fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge only one issue and it’s not too bad. The ice maker in the door sometimes blocks up and the dispenser will drip water until You clear the obstruction.
I would recommend this to a friend- Cons mentioned:Compressor, Warranty
Avoid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor Broke after 2 1/2 years. It's been 3 weeks and Best Buy still hasn't come to fix the fridge even though I purchased the warranty.
No, I would not recommend this to a friend Buyer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will NEVER buy another LG product again. If you consider $2,000 plus product should need to be unplugged and defrosted every 2 months normal then go ahead. There is a defect in the processors and a class action lawsuit which is still ongoing. Meanwhile we are stuck with a 9 month old fridge that stops working every every 2 months and needing to move all of our food to another cooler. Don’t do it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Lg stinks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is absolutely horrible!!! Had it fixed 7 times. The ice has rarely worked in the door or the freezer. LG has refused to give us a new one. Stay away from LG
No, I would not recommend this to a friendFailed after 4years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG refrigerator stoped working only after 4years. Unable to get it repaired in a timely manner.
No, I would not recommend this to a friendGarbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Broke at exactly 5 years when the warranty was up. A leak somewhere in the system.
No, I would not recommend this to a friendExpensive Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this refrigerator. Nothing but problems with the ice maker on the door and the craft ice maker dumps water directly into the freezer. Piece of crap.
No, I would not recommend this to a friendice system wears out too soon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.another lg ice machine messed up after warrantee last one the same, daughters the same
No, I would not recommend this to a friend