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Customer Ratings & Reviews

$1,799.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1081 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,081 reviews
  • Rated 5 out of 5 stars

    Very nice fridge at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge! So much easier to use than our old side by side. Great layout and features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent..I appreciate your service…I like to purchase from your stor ..thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and efficient. No issue with installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything except the taste of the water. Hoping a new filter might help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous. Punctual. Friendly. Efficient. Answers all questions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Water taste horriable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replwce and old Samsung refrigerator with a water/ife dispenser. I choose this one for manuy reasons but the only issue was a HUGE issue for our family. The water taste horriable, like chlorine. I tried trouboe shooting it on my own which didnt work. Best Buy did swap it for another and i had the same peoblem. I retuend the second one and went with a GE no water issues.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JacquieO. Thank you for sharing your experience with us. We understand that you've encountered an issue with the water taste from your LG French Door Smart Refrigerator (LRFS28XBS). Your feedback is important, and we'd like to assist you further.

      We understand your inquiry regarding the water quality. It's recommended to flush several gallons of water through the dispenser after initial installation or filter replacement to clear any trapped air or carbon particles, which can sometimes affect taste.
      https://www.bestbuy.com/site/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-printproof-stainless-steel/6532722.p?skuId=6532722
      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great fridge. Only complaint is the lack be storage a little different then what I’m used to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love our LG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG French Door refrigerator. The only negative feature is that the left door has a heavy closure. The inside set up and freezer are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Regerator review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item seems to be a good choice. Currently the Refrigerator has not been installed. We selected it (brand/model) based on a friend's recommendation. Looking forward to great service from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator!! Cooling in minutes!! I strongly recommend it if you’re looking for something more specific in cost and features!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC FRIDGE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this fridge!!!!! Especially the ice machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this product to anyone in the market for a fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XXXX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the looks and functions of this refrigerator !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except the water taste disgusting I was told it’s possible that we got a bad filter or just order a different kind of filter a different brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new LG refrigerator. The color matches our other appliances perfectly. The delivery staff did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RLB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent refrigerator, frezzer is more bigger than it looks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Timely delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery showed up on time and product was assembled properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my LG French Door refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very smooth and best ice maker I’ve seen it kept my food and fruit so fresh last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Only negative is that I was told it had 2 ice makers at the time of purchase, but it does not.

    I would recommend this to a friend