Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.
This summary was generated by AI based on customer reviews.
Na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works well, does its best, keeps everything cool!
I would recommend this to a friendGreat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great rrfrigerator, helps with everything i need in the house.
I would recommend this to a friendFrench Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a very good Refrigerator. I am disappointed with the Capacity of the Water Reservoir. It is very limited and cold water gets emptied out quickly.
I would recommend this to a friendAmazing fridge.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge. Happiest than ever! It fits perfectly to my kitchen. Comfortable to use.
I would recommend this to a friendFar inferior to my 10-year old LG that I replaced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace a 10-year old LG refrigerator. This model seemed like the modern version of it. But -- no adjustable shelving, no two-tier shelves, no adjustment on the door bins. And the dispenser for ice/water is shorter, with no pull-out little shelf. Have to hold a container under the spouyt to fill. What heppened LG???
No, I would not recommend this to a friendLG know appliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 3rd buy. Lg know appliances. The best refrigerator. Reliable spacious. Loooove it.
I would recommend this to a friendReally like this
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoyed the room inside of this refrigerator. It is really
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying my new LG. Thanks Best Buy; Always meeting my needs.
I would recommend this to a friendGreat choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great solid fridge. Loads of space and great water and ice dispenser. Great choice for me
I would recommend this to a friendSo long Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything appears to be working well, especially the ice maker. That's why we got rid of our Samsung
I would recommend this to a friendFridge purchased with help from Nick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service from Nick at Best Buy, thank you for your help!
I would recommend this to a friendLG French door refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and install was fabulous and the LG fridge is amazing
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, CoreyK! Welcome to the LG family! We are delighted to know that you had a great experience with delivery/installation and that you love the excellent features of your LG French Door Smart Refrigerator. Every team member here appreciates all feedback, and it inspires us to keep improving our products and services. Should you need us for any future issues or concerns, reach out to us via LG Customer Support at 800.243.0000. ~Rita
Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad experience with LG the refridgerator was making too much noise as if a inverter generator was running constantly while water was connected when th water was disconnected it went a down a bit bur=t was still making noise Water quality was bad too inspite of we changed the filter
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Samk. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS) model. We appreciate you letting us know about the noise and water quality issues.
For this model, one helpful step is to check the water line connection and pressure. If the water supply pressure is too high or the line isn’t secured properly, it can cause the refrigerator to make continuous humming or buzzing sounds. Disconnecting the water line may reduce the noise, but ensuring the line is properly installed and pressure is within LG’s recommended range (20–120 psi) can help stabilize operation.
For water quality, after replacing the filter, it’s important to flush at least 2.5 gallons of water through the dispenser to clear out air pockets and carbon residue from the new filter. This step often improves taste and clarity. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can provide tailored support for your unit. ^Juvy
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent the delivery was great, and the installation was great
I would recommend this to a friendBuy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, service and delivery-install. In stock good price deliver in 2 days!
I would recommend this to a friendMr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation team was excellent. Product met my expectations
I would recommend this to a friendConnect water filter securely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to make sure water filter was connected properly. At first the water had a nasty taste.
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good salesman, good product, good install and haul away. Very happy with Best Buy.
I would recommend this to a friendNice refrigirator and excellent quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended, just make sure you have the space.
I would recommend this to a friendFrench Door Refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. The indoor ice maker saves space and I love the well placed drawers.
I would recommend this to a friend