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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1055 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,060 reviews
  • Rated 5 out of 5 stars

    Very Nice Refrig!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up buying this refrigerator and I like it very much! good storage, like the layout in the refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied plenty of spacious room. Fit perfectly in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge of My Freams!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous! Well designed and great looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Product! Very spacious and amazing features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG French for refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this purchase, only thing is trying to get use to the way the doors close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG REFRIGERATORS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's far been the best thing we bought it in our household.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG makes Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, no issues works great, Best Buy had a great deal for us !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and spacious state of the art

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PFUI on assurances that SURE they can deliver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ASKED before purchase if delivery guys would remove the door. **Poor rating is nothing to do with Fridge I never got** everything to do with service. I measured carefully, and purchased home delivery/removal. Delivery guys refused to remove doors and install. I had already got the old fridge out the same door BY MYSELF. (It was BIGGER than the new one). So, me a Medicare eligible female with a recent leg injury and my 75 year old spouse who has had both shoulders replaced, both knees replaced and an untreated bad back managed to get a similar floor model across the grass, around the tight gate entry and through the same door that the delivery guys refused to attempt.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing this experience with us. We understand the importance of your LG Refrigerator (LRFS28XBS) model delivery and installation. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      To ensure a smooth installation, consider removing the doors for better clearance. Re-measure the doorway width and check the refrigerator’s door-removal guide. More information here: https://www.lg.com/us/refrigerators/lg-lrfs28xbs-french-3-door-refrigerator and https://www.youtube.com/watch?v=pA5dvlTX2Q0. For further help, email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to assist! ^Juvy LG

  • Rated 5 out of 5 stars

    Great upgrade!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a 10 year-old refrigerator and could not be happier. The only thing that we thought was in there but figured out was not was an icemaker in the freezer. There is an ice tray for one, but no icemaker. This is not a huge problem since you can easily dump ice from the door into the tray in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new addition to my kitchen. Great features including water and ice on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my LG refrigerator will recommend it to my acquaintances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Overall it works well and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a very nice refrigerator. I enjoy the ice cube size which makes it easy to fill a bottle without spilling so much ice. The finish seems to be better and easier to keep clean and fingerprint-free. The temperature inside the refrigerator is constant and stable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall performance. There no issues after installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator and I am very satisfied with it so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 27.7 French Door Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks great in my kitchen. I had a 20 year old refrigerator (Whirlpool from Sears) that had a large automatic ice maker. Boy, do I miss that! One too many power surges took it out! They just don't make them like they used to anymore. The ice maker in the LG is good even if it is in the refrigerator door. It has a place to dump the ice into in the freezer section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of room. I like that the baskets are easy to pull out with no handles to get dirty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was cancelled and we were not notified.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our LG. One thing that was misrepresented, to us from the salesperson was the Multi Air Flow Feature. The space is there but not the fan or filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my refrigerator! Also the delivery guys were great.

    I would recommend this to a friend