Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.
This summary was generated by AI based on customer reviews.
LG French Door Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's absolutely everything I wanted in a refrigerator! I like the bottom freezer and I love both doors opening up so I can put a sheet in it!
I would recommend this to a friendNew refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got. It’s beautiful. Did think it was finger print proof ☹️. Like the way interior is laid out.
I would recommend this to a friendPretty, but not Perfect, Fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice fridge. Wish it had ice maker for the freezer. Also, the door mounted storage is not adjustable, which would improve options.
I would recommend this to a friendWater taste horriable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replwce and old Samsung refrigerator with a water/ife dispenser. I choose this one for manuy reasons but the only issue was a HUGE issue for our family. The water taste horriable, like chlorine. I tried trouboe shooting it on my own which didnt work. Best Buy did swap it for another and i had the same peoblem. I retuend the second one and went with a GE no water issues.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, JacquieO. Thank you for sharing your experience with us. We understand that you've encountered an issue with the water taste from your LG French Door Smart Refrigerator (LRFS28XBS). Your feedback is important, and we'd like to assist you further.
We understand your inquiry regarding the water quality. It's recommended to flush several gallons of water through the dispenser after initial installation or filter replacement to clear any trapped air or carbon particles, which can sometimes affect taste.
https://www.bestbuy.com/site/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-printproof-stainless-steel/6532722.p?skuId=6532722
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
Nice big fridge with filtered water
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything our old fridge had and almost as big. Only thing is the bottom shelves can slide forward if you are not careful taking things out.
I would recommend this to a friend- Cons mentioned:Ice maker
Super disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine sucks. Produces minimal ice. Then the ice melts and gets stuck. Another problem recently a part on the door fell off. No clue where it came off from but now one of the doors dont seal when shut. This wasnt cheap and im super disallointed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your disappointment with the LG Refrigerator (LRFS28XBS) model. We understand that a reliable ice machine and proper door sealing are essential refrigerator features. Unfortunately, we have not met your expectations in these areas. Please know we strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. We would like to help you resolve this promptly. Please visit the following links: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice-CT10000021-1338395755982 and https://www.lg.com/us/support/help-library/doors-do-not-seal-french-door-CT10000021-1338493935163#. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice I like it a lot there's plenty of room,the only neg. The shelves are a little stubborn to move. And wish they could come up with a way the water could be cold out of the front and flow faster
I would recommend this to a friendLove the Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We haven't had it long, but I am very happy with the layout. It is much better than my side-by-side. I also like the size of the ice cubes.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my fridge. Great looking easy to use. Keeps food cold and great.
I would recommend this to a friendCold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my new Lg refrigerator it keeps my veggies and orange juice cold
I would recommend this to a friendLG 27.7 Cu Ft French door smart refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator, it fits perfectly where my side by side used to be and the people delivering the item were very professional and courteous.
I would recommend this to a friendVery Sweet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice refrigerator. Large refrigerator park that you can adjust. The freezer has 2 levels and works well.
I would recommend this to a friendLG is a must see!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase so far! It is a little noisy on when water refills the ice tray. LG reminds me the Lord is Good to me for providing the resources to purchase this!
I would recommend this to a friendVery nice fridge at a good price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this fridge! So much easier to use than our old side by side. Great layout and features!
I would recommend this to a friendMostly Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything except the taste of the water. Hoping a new filter might help.
I would recommend this to a friendHighly recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was quick and efficient. No issue with installation
I would recommend this to a friendSatisfied customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator, great space storage easy to operate, excellent service at the store and deliver team. I will recommend this product to family and friends and of course Best Buy store s
I would recommend this to a friendPowerbeats pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is excellent..I appreciate your service…I like to purchase from your stor ..thanks
I would recommend this to a friendFreezing in refrigerator compartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker must not be sealing off because everything in the refrigerator compartment is freezing. We have changed the temperature set point as high as we can on refrigerator and stuff is still freezing. It’s the only thing that makes sense, LG support hasn’t been much help. Not sure what else to do
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Trevor. Thanks for sharing your experience with your LG refrigerator. It’s important that your appliance maintains the right temperature settings, and we understand how unexpected freezing in the refrigerator compartment can be disruptive. If you’d like further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and our team will be happy to take a closer look. -MC
Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous. Punctual. Friendly. Efficient. Answers all questions.
I would recommend this to a friend