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Customer Ratings & Reviews

$1,799.99
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Customer reviews

Rating 4.6 out of 5 stars with 1076 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,076 reviews
  • Rated 4 out of 5 stars

    Finish not what I anticipated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage and only reason I gave it 4 stars instead of 5 is because it is supposed to be a smudge or finger proof finish but leans more towards traditional stainless steel than smudgeproof. A little disappointed. Have only had a short time and first time for LG so will see how quality is as time goes on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my LG refrigerator will recommend it to my acquaintances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was cancelled and we were not notified.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our LG. One thing that was misrepresented, to us from the salesperson was the Multi Air Flow Feature. The space is there but not the fan or filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of room. I like that the baskets are easy to pull out with no handles to get dirty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my refrigerator! Also the delivery guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable price and Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this fridge is highly recommended. Door comes with water with ice dispenser (crushed and cubed) feature. Super slim water filter storage inside. Great brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. Sale associate was very helpful with our selection and helped pick a plan that would help in the future should there be any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly what I was looking for. It has lots of room and the freezer on the bottom is great. I don't have to lean over near as much because I have a bulging disk. I'm really happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG FRIDGE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIG AND PLENTY OF ICE WAITING TO SEE HOW ELECTRIC PANS OUT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. The delivery was very quick and efficient

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig but have had a few issues with the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful in home installation was quick and easy! Takes ice maker about a week before ice tastes normal but overall satisfied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Keeps food cold ice dispenser works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG continues to offer an excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned a similar LG fridge that performed flawlessly for many years and an excellent transaction & delivery from Best Buy, purchasing another was an easy decision. It seems to have the same solid quality and the updated water / ice dispenser is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Plenty of room for items and shelves adjustable for larger ones. I’ve maker works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator works good Ice maker works great water dispenser works great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator has just enough smart features without looking to techie as it serves its fundamental purpose for all my food. Just enough room and the stainless steel looks great! I hope it lasts as long as the 20 year old fridge it replaced!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PFUI on assurances that SURE they can deliver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ASKED before purchase if delivery guys would remove the door. **Poor rating is nothing to do with Fridge I never got** everything to do with service. I measured carefully, and purchased home delivery/removal. Delivery guys refused to remove doors and install. I had already got the old fridge out the same door BY MYSELF. (It was BIGGER than the new one). So, me a Medicare eligible female with a recent leg injury and my 75 year old spouse who has had both shoulders replaced, both knees replaced and an untreated bad back managed to get a similar floor model across the grass, around the tight gate entry and through the same door that the delivery guys refused to attempt.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing this experience with us. We understand the importance of your LG Refrigerator (LRFS28XBS) model delivery and installation. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      To ensure a smooth installation, consider removing the doors for better clearance. Re-measure the doorway width and check the refrigerator’s door-removal guide. More information here: https://www.lg.com/us/refrigerators/lg-lrfs28xbs-french-3-door-refrigerator and https://www.youtube.com/watch?v=pA5dvlTX2Q0. For further help, email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to assist! ^Juvy LG

  • Rated 4 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is okay, arrived with a dent and had to fight for days for an $85 credit. Pretty insulting. So far working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what we needed. The ice machine is totally separate from the freezer and our ice doesn’t have the freezer taste! Great product!

    I would recommend this to a friend