Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
Happy with purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. Easy to use water and ice dispenser, has space to store ice in the freezer as an option. Fit right where I had my last one. Happy with my purchase!
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect. The only complaint I have is that there’s not a light on the door
I would recommend this to a friendDiana M
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast service. Bought it and had it all within 48 hours.
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Maintenance problems
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG refrigerator lasted a little over 2 years. Nice appearance, very spacious but now needs both cooling fans replaced. After past experience with french door refrigerators we have opted to replace it with a side by side. cost of the new fridge $900, cost to repair $600. Not a difficult decision. Don't buy french door refrigerators and definitely not one with the ice maker on top.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you so much for sharing your experience with the LRFS28XBS refrigerator. We truly appreciate you taking the time to tell us about what happened—it’s clear that you’ve been through quite a bit with this unit, and we absolutely understand how important it is for your appliances to deliver both performance and longevity.
When you invest in a refrigerator, it’s not just about keeping food cold—it’s about peace of mind, reliability, and trust in the product to support your daily life. Your decision to switch to a side-by-side makes perfect sense given the repair costs and your preferences, and we respect your thoughtful approach to finding what works best for your household.
If you ever decide to revisit LG products or need support with any future appliances, we’re here to help. You can always send us a DM at @LGUSSupport for direct assistance. And if you’d like to explore more about the LRFS28XBS or access manuals, warranty info, or service options, feel free to visit our official support page https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1.
Thanks again for your honest feedback—it helps us grow and serve our customers better. -Avril
The best refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item, easy to install Lots of room to fit all our products
I would recommend this to a friendHappy for my new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price excellent quality perfect for everyone I recommend
No, I would not recommend this to a friendTaller shelf needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like that you are only able to store gallon size beverages on the right door on 2 shelves. This means you are limited to essentially 4 gallons. With little ones as one gallon nears the end you may need to go ahead purchase the next gallon. Needs a taller shelf inside.
No, I would not recommend this to a friendJay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool is a really great manufacturer. I have bought LG a long time ago 20 years ago and I was going to try LG again and I returned it. I should have went with my feeling to never use LG and stick with Whirlpool refrigerators and dishwashers and washer and dryers they make a very good product
I would recommend this to a friend- Pros mentioned:Overall performance
Delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, great delivery very nice people
I would recommend this to a friend - Pros mentioned:Design
My fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my my fridge. The designed and how it looks in my house is everything love the freezer
I would recommend this to a friend Pretty good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Some wasted space in door. Shelves don’t allow for tall items. Otherwise, good refrigerator.
I would recommend this to a friendHeleng
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a great choice!! The sales person was also very knowledgeable that help me decide in purchasing the fridge, of course it was on sale at a great price.
I would recommend this to a friend- Pros mentioned:Capacity
LG Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really liking the fridge so far, it didn't take long after plugging it in to make the first thing of ice & to be able to fill the holder in the freezer. We love how much room the fridge has as well.
I would recommend this to a friend - Pros mentioned:Size
New LG Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fit and finish. Large enough to feel spacious. Would buy again. Delivery was smooth. Good communication from all folks invilved in the process.
I would recommend this to a friend - Pros mentioned:Overall performance
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with refrigerator and delivery/installatuon.
I would recommend this to a friend - Pros mentioned:Capacity
Excellent fridge!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works just fine and has a lot of space and the ice crusher is the best feature, my family and me love it!!!!
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and easy to use. Seems like good quality.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
New LG frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed seems to work much better than last LG.
I would recommend this to a friend - Pros mentioned:Capacity
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is absolutely perfect! Large capacity, good lighting, We debated on a side by side and the French Door and this one won and we couldn’t be happier.
I would recommend this to a friend - Pros mentioned:Capacity
Love my new refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new refrigerator!! So much space. I love the ice and water dispenser on the door.
I would recommend this to a friend