Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
New purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Store staff was really good helping us get what we needed.
I would recommend this to a friendGood Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have this for over a year and so far we are very happy with it. It cools and freeze things. Its probably deeper than most regular fridge but we like the extra space.
I would recommend this to a friend- Pros mentioned:Size
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is more spacious than I thought. I like the different compartments
I would recommend this to a friend - Pros mentioned:Capacity
Last appliances bought 2003
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of accessible places Freezer is huge Happy Choice
I would recommend this to a friend - Pros mentioned:Overall performance
LG French Door 27.7 Cu. Ft. Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered as scheduled and is working perfectly.
I would recommend this to a friend Go Best Buy! Great Buys!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's beautiful plenty of room and the price was good!
I would recommend this to a friendRefrigerator works and looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We caught this model on sale and have loved everything about it so far. I really like the ice maker in the door. That way it’s not taking up valuable space!
I would recommend this to a friendGreat experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a experiance with great product and great delivery team.
I would recommend this to a friend- Pros mentioned:Capacity
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator , Lots of space . No complaints
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and outstanding customer service.
I would recommend this to a friend - Pros mentioned:Design
Very nice fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a quality appliance that is functional and beautiful.
I would recommend this to a friend - Pros mentioned:Capacity
Lots of room
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is so much room in this fridge and freezer, we love it.
I would recommend this to a friend - Pros mentioned:Overall performance
Good item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well and looks amazing. Also the water filter is pretty helpful, but it’s very slow.
I would recommend this to a friend Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our fridge it’s the perfect fit for us and we appreciate the help we received
I would recommend this to a friendRefrigerator Arrived Dented and Promised Gift Card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. My brand-new refrigerator from Best Buy arrived with a dent, and the delivery team said customer service would make it right. I was told I’d receive a $150 gift card as compensation — but weeks later, nothing. I’ve called several times, and all I get are excuses and no follow-up. It’s ridiculous that I have to chase down a company this big just to get what they promised. Between the damaged product and the lack of accountability, I’m completely done with Best Buy for appliances.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brandon. Thanks a bunch for sharing your experience with the LG Refrigerator (LRFS28XBS) model. We totally get how crucial it is for your new appliance to arrive just right, and we really appreciate you taking the time to fill us in on what happened. Just a heads up, it might be good to keep following up on that gift card compensation promised by Best Buy customer service at 888-237-8289. While the retailer takes care of compensation and delivery stuff, we’re more than happy to help out with any product-related questions. If you run into any performance issues or need a hand setting up your fridge, you can check out https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1 for manuals, troubleshooting tips, and warranty info.
And hey, if you’d like us to dive deeper or lend a hand, just send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it for about s month. It's great, lots of space and great icemaker. If you have it delivered, make sure you have it installed also or you will be putting the arms on, setting up the ice maker and hooking it up to the water supply. Not Best Buy issue, that was my fault for not asking for the service
I would recommend this to a friend- Pros mentioned:Capacity
LG Frig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lighting, tons of room, not sure why it has Wi-Fi.
I would recommend this to a friend Leftovers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much easier to see whats in the fridge, less leftovers tossed out
I would recommend this to a friendGreat but needs more ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, only wish it made ice faster and also made ice in freezer drwer
I would recommend this to a friend- Pros mentioned:Capacity
T
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the fridge. Lots of room. Extra ice tray is nice
I would recommend this to a friend