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Customer Ratings & Reviews

$1,799.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1081 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,081 reviews
  • Rated 5 out of 5 stars

    Best but best fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and prompt delevery i recieved will shop for all appliances at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge good customer service much better then the samsung fridge that broke in 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new frig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Replaced an older one which stopped working. Hoping to have better luck with this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezing in refrigerator compartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker must not be sealing off because everything in the refrigerator compartment is freezing. We have changed the temperature set point as high as we can on refrigerator and stuff is still freezing. It’s the only thing that makes sense, LG support hasn’t been much help. Not sure what else to do

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Trevor. Thanks for sharing your experience with your LG refrigerator. It’s important that your appliance maintains the right temperature settings, and we understand how unexpected freezing in the refrigerator compartment can be disruptive. If you’d like further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and our team will be happy to take a closer look. -MC LG

  • Rated 5 out of 5 stars

    New Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig was top quality and delivered with whit glove service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect fit for my house measurements were on point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    French Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a very good Refrigerator. I am disappointed with the Capacity of the Water Reservoir. It is very limited and cold water gets emptied out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well, does its best, keeps everything cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great rrfrigerator, helps with everything i need in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge. Happiest than ever! It fits perfectly to my kitchen. Comfortable to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Far inferior to my 10-year old LG that I replaced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a 10-year old LG refrigerator. This model seemed like the modern version of it. But -- no adjustable shelving, no two-tier shelves, no adjustment on the door bins. And the dispenser for ice/water is shorter, with no pull-out little shelf. Have to hold a container under the spouyt to fill. What heppened LG???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG know appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd buy. Lg know appliances. The best refrigerator. Reliable spacious. Loooove it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like this

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the room inside of this refrigerator. It is really

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid fridge. Loads of space and great water and ice dispenser. Great choice for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So long Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything appears to be working well, especially the ice maker. That's why we got rid of our Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my new LG. Thanks Best Buy; Always meeting my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leaking water from pump on door handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had an issue a few months later. Water was leaking out of door handle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG French door refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install was fabulous and the LG fridge is amazing

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, CoreyK! Welcome to the LG family! We are delighted to know that you had a great experience with delivery/installation and that you love the excellent features of your LG French Door Smart Refrigerator. Every team member here appreciates all feedback, and it inspires us to keep improving our products and services. Should you need us for any future issues or concerns, reach out to us via LG Customer Support at 800.243.0000. ~Rita LG

  • Rated 5 out of 5 stars

    Fridge purchased with help from Nick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from Nick at Best Buy, thank you for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, service and delivery-install. In stock good price deliver in 2 days!

    I would recommend this to a friend