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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1055 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,060 reviews
  • Rated 4 out of 5 stars

    Finish not what I anticipated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage and only reason I gave it 4 stars instead of 5 is because it is supposed to be a smudge or finger proof finish but leans more towards traditional stainless steel than smudgeproof. A little disappointed. Have only had a short time and first time for LG so will see how quality is as time goes on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG FRIDGE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIG AND PLENTY OF ICE WAITING TO SEE HOW ELECTRIC PANS OUT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable price and Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this fridge is highly recommended. Door comes with water with ice dispenser (crushed and cubed) feature. Super slim water filter storage inside. Great brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product. The delivery was very quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. Sale associate was very helpful with our selection and helped pick a plan that would help in the future should there be any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Keeps food cold ice dispenser works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly what I was looking for. It has lots of room and the freezer on the bottom is great. I don't have to lean over near as much because I have a bulging disk. I'm really happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful in home installation was quick and easy! Takes ice maker about a week before ice tastes normal but overall satisfied with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator works good Ice maker works great water dispenser works great as well

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig but have had a few issues with the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Plenty of room for items and shelves adjustable for larger ones. I’ve maker works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is okay, arrived with a dent and had to fight for days for an $85 credit. Pretty insulting. So far working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG continues to offer an excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned a similar LG fridge that performed flawlessly for many years and an excellent transaction & delivery from Best Buy, purchasing another was an easy decision. It seems to have the same solid quality and the updated water / ice dispenser is great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad ice maker design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad ice maker. The ice machine cavatates and you have to remove it to break up the ice. Im disabled and this was too much for me.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out. We understand the importance of having your LG Refrigerator (LRFS28XBS) model ice maker work smoothly. One helpful step you can try is checking the freezer temperature setting. If the compartment is set too low, ice can fuse and cause the ice maker to cavitate or jam. Adjusting the freezer to around 0°F and giving the ice bin a few hours to cycle can help reduce clumping. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-maker-dispenses-crushed-ice-when-set-to-cubed--1337887676806. We’d like to take a closer look at your experience. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist further. ^Juvy LG

  • Rated 5 out of 5 stars

    Love the new Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what we needed. The ice machine is totally separate from the freezer and our ice doesn’t have the freezer taste! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator has just enough smart features without looking to techie as it serves its fundamental purpose for all my food. Just enough room and the stainless steel looks great! I hope it lasts as long as the 20 year old fridge it replaced!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be wider than the spec offered. I have an opening of 36 1/8 inch and it barely fit. Ice cubes are a tray that spills into the container. I have had for almost a month, seems to be doing everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Only problem was everytime I try to log in LG says that my username is already in use in Europe. I am not going to change it as I have been using it for over 25 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very happy with it. Wanted a different brand as this is the same that died at 7 years old. But we were limited and needed it right away. So far only thing we do not like is the switching from water to ice you have to do it twice before it clicks over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service Good Frigidaire I love it Good deal

    I would recommend this to a friend